United States Postal Service

1.6
268 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2385 Godby Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2385 Godby Rd, Atlanta, GA
30349, United States

Hours

Reviews

1.6
268 reviews
5 stars
28
4 stars
9
3 stars
12
2 stars
7
1 star
212

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of assistance and respect.

Long Wait Times

Customers consistently reported excessively long wait times, often exceeding 30 minutes, due to understaffing and inefficient service.

Package Issues

There were multiple complaints about lost or stolen packages, with customers expressing distrust in the delivery process and the handling of their mail.

Inconsistent Hours

Several reviews noted that the post office frequently closed early or opened late, leading to customer dissatisfaction.

Mixed Experiences

While many customers had negative experiences, a few praised specific employees for their helpfulness and professionalism, indicating some inconsistency in service quality.
  • GA
    Genevieve Andre
    5 days ago
    5.0
    First time going to this location and the ladies was wonderful. Great customer service
  • KB
    Khalil Bryant
    Nov 13, 2025
    1.0
    Doesn’t even answer the phone. Been 5 weeks and no follow up about mail key. Finally filed a complaint.
  • FR
    freddie Robinson
    Oct 24, 2025
    1.0
    Just terrible.,.., counter staff rude, arrogant, totally disrespectful
  • TT
    Tarnisha Thomas
    Oct 17, 2025
    1.0
    Everytime I come to this location even with a simple question there’s an Employee whom works there who work front desk and always have her hair in a ponytail has a non patient attitude, she never wants to help and she always cuts you off with an very arrogant attitude there was another young lady in front of me says she was very short patient with her as well and she didn’t assist her properly homely a supervisor see this review and addressed the worker attitude once I decide to ask to speak to a supervisor her whole attitude in her demeanor changed. When one gives unpleasant attitude it tends to rub off on the customer.
  • HP
    Higher Power
    Oct 6, 2025
    1.0
    The mail man who delivers mail to The commons on Camp Creek Pkwy did not deliver my package. The message stated deliver to in or around mail box. Living in a comlex the pkg cannot be left around my mailbox definitely was not in my mailbox put service order in have not heard anything back at all smh....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.