The UPS Store

3.7
130 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4533 in Canton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center At I-575 & Holly Springs Rd.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
130 Prominence Point Pkwy, Canton, GA
30114, United States

Hours

Reviews

3.7
130 reviews
5 stars
87
4 stars
0
3 stars
3
2 stars
2
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from certain employees.

Operational Issues

Several reviews highlighted problems with store hours, including instances of the store being closed during posted hours, leading to customer frustration.

Service Quality

Customers reported a mix of experiences with service quality, ranging from fast and efficient to unhelpful and poorly trained staff.

Management Changes

Recent management changes have led to a decline in customer satisfaction, with some long-time customers expressing disappointment in the new staff and service standards.

Pricing Transparency

There were complaints about unclear pricing and unexpected charges, particularly regarding shipping and packaging fees.
  • WW
    William William
    Nov 10, 2025
    1.0
    Rude. not nice, not helpful, obnoxious is my review. The owners have obviously changed and the two men behind the counter on 11/10/2025 are not customer service orientated. I will go else where now. Not giving my business to a company that is rude, not helpful and obnoxious. Tried to give zero starts, but you have to give them one.
  • KC
    Krishkumar Chaudhari
    Nov 8, 2025
    5.0
    Very nice and clean place. Customer service is great and very friendly 🤗
  • TH
    Tim Heinrichs
    Nov 8, 2025
    5.0
    Quick and easy shipping
  • DP
    Dharam Patel
    Oct 31, 2025
    5.0
    I had a great experience at this UPS Store. The staff was very friendly, professional, and helpful. They handled my shipping and printing needs quickly and made the whole process easy. The store was clean and well-organized, and the team went above and beyond to make sure everything was done right. Highly recommend this location for anyone who needs reliable and efficient service!
  • AG
    Andrea Green
    Oct 19, 2025
    2.0
    They are always nice and fast when I come but today, the sign says it opens at 11 and NO one is here. It is 11:26 on Sunday. 4 customers have been looking with me also wondering why it is NOT open yet?

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Canton offer?

The UPS Store in Canton offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.