United States Postal Service

2.0
323 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1920 Dresden Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1920 Dresden Dr NE, Brookhaven, GA
30319, United States

Hours

Reviews

2.0
323 reviews
5 stars
71
4 stars
8
3 stars
4
2 stars
14
1 star
226

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff vary widely, with some praising friendly and helpful employees, while others report rudeness and unprofessional behavior.

Service Reliability

Many customers express frustration over lost packages, incorrect delivery statuses, and inconsistent service hours, leading to a lack of trust in the postal service.

Operational Issues

The location is frequently reported as understaffed, resulting in long wait times and delays in service.

Communication Problems

Customers have difficulty reaching the post office by phone, and there are complaints about misleading information regarding hours of operation.

Positive Experiences

Despite the negative feedback, some customers report positive experiences, particularly with specific staff members who provided excellent service.
  • DD
    Demetrius
    4 days ago
    5.0
    Def the best usps I been too I mean among all usps. It’s usps (goverment job) we can’t expect much. But this one is better then most
  • IK
    Ilkhom Kasymov
    Oct 15, 2025
    1.0
    It's a pity to put even one star
  • CM
    Christian Moreno
    Oct 5, 2025
    5.0
    Hola ,saben si se habla español
  • CS
    Chris Stuart
    Sep 20, 2025
    1.0
    They aren't open during the hours listed. The "delivery reattempt" slip is incorrect, and the post worker didn't scan it so I couldn't even reschedule..so I went by at 9am Saturday like it says and the office is closed to everything except self service.
  • BL
    Brook Leigh
    Aug 28, 2025
    5.0
    Pleasant and friendly staff! And the office was actually open!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.