The UPS Store

3.8
142 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4533 in Canton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center At I-575 & Holly Springs Rd.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
130 Prominence Point Pkwy, Canton, GA
30114, United States

Hours

Reviews

3.8
142 reviews
5 stars
97
4 stars
0
3 stars
3
2 stars
2
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast processing of their shipping and printing needs.

Management Issues

There are concerns regarding recent management changes, with some customers noting a decline in service quality and staff attitude since the ownership change.

Training Needs

Multiple reviews indicated that some staff members lack proper training, leading to issues with service delivery and customer satisfaction.

Cleanliness and Organization

The store is generally described as clean and well-organized, contributing positively to the customer experience.
  • KB
    Kristin Burke
    1 day ago
    1.0
    Colson K is the most miserable person I've ever encountered at a UPS store. And that's saying alot. Beyond rude.
  • VP
    Vihar Patel
    Dec 26, 2025
    5.0
    Great experience with UPS. Delivery was smooth and tracking updates were clear. The staff was supportive, positive, and genuinely helpful—very patient and professional when I had questions. Overall, super reliable service. Would definitely use UPS again.
  • CT
    Christina Thomas
    Dec 23, 2025
    5.0
    I always have a good experience at this UPS location. Very quick in and out. Alex is very helpful and very efficient!
  • SS
    Saira Sierra
    Dec 16, 2025
    1.0
    Connor has a disgusting attitude and needs to check himself. He likes to throw packages like they’re basketballs and has an overall unpleasant smell and attitude. Connor needs to find a different job if he’s so unhappy.
  • CM
    Chris Mountjoy
    Dec 3, 2025
    5.0
    I needed a notary stat. I called up there thinking they had a scheduled notary that was only in at certain times like most places. Nope. " I am your notary B." This store is not Pop Copy. Quick, efficient and friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Canton offer?

The UPS Store in Canton offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.