United States Postal Service

1.3
347 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 240 Peachtree St NW Bsmt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 Peachtree St NW Bsmt, Atlanta, GA
30303, United States

Hours

Reviews

1.3
347 reviews
5 stars
18
4 stars
5
3 stars
4
2 stars
5
1 star
315

What are people saying?

AI-generated from recent customer reviews

Lost Packages

Numerous customers reported lost or stolen packages, with many expressing frustration over the lack of accountability and resolution.

Service Delays

Many reviews highlighted significant delays in package processing and delivery, with some packages stuck for weeks or even months.

Customer Support Issues

Customers experienced difficulties in reaching customer support, with many unable to get updates or assistance regarding their lost packages.

Poor Management

Several reviews criticized the management of the distribution center, suggesting it is poorly run and in need of serious oversight.
  • SL
    Stephanie Leandra
    1 day ago
    1.0
    My package was stolen been stuck at this location since thanksgiving my phone with all my memories seems to be gone forever. I tried missing search claim nothing is working. I called multiple numbers everyone says there’s nothing else that can be done
  • IE
    Innis Espino
    3 days ago
    1.0
    Just awful experience.
  • MW
    Marcy Wing
    3 days ago
    5.0
    I just left, the clerk was very friendly and professional. I didn't get her name.. If I could give her 10⭐, I would
  • LC
    Lucas Cuenca
    Jan 4, 2026
    1.0
    Anytime I order anything and it goes through here it always says it’s delayed then I’ll wait and I’ll never get my package this has happened 3 times and
  • JJ
    Jay J
    Dec 8, 2025
    1.0
    Worse distribution center....must be eating the packages lol.. there is no way my package has been sitting here for 2 weeks and still haven't moved.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.