United States Postal Service

2.3
114 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 525 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 8th St, Augusta, GA
30901, United States

Hours

Reviews

2.3
114 reviews
5 stars
34
4 stars
2
3 stars
3
2 stars
2
1 star
73
  • BH
    Brooklyn Hope
    Jan 5, 2026
    1.0
    Regina is super rude and unprofessional asked me if I understood English
  • JG
    john ging
    Dec 18, 2025
    1.0
    Good luck getting them to answer the phone! They will literally pick it up and hang up!
  • BB
    betsy boone
    Dec 5, 2025
    1.0
    Absolutely the worst !!!!!!! Pay for priority express to guarantee delivery and they lose the package!!!!!! Absolutely horrible customer service and nobody knows how to track or find anything!!!
  • JG
    janine garropy
    Nov 26, 2025
    1.0
    An express delivery was supposed to arrive at my house in Johnston SC yesterday, Tuesday. It didn’t arrive. It’s medication that needs refrigeration; I paid $225 for it. It arrived in Augusta Ga today, Wednesday. I drove to Augusta, 50 minutes, to pick it up. They told me it’s on a truck there and cannot get to it. Tomorrow is a holiday. The meds will probably be worthless by the time I receive them. Will the USPS reimburse me the $225??
  • FF
    FlyMouse1
    Oct 2, 2025
    1.0
    Literally the worst post office ever. Thats all I got. Don't recommend.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.