United States Postal Service

1.6
269 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2385 Godby Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2385 Godby Rd, Atlanta, GA
30349, United States

Hours

Reviews

1.6
269 reviews
5 stars
28
4 stars
9
3 stars
12
2 stars
7
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Long Wait Times

Frequent complaints about long lines and understaffing, with customers waiting over an hour to be served.

Package Issues

Numerous reviews mentioned lost or misdelivered packages, raising concerns about theft and reliability.

Inconsistent Hours

Customers noted that the post office often closes early or does not open on time, causing frustration.

Positive Staff Experiences

Some customers highlighted individual staff members who provided excellent service, contrasting with the overall negative feedback.
  • AD
    Alex Dias
    Dec 16, 2025
    1.0
    No kiosk
  • GA
    Genevieve Andre
    Nov 19, 2025
    5.0
    First time going to this location and the ladies was wonderful. Great customer service
  • KB
    Khalil Bryant
    Nov 13, 2025
    1.0
    Doesn’t even answer the phone. Been 5 weeks and no follow up about mail key. Finally filed a complaint.
  • FR
    freddie Robinson
    Oct 24, 2025
    1.0
    Just terrible.,.., counter staff rude, arrogant, totally disrespectful
  • TT
    Tarnisha Thomas
    Oct 17, 2025
    1.0
    Everytime I come to this location even with a simple question there’s an Employee whom works there who work front desk and always have her hair in a ponytail has a non patient attitude, she never wants to help and she always cuts you off with an very arrogant attitude there was another young lady in front of me says she was very short patient with her as well and she didn’t assist her properly homely a supervisor see this review and addressed the worker attitude once I decide to ask to speak to a supervisor her whole attitude in her demeanor changed. When one gives unpleasant attitude it tends to rub off on the customer.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.