The UPS Store

Reviews

• MM

  Maria

  2 days ago
  1.0
  Where do I start!? Ok, so I went recently to ship a 2lb package, I didn't have a box so they quoted me $12 for them to pack ($5-6 for the actual box and the remaining for their "labor") which I thought was ridiculous but moved on. Then they quoted me freight which was $52 to ship to CA, ok its far, I get it so I asked for a different quote to ship instead one envelope (regular sized letter), they quoted me $46! Once I expressed my surprise at the price, the lady at the front desk then said "OK how about $10?". Since when are shipping rates a negotiation. I told them no ill look someplace else and left. But wait, there's more, during this entire process and after I mentioned the destination would be California, the worker with the beer belly then walked to the back and started to speak badly about CA and democrats to his coworker, which I found extremely unprofessional. Anyway, I went to the UPS next to Poke Inc, close to Walmart 8 mins away instead and had a pleasant experience. Was quoted $32 to ship up to 6lbs and they were professional.
• KR

  Kelly Rinehart

  Jan 8, 2026
  5.0
  The staff are always so friendly and welcoming!
• IC

  Ivan Castrejon

  Dec 4, 2025
  1.0
  Customer service is the worst
• SJ

  Scott Joseph

  Nov 25, 2025
  1.0
  What a disgrace of a store. All of the reviews regarding the bald Indian gentleman are true. I've tried this store several times and he's so unprofessional. If you don't like your job, go find somewhere else to be miserable. Taking my business elsewhere from now on. Boycott this store unless you are in the mood for disappointment.
• RP

  Rob Page

  Nov 20, 2025
  5.0
  Friendly and knowledgeable staff.

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