The UPS Store

3.4
118 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4882 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Near Publix And Target In Mcintosh Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
1109 South Park St, Carrollton, GA
30117, United States

Hours

Reviews

3.4
118 reviews
5 stars
64
4 stars
5
3 stars
3
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported instances of rudeness and unprofessional behavior.

Efficiency

While several reviews highlighted quick service, others noted long wait times and inefficiencies, particularly during busy periods.

Notary Services

Customers expressed frustration over the availability of notary services, with multiple reports of unavailability despite prior confirmations.

Store Hours

There were complaints about the store not being open during advertised hours, leading to customer inconvenience.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported significant issues with service and package handling.
  • LV
    LaToya Vaughn
    Nov 14, 2025
    1.0
    I’m writing to share feedback about an experience I had today at UPS Store #4882, located at 1109 South Park Street, Suite 504, Carrollton, GA 30117. I visited the store to process a return shipment with a pre-printed shipping label. When I arrived, an employee (who identified herself as Crystal, employee #296981) assisted me at the register. During the process, she placed my shipping label inside one of the shoeboxes being returned. I politely asked if she could remove it and place it on top of the items instead, as the return instructions specified the label should be visible inside the bag rather than hidden in a box. My request appeared to upset her considerably. She began shaking the bag forcefully to remove the items, pulled the label out abruptly, and slammed it down on the shoebox. Concerned by her demeanor, I asked if she was alright or if I had somehow inconvenienced her. She stated she was fine, though her tone and expression suggested otherwise. After completing the transaction, I wished her a better day as I left, and she laughed with another employee as I exited. I’ve been a regular customer at this location and have always received excellent service until now. I understand everyone has difficult days, but the visible frustration directed at me over a simple, reasonable request was unprofessional and made me uncomfortable. I’m not seeking any punitive action. I simply hope someone can speak with this employee about managing stress and maintaining professionalism with customers. I value this location and would like to continue using it with confidence. Thank you for your attention to this matter.​​​​​​​​​​​​​​​​
  • SO
    Shane Omaccc
    Nov 11, 2025
    5.0
    Excellent Always fast and friendly 💪😎
  • LG
    Laura Gordon
    Oct 14, 2025
    5.0
    I’ve used them for years for returns, packing and shipping, and notary services. Always had a pleasant experience and staff has been friendly.
  • VC
    Vetsy Cook
    Sep 18, 2025
    5.0
    Because they are friendly, & always very helpful
  • GW
    Garrett Wallace
    Sep 16, 2025
    5.0
    Friendly and fast service!! Notary was quick and easy

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4882 in Carrollton offer?

The UPS Store #4882 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.