Staples

3.9
213 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Augusta, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
246 Robert C Daniel Jr Pkwy, Augusta, GA
30909, United States

Hours

Reviews

3.9
213 reviews
5 stars
134
4 stars
22
3 stars
6
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude or unresponsive.

Store Operations

Frequent complaints about long wait times and understaffing, particularly at checkout and print services.

Cleanliness and Maintenance

Concerns raised about the cleanliness of the store and the condition of the facilities.

Product Availability

Customers noted issues with stock levels and product availability, with some items being out of stock or not matching displayed inventory.
  • AW
    Andrea Williams
    Jan 3, 2026
    1.0
    Hours of operation states 0900 for Saturdays and it’s now 0920 and it still closed! Very unprofessional! It’s line outside of ppl waiting for the store to open in the RAIN AND COLD !
  • SS
    Susan Smith
    Dec 14, 2025
    5.0
    Associates were able to take me to where my items were and he waited to make sure I saw what was available!
  • TA
    T A
    Dec 6, 2025
    5.0
    Tara, at the Copy/Print/Amazon Return counter, is wonderful. She is so efficient! I've never had to wait in line long when she's there. Great employee. She's great at her job and kind.
  • RS
    Robin Stallings
    Dec 6, 2025
    1.0
    Went to the printing area to get some business cards made. The lady at the register was rude and just said go online. I went down the road to Office Depot, he helped us out no problem! Would not recommend Staples, customer service is not there!
  • KK
    KontryBoy706 “KontryBoy706”
    Nov 23, 2025
    1.0
    I’m sorry but I had to take the time to write a bad review for this staples. I came in here to simply print one photo and there’s no one at the copy & printer section. When a worker did come over and I asked about having a photo printed I was told they had no experience with running the photo machines behind the counter and the person that does went to lunch and he wouldn’t be back for an hour. My question is… WHY ARE YOU WORKING AT THE PHOTO SECTION AND YOU DONT KNOW HOW TO PRINT PHOTOS???? Another worker came and asked me if I needed any help and I told her I needed a photo printed and she told me the same thing with the addition of the person who left had to go get boxes for Amazon since they ran out of boxes for Amazon So the ONLY person working here out of all the staff who knows how to print photos on the photo machines behind the counter… y’all sent HIM to pick up Amazon boxes resulting in every customer to be turned away who needed photos OR Amazon returns done. And there were several of them while I waited… who were visibly upset. Staples this isn’t how you run a business. One person leaving shuts down your Copy&Print Center for over an hour. Because he’s the only one that could print photos behind the counter on glossy paper and he had to go to Lowe’s to get boxes for Amazon returns. This is completely ridiculous and deserves review and a regional manager needs to pay this store a visit.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Augusta, GA?

Staples in Augusta offers printing, shipping, technology, travel, and recycling services, along with design services, direct mail, passport photos, and Amazon returns.

What are the Staples store hours in Augusta, GA?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.