Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1926 Hosea L Williams Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported that the post office is often closed during business hours, leading to frustration and inconvenience.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Delivery Problems
Numerous complaints were made regarding lost or misdelivered packages, with some customers experiencing significant delays.
Facility Conditions
The post office was described as messy and poorly maintained, contributing to a negative customer experience.
Inconsistent Hours
Customers expressed dissatisfaction with the lack of clear communication about operating hours, especially regarding frequent and extended lunch breaks.
RM
Ro Minter
3 days ago
1.0
My experience was not good the white gentleman was rude and gave me false info. I went to a different location and had no issue. Very disappointed at this location.
BC
bobbi chambers
Oct 29, 2025
1.0
On a wednesday, the post office is still not open at nine twenty four after several people over twenty have pulled up.Why i've been sitting here waiting?It's still not open.Looks like no one is in the inside.This is absolutely crazy government.Please help
ZZ
Zi
Sep 30, 2025
4.0
This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.
CM
chris moore
Aug 12, 2025
1.0
The mail lady for my house is trash. She won't bring the packages to the door. One time she left a note in the box saying Noone was home. but I was at my had it open looking at the mail boxes.
TH
T H
Sep 3, 2022
1.0
As stated before by others, someone at this Post Office is either stealing packages or trying to steal packages. I was scheduled to get 3 packages from the same vender and same order, yet I only received one! The one I received was from a private delivery company. The delivery driver at USPS scanned the package and claimed it was delivered, only 10 minutes from delivering the first package, yet I only received one. The 3rd package was scheduled to be delivered today, but the delivery driver claims they couldn’t get access to the mail box which is an out right lie! I was home each day of the expected deliveries. The government really need to do an audit of all the complaints for USPS in the Atlanta area and start firing people.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
The United States Postal Service is located at 1926 Hosea L Williams Dr NE, Atlanta, GA 30317.
What are the operating hours of this Post Office?
This Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, but limited walk-in hours are available at select locations.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at this Post Office.
What other services does this Post Office provide?
Besides mailing and shipping, this location offers money orders, gift cards, PO Boxes, passport services, and packaging supplies.
Are there any nearby places worth visiting before or after my Post Office visit?
Yes, you can visit Terminus City - Gifts That Rock for boutique shopping or Empire Arts Gallery to enjoy art and gifts nearby.
Can I find convenient spots like ATMs near the Post Office?
Yes, Bitcoin Depot - Bitcoin ATM and LibertyX Bitcoin ATM are nearby for your quick access to ATM services.
Are there local dining options close to the Post Office?
Yes, Elmyriachi is a nearby Tex-Mex and Mexican restaurant where you can enjoy a meal before or after your postal visit.
How can the nearby businesses help with my visit to the Post Office?
Nearby real estate agencies like M2REST or SL Lending could assist if you're moving and need postal services; boutiques and gift shops nearby offer convenient shopping options.