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Brand Certified

United States Postal Service

1.3
(350 reviews)

Business Details

240 Peachtree St NW Bsmt, Atlanta, GA
30303, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 240 Peachtree St NW Bsmt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 Peachtree St NW Bsmt, Atlanta, GA
30303, United States

Hours

Reviews

1.3
350 reviews
5 stars
19
4 stars
5
3 stars
4
2 stars
5
1 star
317

What are people saying?

AI-generated from recent customer reviews

Package Loss

Numerous customers reported lost or stolen packages, with many expressing frustration over the lack of accountability and resolution from the facility.

Service Quality

While some customers praised individual staff members for their friendliness, the overall service quality was criticized as poor, with many experiencing long delays and unresponsive customer service.

Operational Issues

Many reviews highlighted significant delays in package processing, with packages often stuck for weeks without movement, leading to widespread dissatisfaction.

Management Concerns

Customers expressed a lack of confidence in the management of the facility, suggesting it should be shut down due to ongoing issues with package handling and service.
  • EE
    Eneida Estrella
    1 day ago
    1.0
    I have a priority package that's been sitting in that warehouse from Feb. 26. All I get it's at the Atlanta GA distribution center. I guess Atlanta is giving Houston, Texas a run for the worst distribution center.
  • SD
    stefanie demosthene
    Feb 9, 2026
    1.0
    As someone who’s worked in package/freight for years, this is embarrassing how bad the reputation is for this location yet leadership doesn’t even thrive to better themselves. These people have managed to lose my most important package and I still have not been able to speak to anyone. They need to close this location and fire everyone there at this point. It’s a shame.
  • SL
    Stephanie Leandra
    Jan 11, 2026
    1.0
    My package was stolen been stuck at this location since thanksgiving my phone with all my memories seems to be gone forever. I tried missing search claim nothing is working. I called multiple numbers everyone says there’s nothing else that can be done
  • MW
    Marcy Wing
    Jan 9, 2026
    5.0
    I just left, the clerk was very friendly and professional. I didn't get her name.. If I could give her 10⭐, I would
  • LC
    Lucas Cuenca
    Jan 4, 2026
    1.0
    Anytime I order anything and it goes through here it always says it’s delayed then I’ll wait and I’ll never get my package this has happened 3 times and

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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