United States Postal Service

1.5
223 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3495 Buckhead Loop NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3495 Buckhead Loop NE, Atlanta, GA
30326, United States

Hours

Reviews

1.5
223 reviews
5 stars
23
4 stars
0
3 stars
3
2 stars
4
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Availability

Customers frequently reported that the post office is often closed during posted hours, leading to frustration and wasted trips.

Customer Service

Many reviews highlighted poor customer service, with specific employees being described as rude and unhelpful.

Staffing Issues

There are complaints about insufficient staffing, leading to long wait times and inconsistent service.

Operational Hours

The location has inconsistent operating hours, with many customers noting that it does not open or close as scheduled.

Positive Experiences

Some customers did report positive interactions with specific staff members, indicating that there are instances of good service.
  • JC
    Jordan Carpenter
    Oct 14, 2025
    5.0
    I’m not sure about the hate this location gets. The desk ladies are always sweet to me here. The hours do differ from other locations, but they are usually very swift and personable.
  • JM
    Just Me
    Oct 10, 2025
    5.0
    Convenient location offering fast and efficient service. Jametrius is always personable and informed. Congratulations on the bundle of joy 🎊
  • JK
    Jana Kincaid
    Sep 22, 2025
    1.0
    Got there at 4:57 they close at 5 I get it you’re ready to leave unfortunately I also get off work at a certain time that doesn’t allow me to arrive any sooner. Lady was so rude: people that work for the government think they can act however they want. No customer service.
  • AC
    Ansley Chenault
    Sep 10, 2025
    1.0
    Refused service to me at 12:58 because they take a lunch break from 1:00-2:00 pm. I was the only person in the store and the employee wouldn’t help me. Her job could have been completed by a robot but they do not have a self service kiosk here.
  • TM
    Timothy Myers
    Aug 26, 2025
    1.0
    Standing here at 9:02 AM and the doors are still locked; sign on the door says PO Boxes can be accessed 8 AM to 6 PM, Monday-Friday, but no one can access their boxes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.