Brand Certified
United States Postal Service
2.4(176 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
400 Pryor St SW, Atlanta, GA
30303, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Pryor St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
176 reviews
5 stars
50
4 stars
9
3 stars
4
2 stars
7
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.
Package Issues
Numerous complaints about lost, stolen, or misdelivered packages, with customers expressing frustration over the handling of their mail.
Operational Hours
Customers noted inconsistencies with posted hours, including early closures and unexpected lunch breaks.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific staff members, highlighting a lack of consistency in service quality.
- JMJoelena MooreJan 25, 20265.0Always pleasant
- KMKatherine MaddoxJan 15, 20261.0The utter WORST post office in Atlanta. I have been calling for the better part of an hour and no one has answered the phone. They never redelivered a package they have had for more than two weeks now. The USPS says it is there, but if they cannot confirm what do I do? I have heard from my mail carriers this place was a hell hole and I see why. They should clean shop and start over with better people
- JTJolen TaborJan 8, 20262.0For this to be the closest US Post office downtown, their customer service is Poor! I can't even send a small box with their lobby doors and customer service counter open 5 mins past?? I work in Healthcare and constantly provide customer courtesy beyond my hours of operation- you would think a paotal cashier could process 1 last package for the day-Shame on USPS!!!
- RDRebecca DajusteDec 31, 20251.0They’re open until 5pm today, I went to cash a money order at 3:55pm and the clerk said she had just closed the register for the day. Why should I have to suffer driving around to different post offices because you’re trying to get out early and are closing the register down one whole hour before closing..
- ALAmanda LockeNov 19, 20255.0This location does not have a self service Kiosk as pictured on the google images.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 400 Pryor St SW offer?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, you can apply for a first-time U.S. passport at this Post Office. Please complete and print your passport application form before you apply.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
Are passport photos taken at this USPS?
Passport photo services are available, but you need to make an appointment using the online scheduler.
What are the operating hours of the United States Postal Service at 400 Pryor St SW?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this post office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It’s best to check with this Post Office for specific lobby hours.
What nearby places can I visit before or after my trip to the Post Office?
You can visit the Mechanicsville Branch - Atlanta Fulton Public Library System for reading or research, or check out the Beads Se Lavie women's clothing store nearby.
Are there government services near the USPS at 400 Pryor St SW that might be useful?
Yes, several government buildings like the Fulton County Juvenile Court and Fulton County Government Medical Examiners Center are close by for related needs.
What transportation or logistical services are available near this USPS location?
Nearby, there is the Post Office Central City Carrier offering freight and cargo services, which could assist with larger shipping needs.
Brand Certified Facts from United States Postal Service
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