With a focus on the community of small businesses and consumers, Staples in Canton, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly at the Amazon returns counter.
Staff Performance
Several customers noted inconsistency in staff performance, with some employees providing excellent service while others were described as unprofessional and dismissive.
Store Environment
The store was often described as clean and organized, but some customers reported issues with understaffing and long wait times.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over stock issues and high prices compared to competitors.
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Ian McAdams
3 days ago
1.0
I have always used the print center with small walk up prints without issue. Today they said the soonest they could have a 9 page card stock color print would be the next day, even if I escalated to the manager. Never coming here again!
JN
James Nash
5 days ago
1.0
Absolutely terrible experience today. Just don’t go to staples, I had never been and was just going to go to office max, but decided to stop by since it was closer. Instant regret. Workers were sarcastic and made unnecessary comments. Only saw one person actually working while I was there. A greeter at Walmart gave me better customer service than everyone in the entire building. Was considering buying everything for my office there. Will not return. You might as well travel to ANY other store than staples. As someone who works in customer service this is not how you run a business. Do better.
MJ
Michael Jaramillo
Feb 15, 2026
5.0
I had a great experience when I was there to print and laminate 6 sheets. Great customer service!
HG
Holly Goodwin
Feb 12, 2026
5.0
We use Staples to print several items for our business, Caring Transitions of Cumming & Suwanee, GA, as well as our Elect Trey Goodwin for Chief Magistrate Political Campaign. They always provide quick & quality, affordable services at the Canton, GA location!
RR
Rina
Jan 24, 2026
2.0
HORRIBLE SERVICE. The guy at print pickup right now 1/24/26 4:30 PM should neverrrrrrrrrrrrrrrrr work customer service. He was definitely helpless! He'll look at you right in the eyes, then look away. He didn't utter a word as I spoke while standing in front of the counter.
I don't know if the older man is training the young lady at check out or what, but not one "Hello!" upon entering, or "Thank you! Have a great day." while exiting.
If it's your first time, like it was mine, be prepared to figure it out on your own.