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Brand Certified

United States Postal Service

1.9
(266 reviews)

Business Details

780 Morosgo Dr NE, Atlanta, GA
30324, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 780 Morosgo Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
780 Morosgo Dr NE, Atlanta, GA
30324, United States

Hours

Reviews

1.9
266 reviews
5 stars
45
4 stars
11
3 stars
5
2 stars
9
1 star
196

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of assistance and poor customer service.

Operational Hours

Customers frequently reported that the post office was closed during advertised hours, leading to significant inconvenience and frustration.

Efficiency Issues

Long wait times and slow service were common complaints, with many customers noting that there was often only one employee available to assist a long line of customers.

Lost Mail

Several reviews mentioned issues with lost or stolen mail, including packages that were marked as delivered but never received.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and positive attitude, indicating that experiences can vary significantly.
  • PC
    Peyton Cabot
    6 days ago
    1.0
    Staff didn’t help. Made me go to the self service kiosk which is not intuitive
  • JC
    Jessica Clark
    Feb 20, 2026
    1.0
    the workers are nice but i put my mail on hold still not there for pick up?? also paid for a key to be replaced a month ago so i can get my mail ,
  • CL
    Chunyen Liu
    Jan 20, 2026
    1.0
    This USPS line was a historical monument to patience. I wasn't ready to commit my life to it, so I’m coming back later.
  • JM
    Johnathan Mann
    Jan 17, 2026
    1.0
    The USPS headquarters needs to get a hold of Rome GAs USPS’s offices immediately. This is ridiculous.
  • CW
    Crystal White
    Jan 10, 2026
    2.0
    Do not open a PO box at this location. The hours are horrible. They are never open before work hours or after hours. They close whenever they want to. You will come during the times that they are supposed to be open and doors are locked. At least keep the lobby area open for box and kiosk access.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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