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The UPS Store

4.1
(148 reviews)

Business Details

4850 Golden Pkwy, Buford, GA
30518, United States
(678) 546-1172
https://locations.theupsstore.com/ga/buford/4850-golden-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3840 in Buford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Exit 8 Off I-985 On Friendship Rd (In The Publix Complex).

Details

  • DeliveryNot available

Location

The UPS Store
4850 Golden Pkwy, Buford, GA
30518, United States

Hours

Reviews

4.1
148 reviews
5 stars
112
4 stars
2
3 stars
3
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual employees for their exceptional service.

Mixed Experiences

While some reviews praised the service, others reported negative experiences, including rude staff and issues with package handling.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that charges for services like printing and packaging were excessive.

Store Management

There were complaints about the management's response to issues, with some customers feeling their concerns were not adequately addressed.

Convenience and Efficiency

Customers appreciated the convenience and speed of service at the location, often noting quick turnaround times for shipping and returns.
  • SN
    Sal N
    Feb 17, 2026
    1.0
    There are thieves and scammers working within the organization. My mom sent me a care package (worth over $300) before I start my chemotherapy. She paid the over $150 2nd Day Air fee and was guaranteed that the package would arrive by 10:30a on the 2nd Day ( from Palm Coast, FL to Cumming, GA). Within the 1st 48 hours of shipping, we noticed that the package was still in Jacksonville, Florida (which is a 1 hr drive from Palm Coast). We called customer service and they are not sure why but assured us the package we would still be there on time. Thats strange because it was scheduled to be delivered by 10:30a the day it left Jacksonville, FL at 8:03a. The next morning we checked and the package was now moving but was in Atlanta now well after the guaranteed time. Needless to say, we didn't get our package that day. On day 3, we saw that the package arrived on Buford, GA however 2 hours later, we received a notification that the package is missing and that a claim has been filed. Another notification stated that the box was empty and the box was discarded. Being that this is our 1st time doing this, it was a very disheartening and overwhelming experience. I really needed that package as there was food and medication that I needed to help me throughout my chemotherapy treatment journey. The fact that someone at the UPS Buford facility opened up the package and took what was inside is cruel and evil. Than made the decision amongst themselves to file a claim without our approval is disappointing. I hope UPS look into this matter and take it very seriously and hold all individuals involved accountable.
  • AL
    Adriane Lockwood
    Jan 22, 2026
    5.0
    Excellent service
  • KP
    K P
    Dec 26, 2025
    1.0
    Absolutely terrible Customer Service! Do not go here. Literally drive to any other UPS store.
  • LG
    Liliana Galicia
    Dec 12, 2025
    5.0
    Fast and convenient service , frienlt
  • TM
    Terence McNair
    Nov 25, 2025
    5.0
    Every time I’m there, Pranav and/or Keyonia go out of their way to help me!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Buford offer?

The UPS Store in Buford provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and small business services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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