Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2905 E Point St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
165 reviews
5 stars
26
4 stars
8
3 stars
6
2 stars
12
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees, like T. Jones and Ms. Gholston, received praise for their friendly and helpful service, many customers reported rude and unprofessional behavior from staff.
Delivery Issues
Numerous complaints about lost packages, delayed deliveries, and incorrect mail placements were noted, leading to a lack of trust in the delivery service.
Long Wait Times
Customers frequently experienced long lines and slow service, often with only one employee available to assist, causing frustration.
Accessibility Problems
The post office's limited hours and inconsistent access to PO boxes were highlighted as significant inconveniences for customers.
- GWGarrick Williams5 days ago5.0Before visiting the United States Postal Service location in East Point, GA, I’ll admit I was a bit hesitant. I had read several negative reviews mentioning poor customer service and overcharging, so I went in expecting the worst. Thankfully, my experience was the complete opposite. From the moment I stepped up to the counter, USPS employee T. Jones completely changed my perception of this location. She was extremely pleasant, professional, and efficient, even while handling a steady flow of customers. What stood out the most was her ability to remain calm, patient, and genuinely helpful no matter the situation in front of her. T. Jones was not only quick but also a truthful and knowledgeable problem-solver. She took the time to clearly explain options, answer questions honestly, and ensure each customer was taken care of properly without rushing or showing frustration. It was clear she takes pride in her work and understands how much good customer service matters, especially in a fast-paced environment like the post office. Thanks to her, my visit was smooth, stress-free, and efficient. Experiences like this deserve recognition, especially when employees go above and beyond despite the negative reputation that sometimes surrounds their workplace. If you’re on the fence about visiting the East Point USPS location, I highly recommend giving it a chance and if you’re lucky enough to be helped by T. Jones, you’re in excellent hands. She is a true asset to the United States Postal Service and a great example of what customer service should look like.
- KKKierra Nichole (Ki)Aug 2, 20251.0I have informed delivery. This office is scanning all my mail and things they do scan never reaches my home. The staff needs to be fired. This office needs investigation. I’m reporting them because this is insane
- BJBrandee JackOct 19, 20231.0They won't answer calls and they lost 2 shipments in a row that I had to get refunded for and I really needed the items. They also keep putting mail into mailboxes that don't belong to that address. They told me to have the people I bought my items from send another because they can't be bothered to look through our mailboxes to see which one my packages are in. This is so ridiculous.
- D1Dynamic Production 1966Apr 3, 20211.0Mail is never delivered in a timely manner and sometimes not delivered I just watched the postman drive pass everybody on my block mail box going about 45 mph
- EEErickOct 27, 20171.0Rude woman there, my mom and grandma needed help filling some paperwork. They don't speak English well and she had an attitude the whole time. Hope she gets fired.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2905 E Point St?
This location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices, including this location, accept first-time passport applications and most can also take passport photos.
Do I need to schedule an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online, though some limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 2905 E Point St?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Can I rent a PO Box online for this Post Office location?
Yes, you can search for and reserve PO Boxes online at the USPS website and then complete your setup in person at the Post Office.
Are the lobby PO Boxes accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
What is the cost for passport photos at this Post Office?
The current fee for a passport photo at USPS is $15.
How can nearby Waffle House restaurant be useful when visiting this Post Office?
After completing your mailing or passport needs, you can grab a meal or breakfast at Waffle House nearby, making it convenient for a quick meal before or after your visit.
Is there convenient transportation service near the United States Postal Service at 2905 E Point St?
Yes, LALMC Vip Car & Transportation Service is nearby, providing easy transit options to and from the Post Office.
Are there any nearby financial services to assist with money related needs after visiting the Post Office?
InvestHER Fiduciary Solutions and Wells Fargo ATM are close by for financial advising or ATM services to complement your banking needs near the Post Office.