United States Postal Service

2.2
147 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 125 Commercial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
125 Commercial Blvd, Augusta, GA
30907, United States

Hours

Reviews

2.2
147 reviews
5 stars
37
4 stars
6
3 stars
2
2 stars
3
1 star
99

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including misdelivered items and packages marked as delivered when they were not.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and unhelpfulness.

Operational Hours

Several reviews noted that the location was frequently closed or had incorrect hours posted, leading to customer frustration.

Staff Efficiency

Customers expressed concerns about slow service and long wait times, often due to understaffing or inefficient processes.

Communication Problems

Many customers experienced difficulties reaching the post office by phone, with reports of long hold times and unanswered calls.
  • AS
    arianna s
    Nov 14, 2025
    1.0
    so unhelpful & a waste of my time & probably never going to get the stuff i ordered.
  • KM
    Kat McCoy
    Oct 11, 2025
    1.0
    It would be nice if packages could get delivered correctly. However, like always it goes missing and no one has an idea where it is.
  • MA
    Marc A
    Jul 24, 2025
    5.0
    Quick and friendly service
  • CF
    Chris Feeney
    Jan 26, 2022
    1.0
    Box posted as delivered, but it was dropped at the wrong address. Still don't have it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.