The UPS Store

4.7
1290 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4404 in Buford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Buford Dr Just E Of Gravel Springs Rd Across From The Mall Of Georgia.

Details

  • DeliveryNot available

Location

The UPS Store
3276 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

4.7
1,290 reviews
5 stars
1,165
4 stars
15
3 stars
6
2 stars
7
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Syed, Jessica, and Adam for their exceptional service.

Negative Experiences

Several reviews mentioned rude or unhelpful staff, with specific complaints about poor attitudes and lack of assistance during transactions.

Pricing Issues

Customers expressed frustration over perceived price gouging for services and materials, such as charging for boxes and tape that are often provided for free at other locations.

Overall Satisfaction

While many customers reported positive experiences, there were significant complaints about service quality, leading to mixed overall satisfaction.
  • SH
    Sarah Horne
    1 day ago
    1.0
    I arrived before the store closed and stood in line to get some documents notarized. The employee that was working said that he would not do notarize my documents because “it would take too long”. My husband, who was with me, said we arrived before closing. The employee then said we stop doing that at 2:30. I then asked is there a sign that says that? And he said no. I’m very frustrated that I arrived before closing and was REFUSED service due to “it taking too long”. I arrived in good time and had to stand in line and watch others get served ahead of me, which took more time. This service is ridiculous! I did not catch the employees name but he was a tall white man with blonde hair and blonde mid length beard. Notaries do not take that long. Maybe 2-5 minutes. I DO NOT RECOMMEND using this store for ANY SERVICE.
  • CB
    Colleen Blascik
    2 days ago
    5.0
    Jessica is the best employee there! We appreciate her so much! She turned a stressed process into one with ease!
  • RS
    Ron Sado
    5 days ago
    5.0
    I could not ask for a better person to help me. Nelson is awesome friendly and very professional. Never been happy seeing and dealing with such a great customer service that I receive from Nelson. Highly recommended these locations.
  • GK
    Geraki Kouadio
    Jan 2, 2026
    5.0
    Jessica Perez was incredibly knowledgeable and made the return process easy and stress-free. She took the time to explain everything clearly and helped me process my return quickly. Her professionalism and helpful attitude really stood out. Great experience thanks to Jessica!
  • JC
    Janice Coulter
    Dec 17, 2025
    5.0
    Jessica Perez at Store # 4404 was a great help returning my items. She was very patient while I found my return codes & information for each item. She was one of the most helpful Customer Service Representatives I have ever had at this UPS location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Buford provide?

The UPS Store #4404 in Buford offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, all operated locally to assist customers.