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Visit your local Post Office™ at 1799 Briarcliff Rd NE Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1799 Briarcliff Rd NE Frnt, Atlanta, GA
30333, United States
Hours
Reviews
1.4
224 reviews
5 stars
17
4 stars
4
3 stars
4
2 stars
4
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unhelpful staff, with specific complaints about a particular employee's condescending behavior.
Inconsistent Hours
Customers frequently report that the post office is not open during the hours posted, leading to frustration and wasted trips.
Delivery Issues
Many customers express dissatisfaction with mail delivery, citing lost packages and incorrect address handling.
Long Wait Times
Several reviews mention long lines and slow service, often with only one employee available to assist customers.
- TJTristan JamesonDec 12, 20251.0Less than one star. Chances that they are even open is a toss up. I’ve gone three times in the morning and there hours are stated m-f 8-5:45 and they were not open at 10 even
- BDBryan DavisDec 3, 20251.0Came in today (12/03, around noon) to send something out. The person who would be working arrived at about the same time to open. On this visit, it was the first time I had used the boxes and was struggling with the tape strips. When I managed to get it done, I went up to the person working and he made a snarky comment about how I was struggling with it and was shaking his head and acting condescending. I didn't say anything back. I was in an out after a period of 10 minutes and left there in a bad mood. I don't know if he was stressed about something else but don't make fun of someone who is struggling with something, you're actively dissuading them from using the service. Also there was no line at some point for a good few minutes and he could have offered to help instead of watching so that he could point it out and using his time to be rude about it. The comment happened around 12:10 - 12:13ish, then finished up there and I left after. I'll probably go to a different post office if I need to send something out from now on. Someone less openly rude and judgmental should probably be working that position.
- TTTaylorNov 25, 20251.0The bald gentleman working behind the counter today was extremely rude. I stepped out for less than a minute to grab tape from my car and informed him I would be right back. Despite that, he tried to lock me out — and it wasn’t even 5:00 yet. It was clear he was ready to leave for the day, because he was short with everyone in line. When I asked if I would receive a confirmation receipt, he said, “No, because it was late.” I’m still not sure what that was supposed to mean. Very unprofessional experience.
- MSMadison SpeirOct 25, 20251.0Please USPS update your hours this is the 2nd one I’ve gone to that says it’s open online and is closed when I show up.
- RFrowe fowlerOct 14, 20251.0everyone here is SO rude- especially angela. they close early with no notice and no one is helpful. (as the other reviews have stated.)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1799 Briarcliff Rd NE Frnt offer?
This USPS location provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and related services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services.
Do I need an appointment for passport services at this USPS?
Most Post Offices have set hours for passport services and require appointments via the online scheduler, although limited walk-in hours may be available.
What are the hours of operation for the United States Postal Service at 1799 Briarcliff Rd NE Frnt?
The Post Office is open Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM, and closed on weekends.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two forms of ID and a completed application. Availability and prices vary by location.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specific access times.
What nearby food options can I visit after mailing my package here?
Pizza Bella, an Italian pizza restaurant near this USPS, is a great choice for dining after your visit.
Are there nearby beauty and salon services near the Post Office?
Yes, nearby salons like Pink Lemon Salon and Nails More offer hair and beauty treatments if you'd like to stop by before or after your postal needs.
If I need legal or real estate assistance near the Post Office, where can I go?
Nearby options include ERA Atlanta and ERA Real Estate Foster and Bond for real estate, and Skibiel Law or The York Firm for legal services.
Where can I find money transfer services close to this USPS location?
Western Union, located nearby, offers money transfer services convenient for customers visiting the Post Office.