United States Postal Service

1.8
207 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1551 Dunwoody Village Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1551 Dunwoody Village Pkwy, Atlanta, GA
30338, United States

Hours

Reviews

1.8
207 reviews
5 stars
31
4 stars
5
3 stars
12
2 stars
8
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and ignored.

Staffing Issues

Frequent complaints about long wait times due to insufficient staffing, with only one employee often available during busy hours.

Operational Hours

Customers reported inconsistent hours and unexpected closures, particularly during lunch breaks, leading to frustration.

Package Handling

Several customers experienced issues with lost or mishandled packages, raising concerns about the reliability of service.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating variability in service quality.
  • YA
    Yogesh Asthana
    Nov 15, 2025
    1.0
    Went there for some issues regarding the mail forwarding but lady working there with a middle eastern ethnicity was so rude. They don’t know how to speak to customers. They behave as if they are doing some favor to the customer. They should be trained well in how to speak to customers.
  • JG
    Johnny Graf
    Aug 23, 2025
    5.0
    My experience at this post office was one of the more painless ones I've had at a mail place. Staff was lovely, service was quick. 😊 I worry if the reviews are low here for nefarious reasons.
  • DO
    Daniel O’Shea
    Aug 5, 2025
    1.0
    Incompetent.
  • MD
    Marlene Daniels
    Jul 21, 2025
    1.0
    Poor customer service. I will never return to that location again
  • TT
    Tracy
    Jun 23, 2025
    1.0
    What a waste of a trip. First and last time coming here. In the middle of the day at 1:38 pm. Judging from the reviews, there was no way I was gonna leave my package without a receipt.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.