FedEx Office in Augusta, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.
Efficiency
Customers frequently mention long wait times and disorganization, leading to frustration during their visits.
Staff Knowledge
While some employees are noted for their helpfulness and expertise, others are criticized for lack of assistance and knowledge.
Service Quality
There are complaints about inconsistent service quality, including issues with printing and shipping processes.
Overall Experience
Many customers express dissatisfaction with their experiences, citing poor service and unprofessionalism, while a few highlight positive interactions.
KL
Ken Lawson
5 days ago
3.0
Expensive.
ZA
Zynisha Allen
Nov 14, 2025
1.0
Shipped to wrong because their always rushing!!! Also the number they have online doesn’t work!!!!!!
TR
Tif R.
Oct 19, 2025
5.0
Fast and friendly
AD
Andrea Dublin
Oct 15, 2025
5.0
I went in this place clueless and so upset! I could not find my shipping label to ship an item to my customer and Kanisha at this location was so professional and she found the problem and fixed it and it only cost me $0.50. Thank you so much for your kindness and professionalism. Kanisha for President 🇺🇸😂❤️
HG
Heather G
Sep 18, 2025
1.0
DO NOT bring your urgent print items here. There's nothing easy about the Print and Go. The reps are not helpful. They literally walk away when you ask questions. Quick short answer and walks away without explaining everything. Rented a computer unnecessarily. Same with gentlemen beside me.
I call on the phone and they say you have to wait for the code. We get the code and the code says invalid. No mention of the code takes 15min to work. There need to be instructions for this either online or in person. Called and she just places me on hokd withoht saying to hold. If you don't want to explain how it works...put a sign up..we were very nice about the situation.
BAD CUSTOMER SERVICE FROM BOTH STORE CLERKS
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Augusta offer?
They offer printing and shipping services including FedEx shipping, copying, digital printing, direct mail, signs, graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located?
262 Robert C Daniel Jr Pkwy, Augusta, GA 30909, United States.
What are the FedEx Office Print & Ship Center's hours of operation?
Monday to Friday: 8:00 AM - 8:00 PM; Saturday: 9:00 AM - 6:00 PM; Sunday: 12:00 PM - 6:00 PM.
Can I pick up my printed orders in store at FedEx Office in Augusta?
Yes, they offer in-store pickup for your printed orders.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any deals or coupons available for FedEx Office customers?
Yes, there are coupons, offers, and deals available which can be found at https://www.office.fedex.com/default/coupon-deals.
How can I ship packages at FedEx Office in Augusta?
You can use their FedEx shipping services, including package pick-ups, and shipping expertise anytime during business hours.
Is there a place nearby FedEx Office in Augusta where I can get a smoothie or meal?
Yes, Tropical Smoothie Cafe nearby offers smoothies and American-style food, convenient for a meal before or after your FedEx visit.
Are there other nearby businesses that offer related graphic or sign services near FedEx Office?
Yes, Keen Signs & Graphics is nearby and offers graphic design services that may complement your printing and signage needs.
Is there a nearby location for expedited passport and visa services near FedEx Office?
Yes, RushMyPassport in FedEx Office nearby provides passport and visa services, making it convenient to handle travel documents along with printing and shipping.