United States Postal Service

1.4
221 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1799 Briarcliff Rd NE Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1799 Briarcliff Rd NE Frnt, Atlanta, GA
30333, United States

Hours

Reviews

1.4
221 reviews
5 stars
17
4 stars
4
3 stars
4
2 stars
4
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely rude and unhelpful staff, with specific complaints about a particular male employee's behavior.

Inconsistent Hours

Customers frequently report that the post office is not open during the hours posted, leading to frustration and wasted trips.

Delivery Issues

Many customers express dissatisfaction with mail delivery, citing lost packages and incorrect address handling.

Mixed Experiences

While many reviews are negative, a few customers mention positive interactions with specific staff members.

Long Wait Times

Customers often experience long lines and delays due to limited staff availability.
  • MS
    Madison Speir
    Oct 25, 2025
    1.0
    Please USPS update your hours this is the 2nd one I’ve gone to that says it’s open online and is closed when I show up.
  • RF
    rowe fowler
    Oct 14, 2025
    1.0
    everyone here is SO rude- especially angela. they close early with no notice and no one is helpful. (as the other reviews have stated.)
  • BD
    Betsy DiSalvo
    Oct 7, 2025
    1.0
    Not open during hours listed as open on front door. I think it may no longer be open at all due to government reorganization.
  • AA
    Ashleigh
    Oct 7, 2025
    1.0
    Not too happy with this location. Customer service is lackluster to say the least. Myself and other customers have been treated rudely. On top of all that, I dropped a package off Friday around 4pm and it wasn’t actually sent out of the facility until Monday which seems unnecessarily slow.
  • EG
    Ella Gaspar
    Sep 19, 2025
    1.0
    I have never encountered someone as rude as the man that works at the counter. I asked if the envelope I selected to purchase was sufficient for my mailing purposes and he refused to give an answer. I have previously pulled envelopes and purchased them only to discover the were insufficient. I asked if he could confirm it would work and he was one of the most unreasonable, passive aggressive, and rude individuals I have ever met. His customer service is nonexistent. This man should go through customer service training to learn how to politely answer questions when a customer is confused. I hope k post else has to deal with him

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.