United States Postal Service

2.0
324 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1920 Dresden Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1920 Dresden Dr NE, Brookhaven, GA
30319, United States

Hours

Reviews

2.0
324 reviews
5 stars
72
4 stars
8
3 stars
3
2 stars
14
1 star
227

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and unprofessional behavior.

Service Issues

Many customers reported problems with lost packages, incorrect delivery statuses, and long wait times due to understaffing.

Operational Hours

Customers expressed frustration over inconsistent operating hours, including being closed during posted hours and lack of communication regarding service availability.

Cleanliness and Environment

The location is generally described as clean, but some customers noted that the exterior could use maintenance.
  • MR
    Mimi Rahman
    Dec 8, 2025
    5.0
    The person who helped me went above and beyond! It is a challenging job and I appreciate our USPS workers! Thank you for all you do especially during the holiday season.
  • DD
    Demetrius
    Nov 20, 2025
    5.0
    Def the best usps I been too I mean among all usps. It’s usps (goverment job) we can’t expect much. But this one is better then most
  • IK
    Ilkhom Kasymov
    Oct 15, 2025
    1.0
    It's a pity to put even one star
  • CM
    Christian Moreno
    Oct 5, 2025
    5.0
    Hola ,saben si se habla español
  • CS
    Chris Stuart
    Sep 20, 2025
    1.0
    They aren't open during the hours listed. The "delivery reattempt" slip is incorrect, and the post worker didn't scan it so I couldn't even reschedule..so I went by at 9am Saturday like it says and the office is closed to everything except self service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.