The UPS Store

3.4
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4882 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Near Publix And Target In Mcintosh Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
1109 South Park St, Carrollton, GA
30117, United States

Hours

Reviews

3.4
123 reviews
5 stars
67
4 stars
5
3 stars
3
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although there were instances of rudeness reported.

Efficiency

While some reviews highlighted quick service, others noted long wait times and inefficiencies, particularly during busy periods.

Notary Services

There were multiple complaints about the availability and reliability of notary services, with customers often finding them unavailable.

Store Hours

Several customers expressed frustration over inconsistent store hours and being unable to access services when the store was supposed to be open.

Package Handling

There were complaints regarding mishandling of packages, including lost items and incorrect deliveries.
  • IW
    It’s a Crulee World
    Dec 4, 2025
    1.0
    they make you stand in line for a drop off
  • MD
    Mitchell DENNEY
    Nov 26, 2025
    5.0
    Super fast and service with a smile. Very Pretty faces and quick service. Im and in under 30 seconds
  • KR
    Kimberlee Robinson
    Nov 26, 2025
    1.0
    Less than one star! I had a Happy Mail return containing two items, purchased as two separate items and needed to run. The QR code showed two items to return. They scanned only one item and told me it was one package, no need to scan both. I went back in and told them that the return only showed one item to which I was told it was out of their hands I had to contact the store I bought it from. It was a $100 clothing of which only half was refunded due to their negligence and complete dismissal of my concerns. They treated me like a fool when I questioned it multiple time. Now I cannot get refunded because they did this.
  • LV
    LaToya Vaughn
    Nov 14, 2025
    1.0
    I’m writing to share feedback about an experience I had today at UPS Store #4882, located at 1109 South Park Street, Suite 504, Carrollton, GA 30117. I visited the store to process a return shipment with a pre-printed shipping label. When I arrived, an employee (who identified herself as Crystal, employee #296981) assisted me at the register. During the process, she placed my shipping label inside one of the shoeboxes being returned. I politely asked if she could remove it and place it on top of the items instead, as the return instructions specified the label should be visible inside the bag rather than hidden in a box. My request appeared to upset her considerably. She began shaking the bag forcefully to remove the items, pulled the label out abruptly, and slammed it down on the shoebox. Concerned by her demeanor, I asked if she was alright or if I had somehow inconvenienced her. She stated she was fine, though her tone and expression suggested otherwise. After completing the transaction, I wished her a better day as I left, and she laughed with another employee as I exited. I’ve been a regular customer at this location and have always received excellent service until now. I understand everyone has difficult days, but the visible frustration directed at me over a simple, reasonable request was unprofessional and made me uncomfortable. I’m not seeking any punitive action. I simply hope someone can speak with this employee about managing stress and maintaining professionalism with customers. I value this location and would like to continue using it with confidence. Thank you for your attention to this matter.​​​​​​​​​​​​​​​​
  • SO
    Shane Omaccc
    Nov 11, 2025
    5.0
    Excellent Always fast and friendly 💪😎

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4882 in Carrollton offer?

The UPS Store #4882 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.