Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1315 Cumberland Mall SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1315 Cumberland Mall SE, Atlanta, GA
30339, United States
Hours
Reviews
2.4
176 reviews
5 stars
49
4 stars
9
3 stars
6
2 stars
12
1 star
100
What are people saying?
AI-generated from recent customer reviews
Inconsistent Hours
Customers frequently reported that the post office is often closed during posted business hours, leading to frustration and wasted trips.
Customer Service
When open, the staff received praise for being friendly, professional, and efficient, particularly highlighting employees like David and Ms. Smith.
Cleanliness and Efficiency
The facility is noted for being clean and generally efficient when operational, with minimal wait times reported.
Communication Issues
There are complaints about a lack of clear communication regarding hours of operation, with many customers suggesting that the posted hours need to be updated.
- GHGrace HerzogNov 14, 20255.0J Rod and Cha went out of their way to stay open today when the gate wasn’t working. They had one person outside helping us and one inside running everything back and forth. Awesome stuff
- MMMimiNov 1, 20252.0My gripe is the same as may others; you never know when they’re going to randomly be closed. When they’re open, the service is good. However, the instances where you waste your time AND GAS to drive to this location, fight to find parking, then get inside only to find that the place is closed for some unknown reason, make me not want to waste my time coming here.
- KCKitty CatJul 28, 20251.0You never know when this place is open. The hours say one thing, then you show up and the gate is shut. This has happened countless times. I started just going to locations further away.
- LHLibby HancockJul 25, 20251.0Hours of operation are all over the place.
- SSsarah starksJul 14, 20251.0This post office appears to be permanently closed. Do not come here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 1315 Cumberland Mall SE?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 1315 Cumberland Mall SE?
The Post Office is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Can I rent a PO Box at this location?
Yes, PO Boxes can be rented online or in person here. You can check availability and reserve a box online at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this specific location.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is $15 at USPS locations.
What nearby places can I visit after stopping by the USPS at Cumberland Mall?
After your visit, you can explore nearby places such as The Cheesecake Factory for dining, MAC Cosmetics for beauty supplies, or the Soft Play Area at Cumberland Mall for kids' entertainment.
Are there shopping options near the USPS at Cumberland Mall?
Yes, nearby shopping includes stores like Hollister Co., Aéropostale, Michael Kors, and Pandora, all located within or near Cumberland Mall.
What dining options are available close to the USPS office at 1315 Cumberland Mall SE?
Nearby dining includes Moe's Southwest Grill for Mexican cuisine, T’s Brunch Bar for breakfast and brunch, and The Cheesecake Factory for diverse restaurant options.