Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 575 Pharr Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
257 reviews
5 stars
52
4 stars
11
3 stars
8
2 stars
10
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, particularly mentioning an employee named Robert for his disrespectful behavior.
Operational Issues
Customers frequently reported that the post office does not adhere to its posted hours, often closing early or being completely closed during business hours.
Facility Condition
The location was described as dirty and poorly maintained, with complaints about trash and a lack of supplies.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with certain staff members, indicating inconsistency in service quality.
- NJNesbit JoanJan 3, 20261.0Not very good post office. Location is very convenient but service is poor
- KHKelly HilsenbeckJan 2, 20261.0Rudest employee I have ever come across. Did not open on time and the attitude was terrible.
- MLMichael LeeDec 22, 20251.0worst service, racism attitude. They have smile faces to others and turn cold to you by your color. Totally unacceptable and the management team should teach the staffs to be respectful.
- ANAngel NickensDec 5, 20251.0I visited the location around 5:35 PM to purchase envelopes. A woman assisted me politely and guided me on which envelopes to choose. Afterward, I went to the writing station to prepare my paperwork. I was not speaking to or interacting with Robert at all. Out of nowhere, Robert approached me and said, “We close at 6:00. No later than 6, so wrap up what you’re doing by 5:55 PM and let’s get whatever you’re sending done.” I responded calmly with, “Okay, that’s fine,” and continued preparing my letters. Then I heard him mutter under his breath, “Coming in here last minute with all that.” I asked him how long the process would take once I reached the counter, and he replied, “I don’t know, it depends, but whatever is done at 6 is all I’m doing.” At that point, I decided to take my letters out of the envelopes, return the items, and leave. I did not deserve to be spoken to that way. Especially when I was respectful, didn’t engage him initially, and came in well before closing. Everyone has long days; I understand that. But the difference is that I didn’t walk in with an attitude or treat anyone poorly. The woman who assisted me earlier wasn’t interested in small talk, but she was never rude. After seeing multiple reviews mentioning his behavior, I’m not surprised. It’s unfortunate because experiences like this are the reason this location sits at just two stars. No customer should be treated this way, and his attitude reflects poorly on the entire establishment.
- ZCZoe CoetzeeDec 4, 20251.0Really horrible workers. Woman at counter just kept barking at us to tape it but didn’t show us how. Didn’t even let us stay in the line so we had to get back in the line and ended up just leaving and going to UPS because that was absolutely crazy. Plenty of people would love to have that job - this location should seriously look into their workers..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 575 Pharr Rd NE, Atlanta, GA 30355.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can process passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
How do I get a PO Box at this location?
You can apply for a PO Box online or in person. Online reservations are available at the USPS website, and in-person applicants must bring two valid IDs and a completed application.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check directly with this Post Office for specific lobby hours.
What nearby places can customers visit before or after their Post Office trip?
Customers can visit local spots like Above The Mark Learning LLC for education services or The Virgin Hair Fantasy beauty salon nearby.
Where can customers find convenience stores near the Post Office?
Nearby convenience stores include Circle K and ampm, both offering snacks, drinks, and other essentials.
Are there dining options close to the Post Office?
Yes, Subway is located nearby and offers sandwich options for a quick meal before or after your visit.
How can public transit or transportation options help me reach the Post Office?
While specific transit stations are not listed, nearby car rental agencies like Hertz may assist visitors needing transportation to and from the Post Office area.