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Brand Certified

United States Postal Service

2.1
(231 reviews)

Business Details

1273 Metropolitan Ave SE, Atlanta, GA
30316, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1273 Metropolitan Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1273 Metropolitan Ave SE, Atlanta, GA
30316, United States

Hours

Reviews

2.1
231 reviews
5 stars
46
4 stars
15
3 stars
5
2 stars
8
1 star
157

What are people saying?

AI-generated from recent customer reviews

Inconsistent Hours

Customers frequently reported that the post office is closed during posted hours, often for lunch without notice, leading to significant frustration.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Package Issues

Numerous complaints about lost or misdelivered packages were noted, with some customers alleging theft by employees.

Long Wait Times

Customers consistently experienced long lines and slow service, often exacerbated by understaffing.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific staff members, indicating that service can vary.
  • NB
    Nae Burgess
    5 days ago
    1.0
    Caught an Uber to mail something important. Got here at 11:47 am and they are closed before 1pm which is the time they are supposed to close. So unprofessional and inconveniencing. I’m pissed!
  • RB
    Reid Baker
    5 days ago
    1.0
    Hour and 15 minutes after the post office is supposed to be open the doors are locked and no one is there.
  • MM
    Michael
    Feb 20, 2026
    1.0
    I moved to EAV six months ago, and have attempted to go to this USPS three separate times, and each time they've either been closed or today, at 3:18 PM, they were "out to lunch" and the sign said not back until 4pm?? If this was a non-government building it would've gone bankrupt a decade ago
  • TP
    The Viewing Pleasure
    Feb 15, 2026
    1.0
    Scheduled a package pick up and they never came to get it. I had to go in myself & the package drop off machine was broken. Terrible location
  • JT
    J T
    Feb 13, 2026
    1.0
    This USPS location closes frequently for lunch. The closing times are inconsistent, and they don't even bother posting a note on the door anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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