Brand Certified
United States Postal Service
1.5(228 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3495 Buckhead Loop NE, Atlanta, GA
30326, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3495 Buckhead Loop NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.5
228 reviews
5 stars
23
4 stars0
3 stars
4
2 stars
4
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive attitudes from staff, particularly from an employee named Lolita, leading to a negative customer experience.
Operational Hours
Customers frequently reported that the post office was closed during posted hours, including arbitrary closures and extended lunch breaks, causing significant frustration.
Inconsistency
There were multiple complaints about the inconsistency of service, with many customers finding the location closed or unstaffed despite being within business hours.
Staff Attitude
Several reviews mentioned the unprofessional behavior of staff, including condescending remarks and lack of assistance, contributing to a poor overall impression of the service.
- BPBarbara PinaFeb 5, 20261.0Today I had a very bittersweet experience at this USPS location. I came in to send a package using Ground Advantage, but since I’m not very familiar with the system, I was hoping for a little guidance or empathy. Unfortunately, after I made a mistake while filling out the shipping label, the clerk at the counter reacted as if I were a burden. Her attitude quickly became rude and dismissive, making me feel uncomfortable and diminished rather than helped. I did eventually correct the information, and she printed the label, but the interaction left me feeling stressed and unwelcome. At the end of the transaction, the register prompted for feedback, but it’s difficult to be honest when the employee is standing directly in front of you watching. I even felt uneasy afterward, worrying about my package because of how negative the interaction was. I truly regret choosing this location today. Customer service, especially in a place many people rely on, should be more patient and respectful.
- JXJewel XJan 30, 20261.0Worst customer service ever. They act as if they are so inconvenienced when asking for any assistance. Once when I thumbs down my experience they rolled their eyes and chucked. The women that work here are usually rude and have offensive tones/words when turning people away. (Ex: I’m not taking nobody else”, “can’t help you, we closed”, or my fav…”I’m about to leave so….” They close early or are just aren’t open when they are supposed to be. Also no one ever answers the phone, it’s been almost 2 years I’ve been coming here and not once has anyone answered. Only reason I come to this one is because of the location. Fire everyone they are awful.
- RCR CJan 7, 20263.0Closed from 1-3pm as of 1.5.2026 ( You are better off visiting the USPS location on Pharr Road)
- MMMs. Kay Wolfe, MSc.Dec 31, 20251.0Part time hours
- KTKapri T.Dec 13, 20251.0Priority Mail is a joke not worth the extra cost. I will never use the US mail service again for anything other than regular mail. It has taken a "Priority Mail" 2 pound box going to Alabama 9 days and counting to make it from Atlanta Georgia to Atmore Alabama. Y'all do the math, there is nothing "Priority" about that service. My money would have been better spent on shipping cost with UPS or FedEx forget about USPS and they wonder why they aren't making money - it's because their service sucks!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3495 Buckhead Loop NE offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this USPS location accepts first-time passport applications and can process them through the U.S. Department of State. You should complete and print your passport application before visiting.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the USPS online scheduler, although limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Yes, passport photos are available by appointment at this location, and the fee is $15.
Can I get a PO Box at the 3495 Buckhead Loop Post Office?
Yes, you can apply for a PO Box online or in person. Prices vary by location, and access to most PO Boxes is available 24/7 during lobby hours.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 1:00 PM, and then again from 2:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
What nearby shopping centers can I visit before or after using USPS services?
Buckhead Station shopping center is nearby and offers a variety of shops for a convenient stop before or after your visit to USPS.
Are there nearby beauty and spa services close to the USPS location?
Yes, nearby services include Buckhead Signature Nails, Eminence Nails and Spa, Massage Envy - Buckhead, and Benefit Cosmetics BrowBar to enjoy beauty and relaxation around your postal visit.
What financial services are located near the Buckhead Loop USPS?
Nearby financial services include Twyla Gray mortgage broker and Principle Financial Advisory.
How can nearby pet services assist me when visiting the USPS at Buckhead Loop?
You can use Buckhead Pet Sitting Services for pet care or dog walking while handling your mailing needs at USPS nearby.
Brand Certified Facts from United States Postal Service
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