United States Postal Service

3.3
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 116 Helen Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
116 Helen Hwy, Cleveland, GA
30528, United States

Hours

Reviews

3.3
56 reviews
5 stars
26
4 stars
6
3 stars
3
2 stars
2
1 star
19
  • LF
    Lisa Fuqua
    Nov 29, 2025
    5.0
    I love this Post Office. They are all friendly and efficient every time I have gone there. Still the small town feel.
  • SM
    Shawn Robinson (Muffin72)
    Nov 28, 2025
    5.0
    Friendly staff
  • RC
    Rick Chaffin
    Nov 21, 2025
    5.0
    Always greeted with a smile and ask what can we do for you.
  • JK
    Jessica Kight
    Sep 3, 2025
    5.0
    I had a very positive experience at this post office and want to applaud the clerks for their outstanding customer service. Even though they were clearly working hard and handling a busy line, they remained professional, calm, and courteous. While I was there, a customer became argumentative about identification requirements for picking up a package. The clerks handled the situation with patience and composure, despite being questioned and pressured unfairly. They stood firm on proper procedures—which are in place to protect everyone’s mail—while still showing courtesy to the customer and respect to those of us waiting. I truly appreciated how quickly they kept the line moving; I was in and out even with about 10 people ahead of me. Their professionalism under pressure and their commitment to doing things the right way deserves recognition. Thank you to the staff for their excellent service! And especially Clerk 95, You know who you are! Good job ma'am!
  • TM
    Talmage Martin
    Aug 15, 2025
    1.0
    Rude as hell went in there asked see if they had my package that I sent to wrong address an I called them an a lady said over the phone that they'll hold it for me an went up there after 3:30 to get it an guess what rid as they can be an all an no package

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.