With a focus on the community of small businesses and consumers, Staples in Buford, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude or inattentive.
Staffing Issues
Several reviews highlighted long wait times due to insufficient staffing, particularly during busy periods, leading to frustration among customers.
Print Services
The print services received both positive and negative feedback; some customers praised the quality and efficiency, while others reported issues with delays and errors.
Store Cleanliness
Many customers noted that the store was clean and well-organized, contributing to a positive shopping experience.
Product Availability
Customers generally found the store well-stocked with necessary office supplies, although there were occasional reports of specific items being unavailable.
OK
Omar Khadem
2 days ago
5.0
I was looking for a USB-C to USB-B (printer) cable and checked Target, Walmart, and Best Buy — none of them had it. Some employees even said it was the first time they’d heard of that cable.
Finally, I found exactly what I needed at Staples. The staff was nice, kind, and helpful. Great experience and saved me a lot of time. Highly recommend.
DH
Drue Horne
5 days ago
5.0
Quick and courteous service as always.
CK
Charles Kim
Dec 29, 2025
1.0
Too slow Amazon merchant drop off
FS
Free Spirit
Dec 26, 2025
1.0
By far the worst Staples in North Georgia. I blame management. Be prepared to wait for one hour for Amazon returns. This store lacks staff and management. They will have two cashiers yet only one to process returns.
If you get print services they will make you wait for a long time. I been coming to this store for many months now and it’s getting worse by the day. They need to hire more staff and have two associates to each department.
TT
Tess
Dec 10, 2025
5.0
Very much appreciate Ashley and Brian going the extra mile during such a busy time at the store today. Both of these employees went above and beyond and helped me to get my huge order and every discount available to me, while maintaining friendly, knowledgeable and efficient customer care.