United States Postal Service

1.5
120 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2260 Fairburn Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2260 Fairburn Rd SW, Atlanta, GA
30331, United States

Hours

Reviews

1.5
120 reviews
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific mentions of poor attitudes from certain employees.

Operational Hours

Customers frequently reported that the post office does not adhere to its posted hours, often being closed during business hours and for extended lunch breaks.

Package Handling

There are multiple complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability and resolution.

Staffing Issues

Many reviews indicate that the location is understaffed, leading to long wait times and inadequate service during peak hours.

Inconsistent Service

Customers noted a lack of consistency in service quality, with some employees providing good service while others were described as lazy or unprofessional.
  • VL
    V L
    Nov 13, 2025
    1.0
    Rude!
  • GL
    Goldie L.
    Oct 24, 2025
    1.0
    THE WORST POST OFFICE EVER FROM THE CUSTOMER SERVICE TO THEM BEING CLOSE TODAY AND STILL NOT OPEN AT 10:16AM FRIDAY OCT. 24, 2025. THEY SUPPOSE TO BE OPEN AT 9AM I HAVE COMPLAINED ABOUT THIS P.O FOR YEARS NOW AND ITS EVEN WORSE NOW NEED NEW POLITE WORKERS AND PEOPLE TO BE THERE FOR IT TO BE OPEN THEY BE CLOSE 2 HOURS EVERYDAY FOR LUNCH AT 12PM SO WHEN DO THEY BE OPEN NEVER? DO CUSTOMERS A FAVOR AND CLOSE IT UP THEN SO WE WONT HAVE TO COME FOR BUSINESS AND DOORS LOCKED🤯
  • BW
    Bobby Wright
    Sep 20, 2025
    1.0
    I have been waiting for important letters that I have seen on my mail app for three days and have not received them yet but they delivered the lesser important mail at Cornell Blvd 30331
  • LG
    LaToyce Green
    Aug 20, 2025
    1.0
    Came at 2:55PM on a Wednesday. Main door open but door to speak to a rep was locked with a sign “We are closed for lunch. We will return at 2:30PM.” Customers were knocking on the door. Employees were just inside hanging out with not an ounce of decency to alert that they wouldn’t be returning or that they were running behind. There are plenty of people who need a job right now, so when I see ignorance like this it really pisses me off. Elderly women were waiting in line, with boxes. And had been waiting longer than myself who ultimately decided to leave. Shame on USPS. All these poor reviews. Shut the damn place down already.
  • RR
    rebrownable
    Aug 13, 2025
    1.0
    This post office has consistently poor service. They also close the lobby area before 6pm (despite the hours of operation marked on the door). They’re also closed on Saturday (again, despite what’s marked on the door). I wish there were a closer option but unfortunately I’m stuck with this one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.