Brand Certified
United States Postal Service
2.3(202 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2030 Buford Hwy, Buford, GA
30518, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2030 Buford Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
202 reviews
5 stars
56
4 stars
8
3 stars
5
2 stars
10
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some describing interactions as aggressive or dismissive.
Staff Friendliness
While many reviews mention friendly and helpful employees, there are also numerous reports of staff being unfriendly or unprofessional, leading to a mixed perception of staff behavior.
Service Efficiency
Customers frequently complained about long wait times and slow service, often citing inadequate staffing during busy periods.
Delivery Issues
There are multiple reports of lost or misdelivered packages, with customers expressing frustration over the reliability of the delivery service.
Facility Conditions
Several reviews noted the post office's poor physical condition, including cleanliness and maintenance issues, which detracted from the overall customer experience.
- HWHarrison WildJan 23, 20264.0Haven’t had any terrible experiences like the horror story’s people are saying in the reviews yet but maybe I’m just lucky or just have bigger problems than writing essays for reviews
- EGErika GaleanoJan 2, 20261.0This place has horrible customer service!! The people that work there are miserable and rude. They all need to be fired and replaced with nicer ppl that are happy
- FWFurong WangJan 2, 20261.0Disgusting service. I just came here to consult with my closure of my business account and withdraw my deposit. The lady who greeting me was very nice and friendly. However she said they couldn’t help me out with the issue and suggested me to do that online. I tried to explain to her that I deposit my money on counter and I already closed my business bank account so I probably can’t withdraw my money via banking and asked if they could give me the costumer service number. When I was doing that I already moved from the counter and the lady who greeted me started to serve another customer. I was not on the way to block anyone . I just detained there no longer then 10 seconds the other staff yelled at me and requested me to leave very rudely . I was confused because I did nothing wrong and the whole process was taking no more than 2 minutes. Then the supervisor came over to ask me to leave otherwise they would called police. I asked an apology from the rude employee then I would leave. The supervisor didn’t respond to my request and called the police. A few minutes later the police arrived and talked to me. I explained what happened and the policeman got the customer service number for me and I left the disgusting place. I just wonder that is the way the USPS serve their clients? You have to call police to hand over the customer service number to clients? This is the daily routine work for our policemen to be called to help the clients to get customer service number? Are you sure it not an abuse and waste of the police department service and our taxpayers money? It’s really ridiculous and disgusting, unacceptable and intolerable! I am waiting an apology from the manager!
- SSshilpa shasthriDec 31, 20251.0She would not listen!!!!!! One package and a delivery date question. I was not allowed to complete that. She made me step out for 5 times as she didn’t want to listen to me without me paying for something. I’m gonna accept giving them that one star cos she made sure I paid double the amount that was necessary for the shipment. Hats off to the lady for doing her job extremely well for USPS. But for customers, that was a bullying! I was not allowed to complete my sentence to ask for what I wanted. She just put me to the side unless I had payment in hand. It was a nasty feeling for the start of the day. I got taken for a package with love to my family. USPS, I know it’s a business. Holiday time and all!! But that was just mean. I complained to my family about it. Got told “USPS is USPS. What can you expect?”
- IMIryna MikhailenkoDec 23, 20252.0I am contacting the employees of this branch. Since December 15, the parcel LN066559988UA has been lying in your branch and for 8 days you have not been able to deliver it to the recipient.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 2030 Buford Hwy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 8:30 AM to 12:00 PM; closed on Sundays.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo is $15.
Can I rent a PO Box at the Buford Hwy Post Office and access it after hours?
Yes, you can apply online or in person for a PO Box, and most locations provide 24/7 lobby access to PO Boxes, though hours may vary. Check with this Post Office for details.
What nearby places can I visit around the Buford Hwy USPS location?
Nearby places include several other postal offices like US Post Office, financial services like Dl Byrd Financial Services and Sirrom Tax, as well as beauty salons like LoreneSzn and Nail Spa.
How can visiting nearby places like Stacey Monts Foundation Inc. complement my trip to the Post Office?
After your visit to the Post Office, you can access community services and printing services at Stacey Monts Foundation Inc., which is located nearby for convenience.
Are there convenient transit or service options near the USPS for customers?
While not a transit station, several service providers such as financial advisors (Dl Byrd Financial Services) and real estate agents like Weston Mueller, Mark Spain Real Estate are near the USPS location, offering convenient stops for customers nearby.
Where can I find local healthcare or wellness services near the Buford Hwy Post Office?
Close to the Post Office, you can visit the Animal Hospital of North Gwinnett for pet care, Children’s Medicine for pediatric services, and wellness salons such as Timeless Salon and Nail Spa.
Brand Certified Facts from United States Postal Service
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