United States Postal Service

2.4
135 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3108 Peach Orchard Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3108 Peach Orchard Rd, Augusta, GA
30906, United States

Hours

Reviews

2.4
135 reviews
5 stars
35
4 stars
8
3 stars
9
2 stars
4
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, as well as misdelivered mail to incorrect addresses.

Long Wait Times

Customers frequently mention long lines and slow service, particularly during busy hours.

Communication Problems

Many customers express frustration with the inability to reach customer service by phone, leading to unresolved issues.
  • TW
    Tamara Williams
    Dec 15, 2025
    5.0
    Friendly associates tell you about other shipping options
  • RM
    Ralph Moor
    Aug 6, 2025
    1.0
    8/6/2025 Informed Delivery shows me having mail I see carrier pass my house Didn't receive my mail , but email shows that mail was delivered USPS needs much improvement
  • KA
    Kash Aya
    Jul 29, 2025
    1.0
    They need to shut this place down!!!!!!! I’m sick of my packages being held with no request or order from myself !!!!!! I work during the day just like they do!!!! I live in an apartment!!!!! It’s always something with this damn place ! CLOSE IT DOWN
  • GG
    gina gonzalez
    Jul 6, 2021
    1.0
    They always get new drivers and I barely receive my mail. I’m always getting other people mail. I have reported it many of times and they never can get it correct. They need to hire people that have brains and can read mailboxes.
  • GP
    Gene Perez
    May 13, 2019
    1.0
    Sucks why is their not negative stars

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.