United States Postal Service

2.2
146 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 805 Gloucester St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
805 Gloucester St, Brunswick, GA
31520, United States

Hours

Reviews

2.2
146 reviews
5 stars
35
4 stars
7
3 stars
5
2 stars
4
1 star
95

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and lack of attempted deliveries.

Customer Service

Feedback highlighted poor customer service experiences, with reports of rude staff, unhelpful responses, and long wait times at the post office.

Efficiency

Many reviews mentioned long lines and slow service, particularly during peak hours, leading to frustration among customers.

Staff Competence

Several customers expressed concerns about the competence of the mail carriers, citing laziness and lack of attention to detail in delivering mail correctly.
  • SS
    Stacy Short
    Dec 23, 2025
    5.0
    Line went quickly and staff were efficient and nice.
  • EE
    Emily
    Dec 22, 2025
    1.0
    Absolute worst post office in America, I am convinced of that. I dont know how hard it is to make sure packages are delivered to the right address. My apartment complex is always having to delivery mail from neighbor to neighbor because packages are delivered wrong. Says packages are in a parcel but they either fail to leave a key or they give the key to someone else and they steal it. Its beyond frustrating and not a one off. Amazon should not have to keep making up for your incompetence! Now Christmas presents are missing and kids will be upset. Thank you Brunswick post office for being so damn terrible. Odyssey Lake Apartments if this helps determine who the mail carrier is because they need either more training or let go.
  • KH
    Karen Hambright
    Dec 20, 2025
    5.0
    The clerks are awesome!
  • TT
    Taniya
    Dec 15, 2025
    1.0
    I came in around 11:00 AM to check on the status of my package, and the supervisor told me it would be ready at 5:00 PM. Based on that information, I drove back later, only to be told the package was not there. I was also left waiting outside in the cold just to receive this update. I live in Darien, so the extra driving was a waste of time and gas. This experience showed poor communication and little consideration for customers’ time. Very disappointing.
  • LS
    Leza Sabey
    Dec 6, 2025
    3.0
    Too crowded had to leave, line too long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.