Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 125 Commercial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted unprofessional and rude behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported frequent misdeliveries, lost packages, and delays, causing frustration and dissatisfaction.
Communication Problems
Customers expressed difficulty in reaching the post office by phone, often encountering busy signals or long hold times.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall sentiment leaned towards dissatisfaction with service quality.
CD
Chris Din
Dec 24, 2025
1.0
Is it that hard to update your holiday hours on Christmas eve on google instead of leaving a note posted on the front door? So unprofessional...
Is it really that hard? I even called your customer service to check if you were open. They didn't know, they thought you were open.
EL
Ellie Layton
Dec 9, 2025
1.0
I’m honestly shocked at how unprofessional this USPS delivery experience was. My package was delivered with a handwritten threatening note from the carrier telling me to “start getting my mail out of the box” or they will “send all of it back.”
This is completely unacceptable. There is no reason a federal mail carrier should be leaving rude or intimidating messages on someone’s package. If there’s an issue with the mailbox, there are proper procedures — not handwritten threats.
I rely on USPS for safe, respectful delivery, and this made me feel uncomfortable and disrespected. I really hope management addresses this immediately, because no customer should ever be spoken to this way.
AS
arianna s
Nov 14, 2025
1.0
so unhelpful & a waste of my time & probably never going to get the stuff i ordered.
KM
Kat McCoy
Oct 11, 2025
1.0
It would be nice if packages could get delivered correctly. However, like always it goes missing and no one has an idea where it is.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
It is located at 125 Commercial Blvd, Augusta, GA 30907, USA.
What are the business hours of this Post Office?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and it is closed on Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can reserve a PO Box online or in person at the Post Office. Bring two valid forms of ID if applying in person.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for specific lobby hours.
Is the Martinez Post Office near this location and does it offer parking?
Yes, the Martinez Post Office is nearby and provides accommodation and parking services, which could be convenient if you need additional postal services or parking options.
Where can I find printing and graphic design services near the Post Office?
Nearby options include AlphaGraphics Martinez and Allegra Marketing Print Mail, offering printing and graphic design services for your business needs.
Are there any entertainment venues close to the Post Office for before or after your visit?
Yes, the Enopion Theatre and Uplift Performing Arts are nearby venues where you can enjoy cinema, theatre, and music events.