Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 780 Morosgo Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
259 reviews
5 stars
44
4 stars
12
3 stars
5
2 stars
8
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Operational Hours
Customers frequently report that the post office is closed during advertised hours, leading to significant inconvenience and frustration.
Package Handling
There are multiple complaints regarding lost or stolen packages, with customers expressing distrust in the handling of their mail.
Staffing Issues
Many reviews mention understaffing, resulting in long wait times and inadequate service during busy hours.
Mixed Experiences
While many customers report negative experiences, a few positive reviews commend specific staff members for their helpfulness and professionalism.
- CBCheryl BNov 8, 20251.0I see why this location has low reviews. There was only one clerk working the front desk while a long line of customers waited. The pace was extremely slow, and there was no urgency to assist people in a timely manner. I actually ended up leaving because I had to pick up a rider and couldn’t wait any longer. This location really needs better staffing and efficiency.
- SSSummer schlossOct 4, 20251.0I would give a zero star if I could. The employees are rude and not prompt to help. The customer service is terrible and there is no professionalism.
- CKCourtney KowalewskiSep 17, 20251.0Always closed … even on a Wednesday morning at 10:20am !
- AEAaron EdwardsSep 8, 20251.0Big attitudes for simple questions. But I guess that’s the typical post office experience. Pink glasses rude
- FMfinnah MarahAug 29, 20251.0Review Title: Delivered to Wrong Address & Ruined My Birthday The post office mail carrier delivered my package to the wrong address, and I have no idea how that even happened. I live in a house, yet somehow they confused it with an apartment building? That makes no sense at all. I’ve called the post office repeatedly—no answer. When I finally got through, they told me they’d “look into it” in 3–4 business days. This was my birthday outfit that I’ve been waiting weeks for, and now my birthday is ruined because of their careless mistake. Unprofessional, frustrating, and completely unacceptable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 780 Morosgo Dr NE?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 780 Morosgo Dr NE?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at the USPS website, then complete your setup in person with valid ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most PO Boxes can be accessed 24/7 in the lobby, but access hours may vary by location; check with this Post Office for details.
What nearby businesses can I visit before or after my USPS visit?
Nearby you can visit Starbucks for coffee, Fuddruckers for a burger, or The Pink Light Agency for arts and entertainment services.
Are there nearby services to help with landscaping if I'm mailing garden supplies?
Yes, Green Tiger Landscaping and Mitchell Lawn & Landscape are nearby and could assist with landscaping needs.
Where can I find pet services in the area near this Post Office?
Happy Healthy Pup and Two Beating Hearts Mobile Veterinary Clinic are nearby for pet care services.
Can I get professional marketing or advertising services close to the USPS location?
Yes, Go Phoenix Agency and Stay Organized offer advertising and marketing consulting nearby.