The UPS Store

Reviews

• BR

  Bobbito Ross

  Apr 18, 2026
  5.0
  Great customer service. Fast & Friendly
• JB

  J El Baroki

  Apr 17, 2026
  1.0
  I had a very frustrating and disappointing experience at this UPS Store location. The notary failed to properly complete my documents the first time. Important sections that should have been filled out in front of the notary — including key details like vehicle mileage — were left incomplete. Because of this mistake, my insurance company rejected the paperwork and sent everything back to me. When I returned to the store to have the documents corrected, I expected them to take responsibility for the error. Instead, the notary refused to fix the issue and attempted to charge me again for a new notarization. That is completely unacceptable, especially considering the mistake was not mine. To make matters worse, I was simply told to go to a bank instead of being helped. This shows a lack of accountability and poor customer service. I would strongly caution others to double-check everything before leaving this location, or better yet, consider going somewhere else for notary services. This experience felt unprofessional and unfair. Tuve una experiencia muy frustrante y decepcionante en esta tienda de UPS. El notario no completó correctamente mis documentos la primera vez. Había información importante que debía llenarse frente a él — incluyendo detalles como el millaje del vehículo — y no se hizo. Debido a ese error, mi compañía de seguros rechazó los documentos y me los devolvió. Cuando regresé para corregir el problema, esperaba que asumieran la responsabilidad. Sin embargo, el notario se negó a solucionarlo y quiso cobrarme nuevamente por notarizar los mismos documentos. Eso es completamente inaceptable, especialmente cuando el error no fue mío. Para empeorar la situación, simplemente me dijeron que fuera a un banco en lugar de ayudarme. Esto demuestra una falta total de responsabilidad y un pésimo servicio al cliente. Recomiendo a cualquier persona revisar muy bien sus documentos antes de salir de este lugar, o mejor aún, considerar otra opción para servicios notariales. Mi experiencia fue poco profesional e injusta.
• MG

  María Del Gallego

  Apr 17, 2026
  1.0
  Terrible experience at USPS, especially with their notary service. The notary failed to catch missing critical information in our documents, which led to them being rejected and returned—causing delays and unnecessary stress. Now, after fixing their mistake, they expect us to pay again to resend the documents. Completely unacceptable. This shows a clear lack of professionalism and accountability. Avoid this place if your documents actually matter.
• BC

  Bryceson Center

  Apr 15, 2026
  1.0
  Rude employees. Go to Braselton Hwy instead.
• FF

  Franklin Family

  Apr 2, 2026
  1.0
  Claimed they were overnighting my package and guaranteed it would arrive by 2 pm next day, but they didn't send it with the pickup that day. Called to check on it, and employee said tracking just hadn't updated. 24 hours later, the package mysteriously started moving from this location. When I called to complain, the manager said "don't get smart with me dude," and then asked me not to call him "dude" in response. Absurd.

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