Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 230 Hammond Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
226 reviews
5 stars
46
4 stars
8
3 stars
10
2 stars
6
1 star
156
What are people saying?
AI-generated from recent customer reviews
Inconsistent Hours
Customers frequently reported that the post office closes early or is not open during posted hours, leading to frustration and inconvenience.
Staffing Issues
The location is often understaffed, with many reviews mentioning long wait times due to only one clerk being available during busy hours.
Customer Service
There are numerous complaints about rude and unprofessional behavior from staff, with some customers feeling belittled or ignored.
Cleanliness and Maintenance
The post office has been described as dirty and poorly maintained, with broken equipment and unsanitary conditions noted by several customers.
Mixed Experiences
While many reviews highlight negative experiences, a few customers praised specific employees for their helpfulness and efficiency.
- EBEmme Benoit4 days ago1.0Horrible HORRIBLE place. They need all new staffing. They close before they’re supposed to inconveniencing people trying to do returns. IF I COULD DO ZERO STARS I WOULD.
- RLRina LoubatonJan 3, 20261.0The lady working closed about 5 minutes early and refused to let me purchase tape as “I already locked up” All I needed was tape as both my packages were drop offs and I even explained this was the second post office I stopped by and she still refused to let me buy tape when they were still open. She also took a 1.5 hour lunch break at 2pm? I only go here when my post office is closed but this was such a bad experience :(
- AAAmina AAJan 3, 20261.0On January 3rd, 2026 at approximately 11:00 AM, I had an interaction with a clerk at the Sandy Springs USPS location that was extremely unprofessional. The employee was dismissive, showed no empathy, and offered no support while assisting me. The attitude communicated that she was not prepared or willing to do her job at that time. I want to be clear that this feedback is not about race. I am Black, and this complaint is strictly about conduct and customer service. This employee’s behavior does not reflect acceptable customer service standards, and it should be addressed.
- JCjustina ChiJan 2, 20265.0Yes, this is like a community post office so yes, it may be slow. It may be small but one thing I would tell you they give the best customer service his hands down all the time. Let me tell you I lived on the southside and I lived on the northside and I would wait Until I’m on the north side and go to only this post office to work with only these people because they are the best they give the best customer service so between this one and the one at the airport all the other post office is a no this one is the best and the next is the one at the airport and that’s ItSorry I’ve been almost every post office that you could think of in Atlanta and only those two are the best so if you gotta wait, you’re just gonna have to wait sorry.
- ERErin RobyDec 12, 20251.0place has been closed around 2 hours early most times I’ve gone. at least adjust your hours on the door if you leave at 4 instead of 6… also the mail chute doesn’t work, so if you come late with anything bigger than a letter you’re out of luck.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 230 Hammond Dr?
The Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday 9:00 AM - 6:00 PM, Saturday 9:00 AM - 5:00 PM, closed on Sundays.
Can I rent a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person, with pricing varying by location.
Is the lobby PO Box area accessible after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this location for specific hours.
Are there food options near the Post Office?
Yes, nearby you can find Marco's Pizza, Jersey Mike's Subs, J. Christopher's American Restaurant, and Rreal Tacos, great for meals before or after your visit.
Where can I find printing or packaging services near the Post Office?
The UPS Store 4197 nearby offers printing, packing supplies, and freight services to complement your shipping needs.
Are there any fitness or wellness centers close to the Post Office?
Bounce Houz gym and Health Springs Chiropractic are close by for fitness and holistic health services.
What nearby services can help with document shredding or security?
Shred Nations provides professional shredding services nearby, and Best Pro Locksmith LLC offers locksmith and home security services.