Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15 Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
15 Franklin St, Avondale Estates, GA
30002, United States
Hours
Reviews
4.1
122 reviews
5 stars
88
4 stars
7
3 stars
3
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees like Russell and Lamont.
Operational Issues
Several reviews highlighted problems with the post office's hours, including early closures and understaffing, leading to frustration among customers.
Package Handling
There were multiple complaints about lost or delayed packages, with some customers expressing concerns about the reliability of mail delivery.
Positive Experiences
Despite some negative feedback, many customers reported consistently positive experiences, noting the efficiency and pleasant atmosphere of the post office.
- AAAriana3 days ago3.0I have dash cam footage of one of their trucks nearly t-boning me this morning. Probably about 11:35am, traveling toward E College Ave. Can’t upload the video in a review but I had to honk and swerve left so that the guy didn’t hit me.
- SBSavannah BaconDec 30, 20255.0Extremely efficient and helpful location. I used to dread having to go to the post office in midtown (iykyk) and was actually shocked when I came to this place for the first time. I appreciate yall so much!
- AAAlex AllenNov 26, 20251.0Closes doors before 5. Also doesn’t have any type of collection boxes inside for packages that are larger than the size of letter or a small 8in x 2in box, so unable to dropoff here if after hours as well.
- JCJoi W. CarmichaelNov 26, 20255.0Friendly, helpful, and knowledgeable staff
- DWDarren WarnerOct 23, 20255.0Teller was very polite and professional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 15 Franklin St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the USPS location at 15 Franklin St.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and can also take your passport photo. You should complete and print the passport application form before applying.
Do I need an appointment for passport services?
Most locations offering passport services have set hours and require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 15 Franklin St?
The USPS is open Monday through Friday from 8:30 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. Online reservations are available at the USPS website, and you'll receive instructions to complete your setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though exact hours may vary, so it's best to check with this specific Post Office for details.
What nearby places can I visit before or after my trip to the USPS?
Nearby you can visit Urban Grounds or Banjo Coffee for coffee, or explore Avondale Estates Farmers Market for fresh produce and local goods.
Are there other postal or shipping services near this USPS location?
Yes, nearby postal services include USPS Collection Point, Post Office-Avondale Estates, and UPS Access Point location, which can be alternative options for shipping and mail services.
Are there convenient nearby services for vehicle needs when visiting the USPS?
Yes, Link Car Care near the Post Office offers automotive repair and emergency roadside services, handy if you need vehicle assistance during your visit.
How can nearby businesses complement my visit to the USPS?
After mailing packages, you might enjoy dining at Skips Chicago Dogs for a quick meal or relax at Twisted Hair Studio for hair and beauty services nearby.