Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3301 Wrightsboro Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
267 reviews
5 stars
40
4 stars
12
3 stars1
2 stars
7
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from employees, leading to a negative customer experience.
Delivery Issues
Many customers reported packages being marked as delivered but not actually received, with frequent misdeliveries and lost items.
Long Wait Times
Customers consistently experienced long wait times at the post office, often with only one employee available to assist.
Incompetence
Several reviews mentioned a lack of accountability and competence among staff, with claims of laziness and poor management.
Mixed Employee Experiences
While some employees were praised for their helpfulness, many others were criticized for their attitude and service quality.
- SPSusan Pokora3 days ago4.0Jeffrey is ALWAYS at the counter. Efficient... knowledgeable... and so very pleasant. Love the traffic monitoring so I can tell when to visit this location. All the counter folks stay aware of the wait times and keep folks moving. Would like to see more counter folks available. Usually Jeffrey is the only one assisting folks.
- GMGuadalupe Merino6 days ago1.0Pésimo servicio al cliente los empleados son extremadamente groseros, deberían de estar mejor capacitados.
- ATAmber ThaGr8Oct 16, 20251.0The gentlemen put up the sign Next Window as he was helping the lady before me. And was very rude to me after I responded to his question about helping me. It honestly confused me that he put the sign up "next window" Then asked to help me. And I said, you can help me but it doesn’t make sense you put the "Next Window," sign up. And he got all pissy because I questioned his action and he said, "well then" and just left. Very unprofessional and I will never return to that crappy post office ever again.
- FBFrancesca BeaufortOct 14, 20251.0If I could give this post office a zero rating I would, but I guess I'll give the one star to he only person that was working...Ms. Pam. I don't know if post offices get audited or have people come down and check out how they are running, but this one definitely needs to close down and 1.) retrain the workers or 2.) hire individuals that will work. There is absolutely no reason that a line should be out the front door for 45 mins and no one comes from the back to help move the customers through. It was so bad people were dropping from the line and others were turning around when they walked in and saw how long the line was. The worst part is that the customers can literally see workers at the back peeking around to see how long the line is but no one came to the front. One tall bald headed mad walked upfront and asked Ms. Pam if anyone came from the back to help...that was a dumb question bc he was one of the people peeking from the back and when he came upfront to ask her she was the only person helping customers and the line was still growing. I felt sorry for Ms. Pam bc I've been to this specific post office a few times and she is always the only one trying to help customers. All I can say is they open at 0830 and it was barely 0930 when I arrived and it looked as if people were already on lunch breaks😮💨. With all the people looking for jobs right now they can find better employees.
- CCCarlosOct 11, 20251.0They mark my package delivered and it's not in my parcel locker. The Augusta usps location needs new employees
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 3301 Wrightsboro Rd?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, the location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
What are the operating hours for the Post Office at 3301 Wrightsboro Rd?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online securely, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this location directly.
What nearby dining options can I visit before or after my visit to the Post Office?
You can enjoy meals at nearby restaurants such as Wife Saver, Chef Redd's BBQ, Woody's Bar-B-Q, Subway, and Baldinos Giant Jersey Subs.
Are there automotive services nearby the Post Office if I need car maintenance?
Yes, several automotive services are nearby, including Georgia Customs, Take 5 Oil Change, Lulu’s Car Wash, Uptown Automotive, and Northleg Hand Carwash.
Where can I find pharmacies or convenience stores near the Post Office?
Nearby options include CVS Pharmacy and Walgreens, both offering pharmacy and convenience store services.
How can nearby public facilities like the Friedman Branch Library enhance my visit to the area?
The nearby Friedman Branch Library offers educational resources and a place to relax, perfect to visit before or after your Post Office trip.