The UPS Store

3.4
134 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7028 in Buford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hamilton Crossings.

Details

  • DeliveryNot available

Location

The UPS Store
2725 Hamilton Mill Rd, Buford, GA
30519, United States

Hours

Reviews

3.4
134 reviews
5 stars
76
4 stars
4
3 stars
1
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude and unhelpful staff being a common complaint.

Pricing Issues

Several reviews highlighted excessive charges for services such as tape and notarization, leading to perceptions of price gouging.

Mixed Experiences

While some customers praised the friendly and helpful nature of certain employees, others had negative experiences that overshadowed their visits.

Operational Problems

Customers noted issues with the store's hours and reliability, including being closed during posted hours and delays in package processing.
  • MD
    Melvin Dougherty
    6 days ago
    5.0
    Amul is a very nice UPS representative. He is always smiling and is very helpful. I enjoy conversing with him every time I come into the store.
  • LR
    Lis R
    Dec 30, 2025
    5.0
    UPS and it's employees are great. I shipped four tubs. One of the employees helped me by taking them out of my car for me (they were heavy). The cost the charge isn't too bad and I know my possessions will arrive around the date quoted. I continue to use UPS for my shipping.
  • MH
    Morgan Hooks
    Dec 30, 2025
    5.0
    The absolute kindest UPS store around. Some locations make a point to be rude when you have returns, but not this place! I will always come here over any other local UPS store. Every employee is kind and treats you with respect. 100% recommend this store!
  • AB
    Anthony Behlog
    Dec 20, 2025
    1.0
    No, this store is ridiculous. What should have cost me around $150-$200 to ship four packages they tried charging me almost $900 for shipping. I do not recommend going here shop around before you make any kind of commitments and pay outrageous prices. I’m and furious
  • JM
    Jensser Morales
    Dec 12, 2025
    1.0
    Terrible service. You have to buy the boxes, which they sell for $30, and the tape to seal them, which they sell for $6. Amazon should choose its shipping providers better. The customer service staff is very bad. They don't tell you exactly how to deliver the packages. Choice anothe location. A word of advice: right next door are Dollar Tree and Walmart. Don't give these people any benefit by buying extremely expensive items. mal servicio. tienes que comorsrle las cajas que las venden en 30 dolares andes de la cinta para taparlo que la venden en 6 dolares. amazon deveria esciger mejor a sus oroveefores de servicio de trnsporte. el personal de atencion al cliente muy malo. no te dicen exactamente como debes entregar los paquetes. Escoge otra locación que sean más amables. una recomendación, al lado tienen a dollar tree y a walmart. no le den a esta gente ningun benefiio de comorar debarticulos extremadamenre costosos.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Buford offer?

The UPS Store in Buford provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store located in Buford?

It is located at 2725 Hamilton Mill Rd, Ste 500, Buford, GA 30519, USA, within Hamilton Crossings.