Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1590 Jonesboro Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
133 reviews
5 stars
14
4 stars
4
3 stars
4
2 stars
7
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff described as rude, unhelpful, and unprofessional.
Operational Issues
Customers frequently reported inconsistent operating hours, including unexpected closures and long lunch breaks, leading to frustration.
Package Handling
There were multiple complaints about packages being lost, misdelivered, or not delivered at all, contributing to a lack of trust in the service.
Communication Problems
Customers expressed dissatisfaction with the lack of communication, both in terms of reaching the post office by phone and receiving updates about their packages.
MG
Marcia Gooden
Feb 20, 2026
1.0
After my experiences at this location. I understand why the glass is shattered. I actually sympathize with the individual.
LC
Leila Choucair
Feb 12, 2026
1.0
I sadly have to add to the chorus of 1 star reviews for this location due to lack of operating hour availability. Employees deserve a lunch break but it’s 2026 and that lunch time should be standardized and posted for Google business profiles and on the USPS store locator so other folks don’t waste their own lunch breaks driving to a closed location. Today I encountered this posted signage. A 2.5 hour lunch break is also unheard of in my opinion. I have wasted so much time driving to this location only to find it closed at various hours and days of the week. Leaving a review here seems pointless since I’m not sure if anyone cares to fix this operational and service nightmare for the people who should be able to rely on this location to offer the services their community needs. If pharmacies can clearly communicate the hours when they aren’t staffed for lunch, the USPS should be able to figure out how to do the same. It’s a disappointment!
DT
Dareicia Thomas
Jan 29, 2026
1.0
Worst post office in history. Commmunication is non existent here and you have to escalate matters in order to get assistance. Shut it down.
KK
Keep
Jan 15, 2026
1.0
Custom service is a joke
SK
Shakhan King
Dec 16, 2025
1.0
Disgusting and unprofessional attitude.
12/16/25, 10:17am
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1590 Jonesboro Rd SE?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most also take passport photos. You need to complete and print the passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment via the online scheduler for passport services. Limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I get a passport photo taken at this Post Office?
Yes, you can have your passport photo taken here but you need to make an appointment using the online scheduler. The current fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online by searching availability and then complete your setup in person at the location with two valid forms of ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check with this Post Office for specific times.
What nearby places can I visit before or after visiting the Post Office?
Nearby, you can visit Lakewood Grocery for convenience shopping, Naptown Clubhouse for nightlife, or Six Brothers Loaded Kitchen for soul food dining, all within easy reach.
Are there nearby transportation or vehicle rental services to assist in reaching this Post Office?
Yes, there are U-Haul Neighborhood Dealers nearby that offer truck rentals to help with transporting packages or moving needs.
Where can I find automotive or vehicle services near the Post Office?
Metamorphosis Detail & Custom offers auto repair and customization services nearby, and Amoco provides a gas station and automotive services close to the Post Office location.
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