United States Postal Service

2.2
168 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4707 Ashford Dunwoody Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4707 Ashford Dunwoody Rd, Atlanta, GA
30338, United States

Hours

Reviews

2.2
168 reviews
5 stars
37
4 stars
7
3 stars
7
2 stars
11
1 star
106

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over their interactions.

Service Efficiency

While some customers report quick service, many others complain about long wait times and inadequate staffing during busy periods.

Customer Experience

Several customers have shared negative experiences, citing unprofessional behavior and lack of assistance, leading to a poor overall impression.

Inconsistent Operations

Customers noted irregular hours and closures, causing inconvenience and frustration.

Positive Interactions

A few reviews mention positive experiences with specific staff members who provided helpful and courteous service.
  • AH
    Ashley Haberman
    Nov 10, 2025
    1.0
    Avoid this location at all costs. Turned and walked out today 11/10/25 based on what they have servicing the counter. So sad to see that America, especially a government agency has forgotten.
  • IU
    Isaac Ugan
    Oct 22, 2025
    1.0
    It’s astonishing how consistently rude USPS workers are regardless of how you approach them or how prepared you are to have them slap an automatically printed label onto a box and put it in a container behind them.
  • CG
    Courtney Grant
    Sep 26, 2025
    1.0
    Unhelpful experience
  • TC
    The Critic
    Sep 21, 2025
    1.0
    On Sunday 9/21/25 @ 1:25p a black female mail carrier in truck #0320407 was at the gate of a townhouse subdivision on Townsend Lane. She couldn't get in. She backed up and looked like she was going to go around and get behind us. However, she proceeded to back up to our right, onto the grass and it looked like she was going to back into our vehicle on the passenger side rear! As I pulled up to help avoid a collision, I noticed she was on her phone!?! Not cool.
  • TS
    Tom Sweeney
    Aug 13, 2025
    1.0
    Lady behind the counter is extremely unhelpful and rude. Lady behind the counter told me they won’t print labels even though it explicitly says they will online.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.