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The UPS Store #2844 in Cartersville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Wal-Mart And Lowe's Shopping Center.
Many customers praised the staff for their helpfulness and friendliness, particularly highlighting employees like Inez and Amarion for their exceptional service.
Efficiency
Several reviews noted the quick and efficient service, even during busy times, with staff managing to assist multiple customers promptly.
Organization Issues
There were complaints about poor organization and management, including issues with package handling and staff being unhelpful or rude in certain situations.
Store Hours
Customers expressed frustration over inconsistent store hours, with multiple reports of the store being closed during posted hours.
Pricing Concerns
Some customers felt that pricing for services, especially related to packaging and returns, was excessive and not transparent.
MC
Meghan Conroy
Nov 5, 2025
5.0
I love the owner and the staff. Always excellent service and enjoy doing business with them. My box is there so I’m in there almost daily.
WA
Walk About RV Adventures
Oct 30, 2025
1.0
Lady in the store is very rude, she refused to accept the amazon return unless i purchased a brown box, she said they can't accept returns any other way, i refused and made contact with Amazon, they advised she is incorrect and that it can be returned in the manufacturers box and doesn't need to be in a brown box, i believe this is the store locations personal rule to create revenue for the store, thankfully amazon changed the return to the local staples store where i had no problems at all, i will not go back to this UPS store ever again.
CS
craig scaletta
Oct 29, 2025
5.0
Wonderful experince. No long lines or rude people. Everyone was very helpful. Thank You everyone! Will glady go back!
KK
kevin
Jul 1, 2025
1.0
I recently took several Amazon returns to The UPS Store, expecting a simple drop-off. Instead, it turned into a complete headache.
During my visit, two of my items couldn’t be processed for return. For the one item that was accepted, the staff somehow mixed up the barcodes with another product. When I got my return confirmation and noticed the error, I immediately called the store for help.
Over the phone, they told me to come back in so they could fix the mistake. So I wasted more time driving back, only to be told there was “nothing they could do” because the package was already loaded on the truck. No apology, no solution, nothing.
Now I’m stuck dealing with a messed-up return, and I’m out both time and gas for multiple trips. This store clearly has poor organization and terrible customer service. I will definitely avoid using this location in the future.
RW
Rhonda Williams
Jun 19, 2025
5.0
I want to give a huge shoutout to Amarion! The day I came in I had several packages. Without me even asking he asked where I was parked and helped me load them in my Truck. It’s awesome to experience such excellent customer service. Then today, I had a great experience with Tiana over the phone. She exhausted all of her resources to locate my shipment. I appreciate them! Thank you and keep doing an amazing job!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Cartersville offer?
The UPS Store in Cartersville offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store in Cartersville?
Monday through Friday, it is open from 8:30 AM to 7:00 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Cartersville open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store located in Cartersville?
It is located at 269 Marketplace Blvd, Cartersville, GA 30121, between Wal-Mart and Lowe's Shopping Center.
Which languages are spoken at The UPS Store in Cartersville?
The UPS Store staff speak English, Spanish, Telugu, and Hindi.
What payment options does The UPS Store in Cartersville accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get shredding services near The UPS Store in Cartersville?
Yes, Shred Nations is a nearby shredding service you can visit for professional shredding needs.
What nearby dining options are available near The UPS Store in Cartersville?
You can visit Hong Kong Restaurant for Chinese and Asian buffet dining or A1 Wings & Seafood for chicken and fish and chips near The UPS Store.
Are there any beauty salons near The UPS Store in Cartersville?
Yes, Palazzo Nail Spa is a nearby beauty salon and nail spa you can visit.
How can nearby telecom stores help me when visiting The UPS Store?
Nearby stores like Cricket Wireless Authorized Retailer and Metro by T-Mobile offer mobile phone products and services which might complement your communication needs when visiting The UPS Store.