United States Postal Service

2.1
212 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1273 Metropolitan Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1273 Metropolitan Ave SE, Atlanta, GA
30316, United States

Hours

Reviews

2.1
212 reviews
5 stars
42
4 stars
14
3 stars
5
2 stars
8
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Availability

The post office frequently closes unexpectedly during business hours, leading to customer frustration.

Staff Attitude

Many customers reported rude and unhelpful staff, contributing to a negative experience.

Long Wait Times

Customers consistently experienced long lines and slow service, often due to understaffing.

Package Issues

There are numerous complaints about lost or misdelivered packages, raising concerns about reliability.

Inconsistent Operations

The office often has issues with being open during posted hours and lacks basic supplies like stamps.
  • EM
    Erika Munoz
    3 days ago
    1.0
    This is USPS. They THROW packages at your door. Everything inside was damaged from how hard he threw it against my brick wall. Everything caught on video. Don’t use them. How lazy and shameful.
  • JP
    Justin Pedrazzi
    Nov 15, 2025
    1.0
    Employees are very unprofessional at this location. This branch also frequently does not open on time. Skip this location even if you have to drive 10-15 min further, you will save time overall.
  • PP
    Peridots29
    Nov 1, 2025
    1.0
    Not open on a Saturday at 9:59 AM.
  • DJ
    Daniel Jarvis
    Oct 4, 2025
    1.0
    System is down “until further notice.” It’s been closed for over a week.
  • CF
    Collin F.
    Sep 30, 2025
    1.0
    Showed up at 9:15am. All lights are on and door is locked - nobody to be found. Lots of people waiting out front

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.