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Brand Certified

United States Postal Service

1.8
(273 reviews)

Business Details

3301 Wrightsboro Rd, Augusta, GA
30909, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3301 Wrightsboro Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3301 Wrightsboro Rd, Augusta, GA
30909, United States

Hours

Reviews

1.8
273 reviews
5 stars
44
4 stars
12
3 stars
3
2 stars
7
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with employees being described as rude, unhelpful, and unprofessional.

Delivery Issues

A significant number of customers reported problems with packages being marked as delivered but not actually received, leading to frustration and distrust.

Staffing Problems

Many customers noted long wait times due to insufficient staff at the counter, with only one employee often available to assist a long line of customers.

Mixed Employee Experiences

While some employees received praise for their helpfulness, others were criticized for their lack of professionalism and poor attitude.
  • SC
    Sherry Clemons
    1 day ago
    5.0
    Wonderful and helpful customer service!
  • MF
    Marilin Flores
    Feb 4, 2026
    1.0
    Definitivamente no te solucionan nada, hace año y medio que voy a preguntar por mis llaves del buzo y nunca arreglan nada 😡
  • KH
    Katrina Hoyle
    Jan 5, 2026
    3.0
    2026-01: Getting in here is tricky depending on which way you're coming from, especially during high traffic times. The line was decent, but moved quickly enough. The lady who helped me (Pam?) was super sweet and a pleasure to talk to briefly.
  • JD
    James Danforth
    Dec 28, 2025
    5.0
    I would like to give praise to my regular 2 mail carrier's Kendel and Holcomb. They go beyond regular duties to see that we get all of our packages and mail. The are very kind, curtious and friendly human beings.
  • MW
    Mary Jane Weintraub
    Dec 2, 2025
    5.0
    I love this post office. The USPS postal employees there are very friendly and professional. I mail packages every 2-3 weeks. This has been my go to post office for over 10 years. They have helped me numerous times with help when I am unsure how to send a package. I will continue to happily go to mail packages and letters with confidence they will arrive on time and to the right place because of the postal employees at this location!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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