FedEx Office in Buford, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude and unhelpful.
Delivery Issues
Numerous customers reported problems with package delivery, including lost packages and incorrect deliveries.
Staff Performance
Certain employees, particularly Jasson and Brook, were highlighted for their exceptional service, while others faced criticism for poor attitudes and lack of assistance.
Store Environment
The store environment received positive remarks for cleanliness and organization, but some customers noted long wait times and inefficiencies.
Service Reliability
Customers expressed frustration with the reliability of services, including printing and shipping, with several incidents of delays and unmet expectations.
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Barbara Posea
Oct 4, 2025
1.0
I want to speak to a live person and it will not let me
EC
Enzo Cardoso
Sep 8, 2025
1.0
Terrible customer service they make everything hard to ship ship overnight envelope.
RW
real gene White
Aug 19, 2025
1.0
Don’t tell them what’s in the package. Anything of value could get stolen like my diamond necklace for my daughter did the girl clerk said what’s in the package get Insurance didn’t tell me it had to be signed received stole the diamond necklace as soon as I walked out, my daughter said there was no diamond necklace in the box She received. I called headquarters. They said it has to be signature guaranteed for the insurance to cover never tell them what in the box when they ask in other words never tell them the truth as long as it’s Nothing dangerous or illegal ? I did go back and confront the girl and she said it was probably the driver stole it. I haven’t used FedEx since I go to UPS now
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Kathy Daniels
Jul 8, 2025
1.0
Not only was my packages delivered to the wrong address but the wrong subdivision. Bad customer service when called.
SM
Sean Motise
Jun 18, 2025
5.0
Great staff. Very helpful and quick to get you out the door. Thanks guys. You're awesome