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Visit your local Post Office™ at 805 Gloucester St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with packages being marked as delivered but not actually received, as well as frequent misdeliveries to incorrect addresses.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about long wait times and poor communication.
Operational Efficiency
Customers expressed frustration over slow service, including delays in mail delivery and inadequate staffing during busy hours.
Tracking Problems
Several customers noted discrepancies in tracking information, including false claims of delivery attempts and packages being held without request.
Positive Staff Experiences
A few customers praised specific staff members for their helpfulness and professionalism, contrasting with the overall negative feedback.
SR
Salvador Rubalcava
Oct 16, 2025
1.0
Terrible service. That is what a monopoly does. You get what you get. The postal service should end. Overnight does not mean overnight, lost package. Places with this rating go bankrupt, but this is bankroll by taxpayers.
JJ
James
Sep 17, 2025
1.0
Horrific usps fill with incompetent people!! There’s no sugar coating this. Marking something as delivered doesn’t mean it’s delivered. Oh and the people up at the office will cover for the drivers which makes it a whole lot more suspicious. I once had a $400 package vanish even though it was marked as delivered. My mailbox is in a complex so there’s no breaking in without noticing. I once had someone lose a $400 package went up to the office the lady said it was probably delivered to wrong address like it’s no big deal. So then I reordered after Amazon gave discount and come to find out she’s the one delivering and didn’t even have my second package on her vehicle even though it’s 8pm and it’s telling me it’s going to be delivered today. So I then had to confront her after waiting for the usps truck and she tells me to FOLLOW her back to the office at 8pm after she took her sweet ole time delivering the rest of the packages to the people at my complex. Saying UTTERLY USELESS is still being nice.
CF
Conquista Ferguson
Sep 15, 2025
1.0
USPS is horrible, for the past few years I have had problems not receiving my mail, either it’s not delivered or goes into someone else’s mailbox and I never get it. The delivery person is supposed to carefully check the mail to assure it goes into the proper mailbox and they’re not doing this.USPS really needs to do something to better serve the community when delivering packages and mail. Poor Service USPS y’all are ridiculous with delivery.
RE
Ryan Elson
Sep 10, 2025
1.0
Rude staff.
LH
LK H
Aug 27, 2025
1.0
Most of my brother package is mark as deliver early but the is delivered 3 to 2 weeks later. Last 2 incident I have place an order from Amazon to be shipped to my brother directly has been marked as delivered but never received. First one was showing in tracking as left in parcel box but no parcel box keys was left in my brother mail box. 2nd item order the tracking claim attempted delivery yesterday and would be home at usps for pick up, this morning shows as arriving late but today attempted delivery but mail box is full? His mail box is not full. It’s an apartment cluster mail
Box and they should be providing him with key to parcel mail box. I could never imagine that postal service in small city could be so aweful. Complaints have been filed but usps customer service is saying can only forward feedback to local post office and recommend us to contact merchant for resolution.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 805 Gloucester St?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport application at this location?
Yes, this location accepts first-time passport applications and passport photos, but you need to complete and print your passport application form before applying.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, it is open from 8:30 AM to 5:00 PM. Saturday hours are 9:00 AM to 1:00 PM. The Post Office is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Reserve a PO Box online at the USPS website.
Is 24/7 access available to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with the local Post Office for specific details.
What nearby facilities can I visit around the Post Office at 805 Gloucester St?
Nearby you can visit the U.S. District Court for the Southern District of Georgia, a significant courthouse, and the Frank M. Scarlett Federal Building, another courthouse and government office.
Are there government offices near this Post Office that customers might need?
Yes, nearby government offices include the US Marshals Services and United States Probation and Pretrial Services, which might be relevant for legal or federal matters.
What other services are available nearby this Post Office for business or legal needs?
Local services nearby include Gilbert, Harrell, Sumerford & Martin for legal services, Bishop Law Firm, and event planning by Torras Properties, catering to various professional needs.
Does this Post Office provide passport photo services and how much do they cost?
Yes, passport photo services are available by appointment and cost $15 per photo at USPS locations.