Brand Certified
United States Postal Service
1.9(162 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5400 Glenridge Dr, Atlanta, GA
30342, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5400 Glenridge Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
162 reviews
5 stars
30
4 stars
7
3 stars2
2 stars
6
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
A significant number of customers reported problems with package deliveries, including lost packages, incorrect deliveries, and delays in tracking updates.
Long Wait Times
Many customers experienced long wait times due to understaffing, with complaints about only one employee working during busy hours.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service quality.
- JPJeff PriceFeb 4, 20265.0Great customer service. No line and clean USPS. The store was open when it says it is.
- MEMezzy EzzieJan 27, 20261.0Avoid like the plague. They constantly mark as driveway inaccessible, packages are never delivered, delivered to the wrong address or arrive extremely late & broken. This office just cannot get it together. They would be better off just closing it down. Also UPS will give packages to USPS. Only ship with FEDEX.
- ANAlpha NatureJan 2, 20261.0This is the second time they've delivered my package to the wrong person/address. My package was supposed to be delivered to a parcel locker with a code. Instead, the status showed "Delivered to Individual" Its to a point to where I'm going to have to move soon. How can you mess up a delivery with the correct address on the package? Its crazy how usps will trust anybody to believe that they're delivering a package to the right person without confirming first. I lost money and time from this constant mistake from usps. Can't believe it.
- KMkat madisonDec 8, 20251.0Within 30 seconds of walking in, the “manager” was crowding me at the self-help kiosk, clicking at the screen and trying to dismiss me, saying she had “a line” to take care of (one single customer she seemed to be helping). She kept interrupting me and trying to teach me to use a machine I’ve used for years on my own, which I had to explain her. I only had three packages to check out and could only have spent a maximum of three or four minutes in the building, but the way she was acting you’d think I was standing there for an hour. Kept rushing me off the machine, crowding my personal space and was extremely rude. The most odd experience I’ve ever had at a USPS.
- MCMarisa CNov 19, 20251.0This level of unprofessionalism from an employee at this location is unacceptable. I’m not sure of the employee’s name, but his decision to argue with me for no reason, first inside the store and again while handing me my mailbox key, was completely inappropriate and uncalled for. His behavior reflects a serious lack of professionalism, and the team should reevaluate their attitudes and conduct. Stating “that’s not how I work” and “if your key gets lost, it will be on you” , Also stating that " we need to get out stuff together" after handing me the keys was absolutely unnecessary. The woman assisting me was already explaining everything clearly before he decided to insert himself into the conversation with an inflated ego. He needs to learn how to control his anger and stop speaking to people in such a disrespectful manner. Thank you to the kind lady who helped me and patiently explained everything—I truly appreciate your professionalism and courtesy.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5400 Glenridge Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations also take passport photos. You should complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the USPS online scheduler. There are some limited walk-in hours at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at the 5400 Glenridge Dr location?
You can search for available PO Boxes and reserve one securely online at https://www.usps.com/manage/po-boxes.htm. After reserving online, you will need to complete your set up in person.
Is the post office lobby accessible after normal business hours for PO Box holders?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby. Access hours may vary, so check with the local Post Office for specific hours.
What nearby places can help me find the United States Postal Service at 5400 Glenridge Dr?
Nearby places include Virginia Satir Global Network, Cornerstone Realty Partners, and the Southeastern Brain Tumor Foundation, which are well-known landmarks in the area to help locate the Post Office.
Can I combine a visit to the USPS with other services nearby in the area?
Yes, nearby services such as AgentFree real estate agents, Atlanta Life Improvement Center, and various law firms can make your visit more convenient if you have multiple errands.
Are there medical or health facilities near the USPS location to consider?
Yes, nearby medical facilities include Ortho Sport & Spine Physicians, Emory at Perimeter - Gynecologic Oncology, and Dekalb Medical, useful if you have appointments before or after your postal visit.
How do I schedule a passport service appointment online?
You can schedule a passport appointment at this location by using the USPS online scheduler available through the provided reservation URL link.
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