United States Postal Service

1.9
164 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2905 E Point St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2905 E Point St, Atlanta, GA
30344, United States

Hours

Reviews

1.9
164 reviews
5 stars
25
4 stars
8
3 stars
6
2 stars
12
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported lost packages, delayed deliveries, and poor handling of mail.

Staffing Problems

Frequent complaints about long wait times due to insufficient staff, often only one employee working during peak hours.

Customer Service

Mixed reviews on staff behavior; while some customers praised individual employees for their friendliness, many reported rudeness and unprofessionalism.

Accessibility

Customers expressed frustration over limited hours of operation and lack of self-service options, making it difficult to access services.

Overall Experience

Many customers described their experiences as frustrating and unsatisfactory, with calls for significant improvements in service and management.
  • KK
    Kierra Nichole (Ki)
    Aug 2, 2025
    1.0
    I have informed delivery. This office is scanning all my mail and things they do scan never reaches my home. The staff needs to be fired. This office needs investigation. I’m reporting them because this is insane
  • D2
    DAN 22
    Jun 12, 2025
    2.0
    Can they just install a self drop off box like other locations please?
  • RL
    Rob Lisbon
    Jan 13, 2024
    1.0
    Uodate 5-8-24: The .issing package that was originally marked as delivered to my door showed up today. A day later. It has happened again. This time they list on their website that my package was delivered and left at my front door which i know for a fact was a lie. I have a ring door camera and theres no footage of anyone delivering a package from USPS. And now its the same run around, "leave us your number and we will get back to you" Its always the same thing!!! When will East Point get a post office that does not loose packages or if they steal them????. Sorry to say but this post office needs to be shut down!!! I said it before and Ill say it again. I HATE THEM, I HATE THEM, I HATE THEM!!!! It's been less than 2 months and so far 5 packages I'm supposed to have received have been lost. When I go into the office and inquire about the missing packages, they just say give us your information and we'll get back to you. I have never been contacted back. When I go back in to inquire again. It's the same thing, leave your info and we'll get back to you. I don't like to use the word hate, but I hate this post office
  • KM
    Kayla McCray
    Nov 24, 2021
    5.0
    No wait. Ms. Dorsey was very kind and helpful. Also, I was able to have my receipt emailed to me. I’m not sure if this is a new option, but it was my first time noticing it or having it offered to me. One of the best USPS experiences that I’ve ever had. Will return.
  • SD
    Samuel E Dix
    Aug 18, 2020
    5.0
    They are very professional and they should be paid too. They work very hard and have to deal with the public too.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.