Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 575 Pharr Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
248 reviews
5 stars
50
4 stars
11
3 stars
8
2 stars
10
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, particularly from a staff member named Robert, who was described as rude and unhelpful.
Operational Hours
Customers frequently reported that the post office does not adhere to its posted hours, often closing early or not opening on time.
Facility Condition
The post office was described as dirty and poorly maintained, with complaints about trash and a lack of supplies.
Staffing Issues
Many reviews noted that the location is often understaffed, leading to long wait times and frustration among customers.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- JBJazman BrownOct 16, 20251.0Robert told me I needed tape to tape my box, then let m someone go in front of me. Then I asked him if he could print a label for me before I even bought the tape and he told me yes. I went up to the counter again then he told me he couldn’t print it. Then when I came back he was so busy talking to this lady about their college when he should be focused on work! He was just nonchalant and an aholr
- SBSahil BudhawaniOct 15, 20251.0Request to President Trump: Robert’s customer service is terrible. Please fire him immediately and help make America great (and courteous) again! Lol
- KGKara GlynnSep 20, 20251.0If you’re in the mood for rude, condescending, and generally unhappy people, this is your place. The folks behind the counter should not be interacting with people. Yikes!
- SKSydney KnightSep 20, 20252.0Terrible location and service.
- SDs dennisSep 4, 20251.0If they feel like coming to work they do. If they don’t feel like it… they don’t show up. You can stand there waiting and it never opens. The worst!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 575 Pharr Rd NE, Atlanta, GA 30355.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can process passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
How do I get a PO Box at this location?
You can apply for a PO Box online or in person. Online reservations are available at the USPS website, and in-person applicants must bring two valid IDs and a completed application.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check directly with this Post Office for specific lobby hours.
What nearby places can customers visit before or after their Post Office trip?
Customers can visit local spots like Above The Mark Learning LLC for education services or The Virgin Hair Fantasy beauty salon nearby.
Where can customers find convenience stores near the Post Office?
Nearby convenience stores include Circle K and ampm, both offering snacks, drinks, and other essentials.
Are there dining options close to the Post Office?
Yes, Subway is located nearby and offers sandwich options for a quick meal before or after your visit.
How can public transit or transportation options help me reach the Post Office?
While specific transit stations are not listed, nearby car rental agencies like Hertz may assist visitors needing transportation to and from the Post Office area.