United States Postal Service

2.4
171 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 400 Pryor St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Pryor St SW, Atlanta, GA
30303, United States

Hours

Reviews

2.4
171 reviews
5 stars
49
4 stars
9
3 stars
4
2 stars
6
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and poor attitudes.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with some customers alleging theft by employees.

Long Wait Times

Customers frequently mentioned long lines and slow service, often exacerbated by staff shortages or inefficiency.

Inconsistent Hours

Several reviews noted incorrect hours of operation and unexpected closures, causing frustration among customers.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
  • AL
    Amanda Locke
    5 days ago
    5.0
    This location does not have a self service Kiosk as pictured on the google images.
  • II
    Ivan
    Nov 11, 2025
    1.0
    Ist um 14:45 Uhr einfach geschlossen. Vermutlich dauerhaft.
  • DD
    Dont-buy DELL
    Nov 8, 2025
    1.0
    everyone hates the post office, this place delays my shipments most times. thanks guys
  • JC
    John Cole
    Sep 6, 2025
    1.0
    They are incompetent, they should get rid of every single person in that post office and restart or just shut the doors completely. They have lost and misdelivered my last three packages and the claims department has no idea what’s going on so I have not lost money, but I’ve lost my items as well On multiple occasions. They could care less about your mail….
  • SB
    Sean Bond
    Aug 19, 2025
    1.0
    Closed for over 1 hour 30 minutes for lunch. Must be nice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.