United States Postal Service

2.0
159 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1984 Howell Mill Rd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1984 Howell Mill Rd NW, Atlanta, GA
30327, United States

Hours

Reviews

2.0
159 reviews
5 stars
28
4 stars
10
3 stars
3
2 stars
4
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several mentioning long wait times and unhelpful attitudes.

Staffing Issues

Frequent comments about being understaffed, leading to long lines and slow service, particularly during peak hours.

Operational Hours

Numerous complaints about inconsistent hours, including unexpected closures and incorrect posted hours.

Lost Packages

Several reviews highlighted issues with lost or misdelivered packages, contributing to customer frustration.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members.
  • SL
    Sadie Li
    3 days ago
    5.0
    Nice staff
  • HG
    Hanan Gh
    Nov 13, 2025
    1.0
    Worse custmer serives always
  • LT
    Lisa Tirimacco
    Sep 30, 2025
    5.0
    Great experience. The guy who helped me was patient and kind.
  • MS
    Magnus Siwy
    Sep 15, 2025
    1.0
    Always understaffed, long lines. Mailed my nephew a birthday card and the money was taken out of it.
  • SK
    S K
    Sep 4, 2025
    5.0
    나쁜 리뷰가 많아 걱정했지만 아무 문제 없이 오전9시25분 경에 우편을 접수할 수 있었다. 접수원은 1-2명 정도이다.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.