United States Postal Service

2.2
168 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4707 Ashford Dunwoody Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4707 Ashford Dunwoody Rd, Atlanta, GA
30338, United States

Hours

Reviews

2.2
168 reviews
5 stars
38
4 stars
7
3 stars
7
2 stars
11
1 star
105

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlight consistently rude and unhelpful behavior from staff members, leading to negative customer experiences.

Service Efficiency

While some customers report quick service, many express frustration over long wait times and inadequate staffing during busy periods.

Customer Care

Several customers feel that the staff lacks basic customer service skills, with complaints about dismissive and sarcastic responses.

Location Issues

Customers frequently mention problems with inconsistent hours and closures, contributing to a lack of trust in the location's reliability.

Mixed Experiences

Despite the negative feedback, a few customers report positive interactions with specific employees, indicating that experiences may vary.
  • NH
    Nayelli Harris
    Dec 3, 2025
    1.0
    I came in to returned some items. Toya from the start was rude and unprofessional. This is second time at this location with the same experience. Toya rudely and rolling her eyes asked for the barcode of my return which i gave to her and told her all of the items I was bringing were under the same barcode. She rudely told me to purchase a envelope or box to place the 3 packages in. I had a total of 4 packages. Once I got the envelope, im asking her if she needs the barcode again. Once she scanned the code again, she loudly and rudely asked if it was the same code she had scanned to which I replied to her yes, since i had mentioned it in the beginning that the one barcode was for all 4 packages. She proceeds to throw my envelope back to me as if I was a dog and tells me I need to put all 4 inside after I had already sealed the envelope. I am 4 months pregnant and throwing something at someone is unacceptable. After all this, I just said nevermind because at this point I felt threatened by Toya. She proceeds to yell at me to pay for the envelope which I was in the first place. I don’t know what has happened to the customer care of this establishment but it has gone downhill.
  • AH
    Ashley Haberman
    Nov 10, 2025
    1.0
    Avoid this location at all costs. Turned and walked out today 11/10/25 based on what they have servicing the counter. So sad to see that America, especially a government agency has forgotten.
  • IU
    Isaac Ugan
    Oct 22, 2025
    1.0
    It’s astonishing how consistently rude USPS workers are regardless of how you approach them or how prepared you are to have them slap an automatically printed label onto a box and put it in a container behind them.
  • CG
    Courtney Grant
    Sep 26, 2025
    1.0
    Unhelpful experience
  • TC
    The Critic
    Sep 21, 2025
    1.0
    On Sunday 9/21/25 @ 1:25p a black female mail carrier in truck #0320407 was at the gate of a townhouse subdivision on Townsend Lane. She couldn't get in. She backed up and looked like she was going to go around and get behind us. However, she proceeded to back up to our right, onto the grass and it looked like she was going to back into our vehicle on the passenger side rear! As I pulled up to help avoid a collision, I noticed she was on her phone!?! Not cool.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.