United States Postal Service

1.9
124 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1926 Hosea L Williams Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1926 Hosea L Williams Dr NE, Atlanta, GA
30317, United States

Hours

Reviews

1.9
124 reviews
5 stars
18
4 stars
7
3 stars
4
2 stars
8
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported that the post office is often closed during business hours, leading to frustration and inconvenience.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.

Delivery Problems

Numerous complaints were made regarding lost or misdelivered packages, with some customers experiencing significant delays.

Facility Conditions

The post office was described as messy and poorly maintained, contributing to a negative customer experience.

Inconsistent Hours

Customers expressed dissatisfaction with the lack of clear communication about operating hours, especially regarding frequent and extended lunch breaks.
  • RM
    Ro Minter
    3 days ago
    1.0
    My experience was not good the white gentleman was rude and gave me false info. I went to a different location and had no issue. Very disappointed at this location.
  • BC
    bobbi chambers
    Oct 29, 2025
    1.0
    On a wednesday, the post office is still not open at nine twenty four after several people over twenty have pulled up.Why i've been sitting here waiting?It's still not open.Looks like no one is in the inside.This is absolutely crazy government.Please help
  • ZZ
    Zi
    Sep 30, 2025
    4.0
    This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.
  • CM
    chris moore
    Aug 12, 2025
    1.0
    The mail lady for my house is trash. She won't bring the packages to the door. One time she left a note in the box saying Noone was home. but I was at my had it open looking at the mail boxes.
  • TH
    T H
    Sep 3, 2022
    1.0
    As stated before by others, someone at this Post Office is either stealing packages or trying to steal packages. I was scheduled to get 3 packages from the same vender and same order, yet I only received one! The one I received was from a private delivery company. The delivery driver at USPS scanned the package and claimed it was delivered, only 10 minutes from delivering the first package, yet I only received one. The 3rd package was scheduled to be delivered today, but the delivery driver claims they couldn’t get access to the mail box which is an out right lie! I was home each day of the expected deliveries. The government really need to do an audit of all the complaints for USPS in the Atlanta area and start firing people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.