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Brand Certified

United States Postal Service

1.9
(127 reviews)

Business Details

1926 Hosea L Williams Dr NE, Atlanta, GA
30317, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1926 Hosea L Williams Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1926 Hosea L Williams Dr NE, Atlanta, GA
30317, United States

Hours

Reviews

1.9
127 reviews
5 stars
18
4 stars
7
3 stars
5
2 stars
8
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Operational Issues

Frequent complaints about the post office being closed during business hours, inconsistent hours, and staff taking extended breaks.

Delivery Problems

Numerous reviews highlighted issues with mail delivery, including lost packages, misdelivered mail, and delays.

Facility Condition

The location was described as messy and poorly maintained, contributing to a negative customer experience.

Positive Staff Experiences

Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AA
    adam
    Jan 9, 2026
    1.0
    Hostile unaccountable bad attitude. They can’t deliver on time not staff offices. Every counter person I’ve encountered has been a jerk. Useless.
  • PB
    Piper Brady
    Jan 6, 2026
    1.0
    This location does NOT provide money orders despite the fact that the USPS website states that money orders are available at ALL post offices. This was a huge problem when I needed a money order for my passport application. I had to make a new appointment, go get a money order elsewhere, and come back. Unfortunately, despite the fact that I had an appointment, the passport desk worker decided to turn me away and close early. There's no excuse for a government service to be run so poorly. Very frustrating experience.
  • TG
    Tanya Gipson
    Dec 11, 2025
    3.0
    No stamps.
  • RM
    Ro Minter
    Nov 21, 2025
    1.0
    My experience was not good the white gentleman was rude and gave me false info. I went to a different location and had no issue. Very disappointed at this location.
  • BC
    bobbi chambers
    Oct 29, 2025
    1.0
    On a wednesday, the post office is still not open at nine twenty four after several people over twenty have pulled up.Why i've been sitting here waiting?It's still not open.Looks like no one is in the inside.This is absolutely crazy government.Please help

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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