United States Postal Service

1.4
234 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5686 Fulton Industrial Blvd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5686 Fulton Industrial Blvd SW, Atlanta, GA
30336, United States

Hours

Reviews

1.4
234 reviews
5 stars
15
4 stars
5
3 stars
8
2 stars
6
1 star
200

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.

Hours of Operation

Many customers reported that the post office frequently closes before the posted hours, causing frustration.

Staffing Issues

The location is consistently understaffed, leading to long wait times and inadequate service.

Package Handling

There are multiple complaints about lost or misdelivered packages, raising concerns about reliability.

Communication

Customers expressed dissatisfaction with the lack of communication regarding service issues and package status.
  • DC
    Davide Castellani
    Dec 12, 2025
    5.0
    Hallo I'm from Italy, my car plastic replacement Is stopping in post office of Atlanta, I don't know notice. There Is not at email for contact office. Someone help me?
  • AA
    Av
    Dec 11, 2025
    1.0
    Post office says open till 5pm. Got here at 4:46pm and they are closed. This is unfortunate especially for those who work 9-5 and have to rush to get here.
  • RM
    Rickey McDaniel
    Dec 5, 2025
    1.0
    I would love to give it ZERO stars. Post office supposed to close at 5:00 p.m., got there at 3:35 p.m. and it was already closed. This was on Friday December the 5th, 2025.
  • LM
    Loren Marsh
    Dec 3, 2025
    1.0
    This is the second time I’ve been here and they’ve been closed before 5 o’clock.
  • AF
    Angela Froning
    Oct 1, 2025
    4.0
    I love my local post office. Granted, sometimes the hours aren’t as posted which is frustrating. But they make up for it. Special thanks to Ms Miller today. She’s a very hard worker in there by herself. Not their fault the government wants them to cut hours and staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.