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Brand Certified

United States Postal Service

1.6
(272 reviews)

Business Details

2385 Godby Rd, Atlanta, GA
30349, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2385 Godby Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2385 Godby Rd, Atlanta, GA
30349, United States

Hours

Reviews

1.6
272 reviews
5 stars
28
4 stars
9
3 stars
12
2 stars
7
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected and ignored.

Long Wait Times

Many customers reported excessively long wait times, often due to understaffing, with lines frequently extending out the door.

Delivery Issues

Several customers experienced problems with mail and package delivery, including misdelivery, lost packages, and unresponsive service regarding delivery inquiries.

Inconsistent Hours

Customers noted that the post office often closed early or opened late, leading to frustration and inconvenience.

Mixed Staff Experiences

While some staff members received praise for their helpfulness, others were criticized for their lack of professionalism and poor customer interaction.
  • RW
    Russell W
    Feb 20, 2026
    1.0
    As a federally run business not being open on time is extremely unprofessional and this location is nothing but that. If you have time constraints for what you have to do, DO NOT COME HERE. I honestly don’t even know why this facility is still open. It’s probably the worst post office in the entire state.
  • MS
    Malaika Smith
    Feb 19, 2026
    1.0
    Miss Johnson, at the front window, is unprofessional and she tells lies. I was informed, by Ms. Johnson, that I was doing the right thing by requesting my mail be held at the post office. I went to retrieve my mail a few days after and Ms. Johnson then tells me that my mail is not there and also she said that I didn’t qualify for mail hold because that was a service provided for people going out of town… Lies!!
  • RB
    Robert Brown
    Jan 27, 2026
    1.0
    I went to pick up my package including my tracking number and was lieing about being on a mail carrier truck and didn't get delivered until today, the weather advisory wasn't good and I don't feel comfortable dealing such behavior such not be dealt with for another person who has a package and can't pick it up because of a individual that is not doing there job correctly
  • AD
    Alex Dias
    Dec 16, 2025
    1.0
    No kiosk
  • GA
    Genevieve Andre
    Nov 19, 2025
    5.0
    First time going to this location and the ladies was wonderful. Great customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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