Brand Certified
United States Postal Service
1.4(227 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1799 Briarcliff Rd NE Frnt, Atlanta, GA
30333, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1799 Briarcliff Rd NE Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1799 Briarcliff Rd NE Frnt, Atlanta, GA
30333, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.4
227 reviews
5 stars
17
4 stars
4
3 stars
4
2 stars
4
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling belittled and disrespected.
Inconsistent Hours
Customers frequently reported that the post office was not open during posted hours, leading to frustration and wasted trips.
Staff Competence
Several reviews indicated a lack of knowledge among staff, resulting in incorrect information being provided to customers.
Overall Experience
The majority of feedback reflected a negative overall experience, with many customers expressing a strong desire to avoid this location in the future.
- YWyuhua wuFeb 20, 20261.0I am extremely disappointed and disturbed by my experience at this USPS location today around 4:00 PM. While customers were still inside and seeking assistance, the employee on duty walked out to his car and sat there instead of serving people. When we approached him and politely asked for help with mailing our items during posted business hours, he refused to assist us. What was even more shocking was his behavior — he began yelling at us and used inappropriate and unprofessional language. No customer should ever be spoken to that way, especially by a federal employee in a public service role. This was not just poor customer service — it was outright disrespectful and unacceptable conduct. USPS employees are representatives of a federal institution and are expected to uphold basic standards of professionalism and accountability. I strongly urge management to review security footage, investigate this incident, and take appropriate action. Customers deserve to be treated with respect.
- KSKai SFeb 20, 20261.0arrived Friday afternoon at 4:20, the bald middle aged staff just walked outside to his car while I’m in the lane. I walked outside to ask him when he’ll be back and he responded rudely, and never came back. Extremely unpleasant experience:( Go to the USPS at briarcliff. Never come here!!!!
- RRRonniFeb 17, 20261.0Went around 1 pm last Friday.. the guy I had helping was quite rude.
- TJTristan JamesonDec 12, 20251.0Less than one star. Chances that they are even open is a toss up. I’ve gone three times in the morning and there hours are stated m-f 8-5:45 and they were not open at 10 even
- BDBryan DavisDec 3, 20251.0Came in today (12/03, around noon) to send something out. The person who would be working arrived at about the same time to open. On this visit, it was the first time I had used the boxes and was struggling with the tape strips. When I managed to get it done, I went up to the person working and he made a snarky comment about how I was struggling with it and was shaking his head and acting condescending. I didn't say anything back. I was in an out after a period of 10 minutes and left there in a bad mood. I don't know if he was stressed about something else but don't make fun of someone who is struggling with something, you're actively dissuading them from using the service. Also there was no line at some point for a good few minutes and he could have offered to help instead of watching so that he could point it out and using his time to be rude about it. The comment happened around 12:10 - 12:13ish, then finished up there and I left after. I'll probably go to a different post office if I need to send something out from now on. Someone less openly rude and judgmental should probably be working that position.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1799 Briarcliff Rd NE Frnt offer?
This USPS location provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and related services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services.
Do I need an appointment for passport services at this USPS?
Most Post Offices have set hours for passport services and require appointments via the online scheduler, although limited walk-in hours may be available.
What are the hours of operation for the United States Postal Service at 1799 Briarcliff Rd NE Frnt?
The Post Office is open Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM, and closed on weekends.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two forms of ID and a completed application. Availability and prices vary by location.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specific access times.
What nearby food options can I visit after mailing my package here?
Pizza Bella, an Italian pizza restaurant near this USPS, is a great choice for dining after your visit.
Are there nearby beauty and salon services near the Post Office?
Yes, nearby salons like Pink Lemon Salon and Nails More offer hair and beauty treatments if you'd like to stop by before or after your postal needs.
If I need legal or real estate assistance near the Post Office, where can I go?
Nearby options include ERA Atlanta and ERA Real Estate Foster and Bond for real estate, and Skibiel Law or The York Firm for legal services.
Where can I find money transfer services close to this USPS location?
Western Union, located nearby, offers money transfer services convenient for customers visiting the Post Office.
Brand Certified Facts from United States Postal Service
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