Brand Certified
United States Postal Service
2.1(265 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
575 Pharr Rd NE, Atlanta, GA
30355, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 575 Pharr Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
265 reviews
5 stars
55
4 stars
11
3 stars
8
2 stars
10
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unprofessional behavior from staff, particularly from an employee named Robert, leading to a negative perception of service.
Staffing Issues
Frequent complaints about understaffing and inconsistent hours, with reports of the post office closing early or not opening on time.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction due to poor service and attitudes.
Facility Condition
The post office was described as dirty and poorly maintained, contributing to a negative customer experience.
- SJSimone Jones3 days ago5.0The only reason I’m giving this post office 5 stars is because of S. Clark! She deserves more than 5 stars. Thanks to her superior customer service. I came in to ship a package and she immediately attended to me professionally and respectfully. The other woman working there met me with an awful attitude as if I was a bother and proceeded to assist another woman instead of me insisting that I had to purchase tape (which I didn’t) to ship my priority package. This review is to show you the different between appreciated and professional customer service vs. hiring the wrong people.
- JHJasmin HaskinsFeb 21, 20261.0The worst….and Michelle needs customer service training asap!
- AGAsra GolFeb 7, 20265.0I’ve come here hundreds of times and never had any problems. This location is one of the only USPS’s in the area that is open till 5 pm on Saturdays. They’ve got the self-serve kiosk, and everything you might need from a USPS. Located in a great and convenient area.
- VCVic CuFeb 6, 20261.0There is a tiny notice that says it opens at 9.30 hidden on a door by the boxes. But it’s 9.40 and they’re still not open!
- YKYeorie KimJan 31, 20261.0Two ladies juch chatted and didn't pay attention to my inquiry. On my second asking whether I can use a scotch tape, one of ladies answers that I need to pay for it with very rude attitude. I'm hoping that that's only her own personality problem. Please train your employees how to treat customers on working in the USPS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 575 Pharr Rd NE, Atlanta, GA 30355.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can process passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
How do I get a PO Box at this location?
You can apply for a PO Box online or in person. Online reservations are available at the USPS website, and in-person applicants must bring two valid IDs and a completed application.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check directly with this Post Office for specific lobby hours.
What nearby places can customers visit before or after their Post Office trip?
Customers can visit local spots like Above The Mark Learning LLC for education services or The Virgin Hair Fantasy beauty salon nearby.
Where can customers find convenience stores near the Post Office?
Nearby convenience stores include Circle K and ampm, both offering snacks, drinks, and other essentials.
Are there dining options close to the Post Office?
Yes, Subway is located nearby and offers sandwich options for a quick meal before or after your visit.
How can public transit or transportation options help me reach the Post Office?
While specific transit stations are not listed, nearby car rental agencies like Hertz may assist visitors needing transportation to and from the Post Office area.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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