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Visit your local Post Office™ at 4707 Ashford Dunwoody Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight consistently rude and unhelpful behavior from staff members, leading to negative customer experiences.
Service Efficiency
While some customers report quick service, many express frustration over long wait times and inadequate staffing during busy periods.
Customer Care
Several customers feel that the staff lacks basic customer service skills, with complaints about dismissive and sarcastic responses.
Location Issues
Customers frequently mention problems with inconsistent hours and closures, contributing to a lack of trust in the location's reliability.
Mixed Experiences
Despite the negative feedback, a few customers report positive interactions with specific employees, indicating that experiences may vary.
NH
Nayelli Harris
Dec 3, 2025
1.0
I came in to returned some items. Toya from the start was rude and unprofessional. This is second time at this location with the same experience. Toya rudely and rolling her eyes asked for the barcode of my return which i gave to her and told her all of the items I was bringing were under the same barcode. She rudely told me to purchase a envelope or box to place the 3 packages in. I had a total of 4 packages. Once I got the envelope, im asking her if she needs the barcode again. Once she scanned the code again, she loudly and rudely asked if it was the same code she had scanned to which I replied to her yes, since i had mentioned it in the beginning that the one barcode was for all 4 packages. She proceeds to throw my envelope back to me as if I was a dog and tells me I need to put all 4 inside after I had already sealed the envelope. I am 4 months pregnant and throwing something at someone is unacceptable. After all this, I just said nevermind because at this point I felt threatened by Toya. She proceeds to yell at me to pay for the envelope which I was in the first place. I don’t know what has happened to the customer care of this establishment but it has gone downhill.
AH
Ashley Haberman
Nov 10, 2025
1.0
Avoid this location at all costs. Turned and walked out today 11/10/25 based on what they have servicing the counter. So sad to see that America, especially a government agency has forgotten.
IU
Isaac Ugan
Oct 22, 2025
1.0
It’s astonishing how consistently rude USPS workers are regardless of how you approach them or how prepared you are to have them slap an automatically printed label onto a box and put it in a container behind them.
CG
Courtney Grant
Sep 26, 2025
1.0
Unhelpful experience
TC
The Critic
Sep 21, 2025
1.0
On Sunday 9/21/25 @ 1:25p a black female mail carrier in truck #0320407 was at the gate of a townhouse subdivision on Townsend Lane. She couldn't get in. She backed up and looked like she was going to go around and get behind us. However, she proceeded to back up to our right, onto the grass and it looked like she was going to back into our vehicle on the passenger side rear! As I pulled up to help avoid a collision, I noticed she was on her phone!?! Not cool.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4707 Ashford Dunwoody Rd?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also provide passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services at this location require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select times.
What are the hours of operation for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservation is available at the USPS website with instructions to complete setup in person.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes inside the lobby, but access hours may vary, so it is best to confirm with this Post Office directly.
What nearby places can I visit before or after coming to the Post Office at 4707 Ashford Dunwoody Rd?
You can visit nearby restaurants like Jason's Deli or Pita Mediterranean Street Food for a meal, or stop by beauty salons such as Star Makers Hair International or Spas In Dunwoody for personal care services.
Are there legal services close to the USPS location for additional assistance?
Yes, The Hinkson Firm, which offers divorce and family law services, is located nearby if you need legal support.
How can I get to this Post Office using local transit or community services nearby?
Nearby community services like Tallie printing and non-profit services can help with printing or other needs before heading to the Post Office; checking local transit options around Ashford Dunwoody Rd can assist in your trip planning.
Where can I find food options if I visit the Post Office during lunchtime?
There are multiple nearby dining options including Jason's Deli, Pita Mediterranean Street Food, Nancy's Pizzeria, and BurgerIM where you can enjoy sandwiches, Mediterranean cuisine, pizza, or burgers.