Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Augusta, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
207 reviews
5 stars
131
4 stars
22
3 stars
6
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness, many reported poor service, long wait times, and a lack of assistance from employees.
Store Cleanliness
Several reviews mentioned that the store was dirty and poorly maintained, with complaints about unclean floors and disorganized inventory.
Checkout Experience
Customers frequently expressed frustration with long lines and inadequate checkout processes, often having to wait excessively or being redirected to different areas to complete purchases.
Product Availability
While some customers found the store stocked with necessary items, others reported a lack of inventory and difficulty finding specific products.
Management Issues
There were complaints about management's responsiveness and attitude, with some customers feeling dismissed or poorly treated by store managers.
- KKKontryBoy706 “KontryBoy706”2 days ago1.0I’m sorry but I had to take the time to write a bad review for this staples. I came in here to simply print one photo and there’s no one at the copy & printer section. When a worker did come over and I asked about having a photo printed I was told they had no experience with running the photo machines behind the counter and the person that does went to lunch and he wouldn’t be back for an hour. My question is… WHY ARE YOU WORKING AT THE PHOTO SECTION AND YOU DONT KNOW HOW TO PRINT PHOTOS???? Another worker came and asked me if I needed any help and I told her I needed a photo printed and she told me the same thing with the addition of the person who left had to go get boxes for Amazon since they ran out of boxes for Amazon So the ONLY person working here out of all the staff who knows how to print photos on the photo machines behind the counter… y’all sent HIM to pick up Amazon boxes resulting in every customer to be turned away who needed photos OR Amazon returns done. And there were several of them while I waited… who were visibly upset. Staples this isn’t how you run a business. One person leaving shuts down your Copy&Print Center for over an hour. Because he’s the only one that could print photos behind the counter on glossy paper and he had to go to Lowe’s to get boxes for Amazon returns. This is completely ridiculous and deserves review and a regional manager needs to pay this store a visit.
- KHKeysha HenryOct 10, 20251.0One person to process returns is absolutely ridiculous!
- RHRoderico HatcherSep 22, 20251.0Can’t remember the last time I’ve been to a Staples just 1 cashier and 13 people later I’m still in line waiting as I type.
- DNDaniel NewkirkSep 8, 20251.0Endless wait at the printer counter while one employee attempts to tackle an Endless line of Amazon returns
- MSMAJOR SOUNDSep 5, 20255.0I just had an amazing experience with one of the managers Mason. I came into the store today looking for some boxes for things I needed to ship off. None of the boxes in the store would complement the things that I needed. But I did notice at the top shelves were boxes of inventory that would accommodate the things I needed. I found Mason working on another isle and I asked him would it be possible If I could get those boxes that had the inventory in them. He swiftly jumped into action, grab a rolling ladder and he emptied three boxes of inventory properly on the shelves in the places they were Supposed to go so that I could get the boxes that I needed. Mason went above and Beyond to accommodate my needs. This business is grateful to have a hard-working selfless Manager and leader like Mason That is willing to go above and beyond To accommodate customers at any given time of the day. Amazing job Mason.
Frequently Asked Questions About Staples
What are the main services offered by Staples in Augusta, GA?
Staples in Augusta offers printing, shipping, technology, travel, and recycling services, along with design services, direct mail, passport photos, and Amazon returns.
What are the Staples store hours in Augusta, GA?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at Staples in Augusta?
Products include computers, printers, laptops, desktops, office supplies like paper and pens, office furniture, cleaning supplies, and technology accessories from popular brands like Apple, Dell, HP, and Canon.
Does Staples in Augusta provide pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Staples in Augusta?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are recycling services available at Staples in Augusta?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What nearby places might be useful for customers visiting Staples in Augusta?
Nearby places include Augusta Paralegal for legal services, True Hurst Taxes & More for financial services, and JDP Mobile Notary LLC for notary services, all of which can complement your visit to Staples.
Are there nearby dining options close to Staples in Augusta?
Yes, customers can visit Panera Bread, Genghis Grill, or Hello Poke (Augusta) for meals before or after shopping at Staples.
Can customers access professional and event services near Staples?
Nearby services include Growth Catalyst Crew for marketing consulting, Napoleon Johnson Photography for event photography, and Bouncy Hous-e Adventures LLC for party supplies and event planning.
How can nearby legal and real estate services assist Staples customers?
Customers can visit Augusta Paralegal for legal assistance, Royalty Tax Services for trusts and notary services, and Aug Capital Inventure for real estate and home improvement needs near Staples.