Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7028 in Buford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hamilton Crossings.
Many customers reported poor customer service, with rude and unhelpful staff being a common complaint.
Pricing Issues
Several reviews highlighted excessive charges for services such as tape and notarization, leading to perceptions of price gouging.
Mixed Experiences
While some customers praised the friendly and helpful nature of certain employees, others had negative experiences that overshadowed their visits.
Operational Problems
Customers noted issues with the store's hours and reliability, including being closed during posted hours and delays in package processing.
MD
Melvin Dougherty
6 days ago
5.0
Amul is a very nice UPS representative. He is always smiling and is very helpful. I enjoy conversing with him every time I come into the store.
LR
Lis R
Dec 30, 2025
5.0
UPS and it's employees are great. I shipped four tubs. One of the employees helped me by taking them out of my car for me (they were heavy). The cost the charge isn't too bad and I know my possessions will arrive around the date quoted. I continue to use UPS for my shipping.
MH
Morgan Hooks
Dec 30, 2025
5.0
The absolute kindest UPS store around. Some locations make a point to be rude when you have returns, but not this place! I will always come here over any other local UPS store. Every employee is kind and treats you with respect. 100% recommend this store!
AB
Anthony Behlog
Dec 20, 2025
1.0
No, this store is ridiculous. What should have cost me around $150-$200 to ship four packages they tried charging me almost $900 for shipping. I do not recommend going here shop around before you make any kind of commitments and pay outrageous prices. I’m and furious
JM
Jensser Morales
Dec 12, 2025
1.0
Terrible service. You have to buy the boxes, which they sell for $30, and the tape to seal them, which they sell for $6. Amazon should choose its shipping providers better. The customer service staff is very bad. They don't tell you exactly how to deliver the packages. Choice anothe location.
A word of advice: right next door are Dollar Tree and Walmart. Don't give these people any benefit by buying extremely expensive items.
mal servicio. tienes que comorsrle las cajas que las venden en 30 dolares andes de la cinta para taparlo que la venden en 6 dolares. amazon deveria esciger mejor a sus oroveefores de servicio de trnsporte. el personal de atencion al cliente muy malo. no te dicen exactamente como debes entregar los paquetes. Escoge otra locación que sean más amables.
una recomendación, al lado tienen a dollar tree y a walmart. no le den a esta gente ningun benefiio de comorar debarticulos extremadamenre costosos.
The UPS Store in Buford provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Buford?
It is located at 2725 Hamilton Mill Rd, Ste 500, Buford, GA 30519, USA, within Hamilton Crossings.
What are the regular business hours for The UPS Store in Buford?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store in Buford open on holidays?
The store closes on certain holidays such as November 27, December 25, December 31, January 1, and January 19, but operates regular hours on others like November 11, November 28, December 24, and December 26.
What payment methods are accepted at The UPS Store in Buford?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Buford?
You can call them at +1 678-889-2645 or email store7028@theupsstore.com.
What nearby businesses can I visit in Hamilton Crossings after using The UPS Store?
You can visit Metro by T-Mobile for mobile phone needs, Blossom Nails Buford for beauty services, or try local dining options like Poke Inc & Hibachi and Little Caesars Pizza.
Are there nearby services for document shredding apart from The UPS Store?
Yes, Shred Nations nearby also offers shredding and professional services for secure document destruction.
What banking options are available near The UPS Store in Buford?
Nearby banks include First Citizens Bank and Gwinnett Community Bank, convenient for your financial needs before or after your visit.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are provided to manage all your mail and packages.