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Visit your local Post Office™ at 1799 Briarcliff Rd NE Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight extremely rude and unhelpful staff, with specific complaints about a particular male employee's behavior.
Inconsistent Hours
Customers frequently report that the post office is not open during the hours posted, leading to frustration and wasted trips.
Delivery Issues
Many customers express dissatisfaction with mail delivery, citing lost packages and incorrect address handling.
Mixed Experiences
While many reviews are negative, a few customers mention positive interactions with specific staff members.
Long Wait Times
Customers often experience long lines and delays due to limited staff availability.
MS
Madison Speir
Oct 25, 2025
1.0
Please USPS update your hours this is the 2nd one I’ve gone to that says it’s open online and is closed when I show up.
RF
rowe fowler
Oct 14, 2025
1.0
everyone here is SO rude- especially angela. they close early with no notice and no one is helpful. (as the other reviews have stated.)
BD
Betsy DiSalvo
Oct 7, 2025
1.0
Not open during hours listed as open on front door. I think it may no longer be open at all due to government reorganization.
AA
Ashleigh
Oct 7, 2025
1.0
Not too happy with this location. Customer service is lackluster to say the least. Myself and other customers have been treated rudely. On top of all that, I dropped a package off Friday around 4pm and it wasn’t actually sent out of the facility until Monday which seems unnecessarily slow.
EG
Ella Gaspar
Sep 19, 2025
1.0
I have never encountered someone as rude as the man that works at the counter. I asked if the envelope I selected to purchase was sufficient for my mailing purposes and he refused to give an answer. I have previously pulled envelopes and purchased them only to discover the were insufficient. I asked if he could confirm it would work and he was one of the most unreasonable, passive aggressive, and rude individuals I have ever met. His customer service is nonexistent. This man should go through customer service training to learn how to politely answer questions when a customer is confused. I hope k post else has to deal with him
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1799 Briarcliff Rd NE Frnt offer?
This USPS location provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and related services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services.
Do I need an appointment for passport services at this USPS?
Most Post Offices have set hours for passport services and require appointments via the online scheduler, although limited walk-in hours may be available.
What are the hours of operation for the United States Postal Service at 1799 Briarcliff Rd NE Frnt?
The Post Office is open Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM, and closed on weekends.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two forms of ID and a completed application. Availability and prices vary by location.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specific access times.
What nearby food options can I visit after mailing my package here?
Pizza Bella, an Italian pizza restaurant near this USPS, is a great choice for dining after your visit.
Are there nearby beauty and salon services near the Post Office?
Yes, nearby salons like Pink Lemon Salon and Nails More offer hair and beauty treatments if you'd like to stop by before or after your postal needs.
If I need legal or real estate assistance near the Post Office, where can I go?
Nearby options include ERA Atlanta and ERA Real Estate Foster and Bond for real estate, and Skibiel Law or The York Firm for legal services.
Where can I find money transfer services close to this USPS location?
Western Union, located nearby, offers money transfer services convenient for customers visiting the Post Office.