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Visit your local Post Office™ at 3495 Buckhead Loop NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported that the post office is often closed during posted hours, leading to frustration and wasted trips.
Customer Service
Many reviews highlighted poor customer service, with specific employees being described as rude and unhelpful.
Staffing Issues
There are complaints about insufficient staffing, leading to long wait times and inconsistent service.
Operational Hours
The location has inconsistent operating hours, with many customers noting that it does not open or close as scheduled.
Positive Experiences
Some customers did report positive interactions with specific staff members, indicating that there are instances of good service.
JC
Jordan Carpenter
Oct 14, 2025
5.0
I’m not sure about the hate this location gets. The desk ladies are always sweet to me here. The hours do differ from other locations, but they are usually very swift and personable.
JM
Just Me
Oct 10, 2025
5.0
Convenient location offering fast and efficient service. Jametrius is always personable and informed.
Congratulations on the bundle of joy 🎊
JK
Jana Kincaid
Sep 22, 2025
1.0
Got there at 4:57 they close at 5 I get it you’re ready to leave unfortunately I also get off work at a certain time that doesn’t allow me to arrive any sooner. Lady was so rude: people that work for the government think they can act however they want. No customer service.
AC
Ansley Chenault
Sep 10, 2025
1.0
Refused service to me at 12:58 because they take a lunch break from 1:00-2:00 pm. I was the only person in the store and the employee wouldn’t help me.
Her job could have been completed by a robot but they do not have a self service kiosk here.
TM
Timothy Myers
Aug 26, 2025
1.0
Standing here at 9:02 AM and the doors are still locked; sign on the door says PO Boxes can be accessed 8 AM to 6 PM, Monday-Friday, but no one can access their boxes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3495 Buckhead Loop NE offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this USPS location accepts first-time passport applications and can process them through the U.S. Department of State. You should complete and print your passport application before visiting.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the USPS online scheduler, although limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Yes, passport photos are available by appointment at this location, and the fee is $15.
Can I get a PO Box at the 3495 Buckhead Loop Post Office?
Yes, you can apply for a PO Box online or in person. Prices vary by location, and access to most PO Boxes is available 24/7 during lobby hours.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 1:00 PM, and then again from 2:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
What nearby shopping centers can I visit before or after using USPS services?
Buckhead Station shopping center is nearby and offers a variety of shops for a convenient stop before or after your visit to USPS.
Are there nearby beauty and spa services close to the USPS location?
Yes, nearby services include Buckhead Signature Nails, Eminence Nails and Spa, Massage Envy - Buckhead, and Benefit Cosmetics BrowBar to enjoy beauty and relaxation around your postal visit.
What financial services are located near the Buckhead Loop USPS?
Nearby financial services include Twyla Gray mortgage broker and Principle Financial Advisory.
How can nearby pet services assist me when visiting the USPS at Buckhead Loop?
You can use Buckhead Pet Sitting Services for pet care or dog walking while handling your mailing needs at USPS nearby.