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United States Postal Service

2.0
(161 reviews)

Business Details

1984 Howell Mill Rd NW, Atlanta, GA
30327, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1984 Howell Mill Rd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1984 Howell Mill Rd NW, Atlanta, GA
30327, United States

Hours

Reviews

2.0
161 reviews
5 stars
30
4 stars
10
3 stars
4
2 stars
4
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and slow.

Staffing Issues

Many customers reported chronic understaffing, leading to long wait times and inadequate service during busy hours.

Operational Hours

Customers expressed frustration over inconsistent operational hours, including unexpected closures and inadequate lunch break management.

Cleanliness and Environment

The facility was noted to be in poor condition, with reports of unsanitary conditions and a generally unwelcoming atmosphere.
  • PP
    Prissy
    Feb 23, 2026
    5.0
    Chris helped me a lot this morning with my certified letters. He was the only person working, and he do a great job! Thank you for your patience.
  • JB
    Jacob Burton
    Feb 21, 2026
    1.0
    Post office is closed at random times of day for long periods. closed on 2-23-26 2-4:30pm closed on 2-24-26 1-4pm Has been this way for over a year. Drop boxes are often full so mail can not be left. As a small business I rely on USPS to be open when it states it will be open.
  • HJ
    HA JR
    Jan 15, 2026
    3.0
    Theres a homeless guy that spends the night inside and each time i go at night to use the kiosk, the place smells horrible🥺. Other than that i dont have an issue with the place.
  • SL
    Sadie Li
    Nov 21, 2025
    5.0
    Nice staff
  • HG
    Hanan Gh
    Nov 13, 2025
    1.0
    Worse custmer serives always

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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