Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6116 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Gateway Rd & Talokas In Wal-Mart Supercenter Complex.
Customer service at this location is extremely disappointing. Waiting in line for over 10 minutes to return an Amazon package without any acknowledgment is unacceptable. There were five customers in line, yet no one paused to assist while tasks that could have clearly waited like printing papers were prioritized instead.
Customer service seems to be at an all-time low, but small businesses especially can’t afford that disconnect. Please do better or consider adding more support during peak times. Experiences like this shouldn’t be the norm.
LW
Lauren Wood
Nov 10, 2025
5.0
The line was super long, but Vin was incredibly helpful. Went above and beyond to help me with something that wasn’t his responsibility. Really appreciated the customer service.
MG
Michelle Goode
Oct 18, 2025
5.0
Every time I go in there they're nice they're helpful and I don't mind bringing my returns in there I will always use this location
AB
Anntoinette Briley
Oct 3, 2025
5.0
They were polite, compassionate, humorous, and full of personality.
JJ
Jeff
Sep 18, 2025
1.0
Package shipped 2 day air disappears from this store. 2 days later UPS says they did not receive it and will not cover it under their insurance policy. A police report will be filed on a serialized item. I have never had an issue with this store until now. No one answers the phone, no one returns messages. The owner and store need lessons in accountability.
5 days later, an investigation started and no response from the owner after emails sent to them from both UPS and myself. I'm not surprised.
What services does The UPS Store #6116 in Columbus offer?
The UPS Store #6116 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #6116 located?
It is located at 6361 Talokas Ln, Ste C140, Columbus, GA 31909, inside the Wal-Mart Supercenter complex at the intersection of Gateway Rd and Talokas.
What are the regular business hours of The UPS Store #6116?
Monday to Friday, the store is open from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #6116 open on major holidays?
The store is closed on Thanksgiving Day (11/27/2025), Christmas Day (12/25/2025), New Year's Eve (12/31/2025), New Year's Day (1/1/2026), and Martin Luther King Jr. Day (1/19/2026). It operates regular hours on some holidays like Veterans Day and Christmas Eve.
What payment options are accepted at The UPS Store #6116?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get packing supplies and moving boxes at this UPS Store?
Yes, The UPS Store #6116 sells office products, mailing supplies, moving boxes, stamps, and postage supplies.
How can I contact The UPS Store #6116?
You can call them at +1 706-561-7266 or email store6116@theupsstore.com.
Are there mobile phone stores near The UPS Store #6116 for convenient phone services?
Yes, nearby mobile phone stores include Russell Cellular, Verizon, and Verizon Wireless, which can be convenient if you need phone or electronics services during your visit to the UPS Store.
What dining options are available near The UPS Store #6116?
Nearby dining options include New China Express, JB's Dream Deli, and IHOP, offering Chinese food, sandwiches, and breakfast respectively, which you can visit before or after your business at the store.
Are there other professional services close to The UPS Store #6116 that customers might find useful?
Yes, nearby professional services include V King Photography for event photography and Shred Nations for shredding services, useful complementary services for business customers.