Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2997 Cobb Pkwy SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
254 reviews
5 stars
25
4 stars
9
3 stars
8
2 stars
8
1 star
204
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the location is understaffed, leading to long wait times and poor service.
Customer Service
Many reviews highlighted rude and unhelpful staff, with specific employees receiving repeated negative mentions for their attitudes.
Inconsistent Hours
Numerous customers expressed frustration over the post office being closed during advertised hours, making it difficult to access services.
Self-Service Problems
The self-service kiosks were often reported as being closed or out of service, adding to customer dissatisfaction.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific employees, indicating some staff members provide good service.
- RERyan Ellis6 days ago1.0If I could give 0 stars I would. I used this post office to send a personal check to the Georgia Department of Revenue via certified mail, which I paid $11.15. The check was stolen behind the USPS walls, altered/washed and cashed. I have asked for a refund and they keep giving me the runaround. Unbelievable.
- LOLena OvalleNov 13, 20251.0Useless location for dropping off after hours. Their box is locked unless they're open, I guess. Don't waste your time.
- MSMelissa SOct 11, 20251.0Self service is never open. Lines are always extremely long.
- HHHollySep 28, 20251.0What's the point of having a self service kiosk if you lock the doors? I needed to drop off a prepaid package and could not get in to use the self service.
- ACAda ChongSep 9, 20251.0Every time I come during business hours, there’s no employees working. I saw an employee close 30 min before closing time once when there were customers waiting in line. He was rude and didn’t care we were waiting in line. Don’t come here if you want service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2997 Cobb Pkwy SE?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler; however, limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 2997 Cobb Pkwy SE?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm and complete setup in person.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location directly.
What nearby places can I visit after visiting the USPS at 2997 Cobb Pkwy SE?
You can enjoy dining at Top Spice Thai and Malaysian Cuisine or Bonefish Grill, relax at True REST Float Spa, or get a workout at LA Fitness nearby.
Are there financial services near this USPS location?
Yes, nearby banks include BB&T, Suntrust Bank, Truist ATMs, and BB&T Mortgage for various banking and lending needs.
Is there a place nearby to shop for furniture near the USPS at 2997 Cobb Pkwy SE?
Ashley furniture and mattress store is located nearby if you are interested in shopping for home furnishings.