Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1579 in Canton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Left Off Exit 20 Off N 575 Next To Starbucks And Longhorns.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.
Long Wait Times
Customers frequently reported long wait times due to understaffing, leading to dissatisfaction with service speed.
Unfair Charges
Several reviews mentioned unexpected fees for basic services, such as charging for tape, which customers felt was unreasonable compared to other locations.
Mixed Employee Performance
While some employees received praise for their helpfulness and efficiency, others were criticized for being rude and untrained.
WD
Wesley Dean
Dec 16, 2025
1.0
I now drive out of my way not to use this store ever again. I stopped by yesterday with 3 Amazon returns and it was the closest one at the moment. I’ve had multiple issues with this store in the past but I didn’t have time to go elsewhere. My Amazon returns wasn’t required my Amazon to be repackaged to return me first off. After standing in line 30 minutes the clerk stated she would have to charge me $1 for a 6 inch strip of tape for a package that didn’t require even a box for return. Then they said I needed a shipping bag for the other 2 items also. No way am I paying for any of this. Not 1 other UPS store has ever tried these charges. Nor has any of their owners yelled at me for getting a piece of tape. That was the final straw for me to use this location again, but I had no choice yesterday. And the owners are so rude and their employees actually said the owners make them charge for things there that they never have at the other UPS store she worked at
AG
Alisa Granger
Dec 1, 2025
3.0
The first clerk was very rude and snarky. She seemed like she didn’t want to be at work and she didn’t seem to know the products they had to sell. Was not helpful at all. The second clerk was very polite and knew what she was doing. She must have been the manager or had been with the company a while. This is the holiday season and if the first clerk doesn’t like a lot of people coming in, she should quit.
WW
Wesley Williams
Nov 26, 2025
1.0
Do not go to this location!!!!!! they are a total scam and will charge you to print a label even when you have prepaid label!!
Avoid at all cost!!
CC
Cole Cason
Nov 24, 2025
1.0
Shipped gift cards with them that were "lost" on arrival to destination and after submitting a claim I was on repaid the cost of the bubble mailer. Would reccomend staying far away.
LS
Leanne Solomon
Nov 12, 2025
5.0
The staff is so helpful . I brought in an item without a box . It was heavy and an awkward size. The associate found the best packaging and price. She was so helpful and kind