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Brand Certified

United States Postal Service

2.4
(182 reviews)

Business Details

1315 Cumberland Mall SE, Atlanta, GA
30339, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1315 Cumberland Mall SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1315 Cumberland Mall SE, Atlanta, GA
30339, United States

Hours

Reviews

2.4
182 reviews
5 stars
51
4 stars
9
3 stars
6
2 stars
12
1 star
104

What are people saying?

AI-generated from recent customer reviews

Inconsistent Hours

Customers frequently reported that the post office is often closed during posted business hours, leading to frustration and wasted trips.

Customer Service

When open, the staff is described as friendly, helpful, and professional, providing good service to customers.

Location Convenience

The post office is conveniently located in a mall, making it accessible, but its inconsistent hours diminish its reliability.

Staff Performance

Specific employees, like David and Ms. Smith, received high praise for their exceptional customer service.
  • AB
    Ashley Bettis
    Feb 7, 2026
    1.0
    This the second post office I’ve driven to today that’s been closed but online says open 😤 the weekend is the only time some people have to get things done! Doesn’t say they’ll be back or on lunch just closed!
  • ET
    Elizabeth T
    Jan 3, 2026
    1.0
    What’s the point of posting hours if you’re just gonna be closed? I checked Google before coming here. Just ridiculous because no other store is allowed to pick and choose when they open or not.
  • FM
    Fabio Mendes
    Jan 3, 2026
    1.0
    Store closed on Saturday at noon
  • SS
    Steffano
    Dec 10, 2025
    5.0
    Love coming to this office as staff is so friendly and polite! They answer your questions and help you in a great way!
  • HS
    Heidi Studier
    Dec 8, 2025
    1.0
    Note on the window said they close from 2:45 until 4:00 pm for a break and training. Myself and several others were waiting for them to open at 4 and they did not. I left after sitting there for 30 minutes. There were no other notices about them being closed. Can’t trust this location will be open.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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