The UPS Store

Reviews

• JL

  Joshua Ludlam

  Feb 19, 2026
  1.0
  The amount of one stars should tell you something. I had to return a package and got a return label to print except I don’t have a printer. Was told at the location that I had to pay $3.59 to print out my label and that there was “no way” they could print it out without me paying that fee. Go to another location. They had about 8 employees roaming around the place doing nothing and then wonder why they get so many 1 star ratings. Edit: and then they reply is to try to gaslight me that I got “expert labor” and premium quality supplies for a piece of paper that will be come a label. No thanks. I don’t deal with businesses that “empathize” and gaslight without changing behavior. See ya
• AH

  Adam Harris

  Jan 15, 2026
  5.0
  Great service! A++
• WW

  Wendy

  Jan 7, 2026
  3.0
  This is a no-frills location. If you’re mailing something, expect the bare minimum interaction. They charge to print shipping labels, but the cost ($3 plus tax per page) isn’t clearly mentioned until after the service is provided. Their notary service fee is higher than at other locations. While I understand charging for labor and materials, the associates here simply do their job and nothing beyond that.
• CJ

  Christopher Johns

  Dec 12, 2025
  1.0
  Watch out for greedy extra fees added by this franchise owner. Other UPS stores are better service and cheaper pricing.
• KL

  Kevin Lennon

  Dec 11, 2025
  2.0
  RIP OFF!! I just went to use this location’s notary services and they charged me $20 for a one page notary service. I thought this was odd because I have used this service at plenty other UPS store locations before and it was only $2. I thought maybe UPS just changed their rates so I paid it. When I left, I called the Brookhaven location 2.5 miles away and they confirmed they only charge $2. Apparently the franchise owner of this location is only interested in ripping off their customers with extra nonsense fees. Hopefully they are at least passing this charge along to the person providing the notary services. Even a quick Google search suggests this fee should only be $2 at UPS locations: “In Georgia, the cost for a notarization at a UPS Store is typically the state-mandated fee of $2 per notarial act, though some individual stores may charge a higher service fee for their time and convenience.”

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