United States Postal Service

2.4
174 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Pryor St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Pryor St SW, Atlanta, GA
30303, United States

Hours

Reviews

2.4
174 reviews
5 stars
49
4 stars
9
3 stars
4
2 stars
7
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and poor attitudes.

Operational Issues

Frequent complaints about incorrect hours of operation, unexpected closures, and long wait times were noted, contributing to customer frustration.

Package Handling

Numerous reviews mentioned issues with lost or misdelivered packages, with some customers alleging theft by employees.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
  • JT
    Jolen Tabor
    4 days ago
    2.0
    For this to be the closest US Post office downtown, their customer service is Poor! I can't even send a small box with their lobby doors and customer service counter open 5 mins past?? I work in Healthcare and constantly provide customer courtesy beyond my hours of operation- you would think a paotal cashier could process 1 last package for the day-Shame on USPS!!!
  • RD
    Rebecca Dajuste
    Dec 31, 2025
    1.0
    They’re open until 5pm today, I went to cash a money order at 3:55pm and the clerk said she had just closed the register for the day. Why should I have to suffer driving around to different post offices because you’re trying to get out early and are closing the register down one whole hour before closing..
  • AL
    Amanda Locke
    Nov 19, 2025
    5.0
    This location does not have a self service Kiosk as pictured on the google images.
  • II
    Ivan
    Nov 11, 2025
    1.0
    Ist um 14:45 Uhr einfach geschlossen. Vermutlich dauerhaft.
  • DD
    Dont-buy DELL
    Nov 8, 2025
    1.0
    everyone hates the post office, this place delays my shipments most times. thanks guys

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.