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Brand Certified

United States Postal Service

1.6
(133 reviews)

Business Details

1590 Jonesboro Rd SE, Atlanta, GA
30315, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1590 Jonesboro Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1590 Jonesboro Rd SE, Atlanta, GA
30315, United States

Hours

Reviews

1.6
133 reviews
5 stars
14
4 stars
4
3 stars
4
2 stars
7
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff described as rude, unhelpful, and unprofessional.

Operational Issues

Customers frequently reported inconsistent operating hours, including unexpected closures and long lunch breaks, leading to frustration.

Package Handling

There were multiple complaints about packages being lost, misdelivered, or not delivered at all, contributing to a lack of trust in the service.

Communication Problems

Customers expressed dissatisfaction with the lack of communication, both in terms of reaching the post office by phone and receiving updates about their packages.
  • MG
    Marcia Gooden
    Feb 20, 2026
    1.0
    After my experiences at this location. I understand why the glass is shattered. I actually sympathize with the individual.
  • LC
    Leila Choucair
    Feb 12, 2026
    1.0
    I sadly have to add to the chorus of 1 star reviews for this location due to lack of operating hour availability. Employees deserve a lunch break but it’s 2026 and that lunch time should be standardized and posted for Google business profiles and on the USPS store locator so other folks don’t waste their own lunch breaks driving to a closed location. Today I encountered this posted signage. A 2.5 hour lunch break is also unheard of in my opinion. I have wasted so much time driving to this location only to find it closed at various hours and days of the week. Leaving a review here seems pointless since I’m not sure if anyone cares to fix this operational and service nightmare for the people who should be able to rely on this location to offer the services their community needs. If pharmacies can clearly communicate the hours when they aren’t staffed for lunch, the USPS should be able to figure out how to do the same. It’s a disappointment!
  • DT
    Dareicia Thomas
    Jan 29, 2026
    1.0
    Worst post office in history. Commmunication is non existent here and you have to escalate matters in order to get assistance. Shut it down.
  • KK
    Keep
    Jan 15, 2026
    1.0
    Custom service is a joke
  • SK
    Shakhan King
    Dec 16, 2025
    1.0
    Disgusting and unprofessional attitude. 12/16/25, 10:17am

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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