Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7506 in Brookhaven offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.8
180 reviews
5 stars
168
4 stars1
3 stars0
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Devonta, received high praise for their friendly, helpful, and efficient service, often going above and beyond to assist customers.
Efficiency
Customers noted the quick service and ability to handle multiple transactions smoothly, often getting in and out of the store in a short time.
Cleanliness
The store was frequently described as clean and well-maintained, contributing to a pleasant customer experience.
Mixed Experiences
While most reviews were positive, there were a few mentions of delays and issues with package handling, indicating some inconsistency in service.
Team Atmosphere
The staff was recognized for their teamwork and positive environment, making customers feel welcomed and valued.
- JCJohanna Campozano4 days ago1.0By far the worse customer service from any UPS location. Jordan Parks the person who notarized my documents needs to be retrained in customer service or fired. As we walked in she was sitting on a desk to the right of the store. She looked like a customer since she did not greet anyone and was just sitting there in regular clothes. No uniform shirt or nothing. As we were waiting in line for the other rep to finish with his customer, Jordan eventually gets up goes behind the counter and asks what we needed, we let her know we need a notary. She walks away to a machine in the back and says to show her ID, if she was ready to help why was she walking away and yelling for ID from the back of the store, again she was not wearing uniform or anything that identified her to be a UPS employee, so we thought the behavior was kinda odd. We waited for her to get back to the counter to hand her the ID and she already had an attitude. She asked how many documents we needed notarized, first we said just one and immediately corrected ourselves and said two. While scoffing and mumbling to her co worker. Her attitude was just nasty and unnecessary, she certainly does not care about customers. To the owner, please address this lady and her dislike of helping customers that walk into your store.
- SCShon'ta CNov 17, 20255.0There are two male employees whose customer service stop is outstanding!! I truly enjoy coming when they are there. There a female employee with braids who is never friendly. I complained about her once via email. She literally watched me and another customer stand at the door around 2pm on a MONDAY and never acknowledged us. She kept venting to whoever she was speaking to and it wasn’t until I knocked on the window that she gave the rudest confirmation that the store was closed . There were no indication as to why the store was closed on a Monday. The next time I visited she was there and didn’t greet anyone. Didn’t acknowledge any customers need for help. The young man did everything. Thank God. I really dislike her service but other than her everyone else in the store is also very pleasant
- KMKenya MorganOct 29, 20255.0Friendly and genuine staff who are patient and helpful! The way customer service SHOULD be ⭐️
- KPKen PSep 15, 20255.0Great service and they have a program after 10 items sent you get 10 the 11th
- DADuncan AksnesSep 2, 20255.0This place as of right now is 4.8 stars. It should be 5 flat! I needed help immediately, called in and Mashaliyal could not have been any more help. He assisted me and went to work immediately, and I could tell how much he cared about what I had going on! Truly exceptional and I can’t say enough! 100/10!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Brookhaven?
The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Brookhaven open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store #7506 provide?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.
Does The UPS Store accept various payment methods?
Yes, The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store locally owned and operated?
Yes, The UPS Store #7506 in Brookhaven is locally owned and operated.
What languages are spoken at The UPS Store in Brookhaven?
The UPS Store staff communicates in Spanish, Arabic, and Amharic to assist diverse customers.
Is The UPS Store in Brookhaven a Black-owned business?
Yes, The UPS Store #7506 in Brookhaven is a Black-owned business.
What nearby places can customers visit before or after their trip to The UPS Store?
Customers can visit nearby places like Skyland Shopping Center for shopping, Sumo Express Hibachi & Wings for Asian cuisine, or Element Yoga for a yoga session.
Are there nearby fitness centers close to The UPS Store in Brookhaven?
Yes, nearby fitness options include Element Yoga and Crossfit Brookhaven, great places to get a workout before or after visiting The UPS Store.
Where can I find shredding services near The UPS Store?
Shred Nations offers shredding services nearby The UPS Store in multiple locations close to Brookhaven.