United States Postal Service

1.5
226 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3495 Buckhead Loop NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3495 Buckhead Loop NE, Atlanta, GA
30326, United States

Hours

Reviews

1.5
226 reviews
5 stars
23
4 stars
0
3 stars
4
2 stars
4
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Availability

Customers frequently reported that the post office is often closed during posted hours, leading to frustration and wasted trips.

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Staffing Issues

There are complaints about inadequate staffing, with employees taking long breaks and not being present during business hours.

Inconsistent Hours

The operating hours are inconsistent, with many customers noting that the post office does not open or close as scheduled.
  • RC
    R C
    5 days ago
    3.0
    Closed from 1-3pm as of 1.5.2026 ( You are better off visiting the USPS location on Pharr Road)
  • MM
    Ms. Kay Wolfe, MSc.
    Dec 31, 2025
    1.0
    Part time hours
  • KT
    Kapri T.
    Dec 13, 2025
    1.0
    Priority Mail is a joke not worth the extra cost. I will never use the US mail service again for anything other than regular mail. It has taken a "Priority Mail" 2 pound box going to Alabama 9 days and counting to make it from Atlanta Georgia to Atmore Alabama. Y'all do the math, there is nothing "Priority" about that service. My money would have been better spent on shipping cost with UPS or FedEx forget about USPS and they wonder why they aren't making money - it's because their service sucks!!!!
  • JC
    Jordan Carpenter
    Oct 14, 2025
    5.0
    I’m not sure about the hate this location gets. The desk ladies are always sweet to me here. The hours do differ from other locations, but they are usually very swift and personable.
  • JM
    Just Me
    Oct 10, 2025
    5.0
    Convenient location offering fast and efficient service. Jametrius is always personable and informed. Congratulations on the bundle of joy 🎊

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.