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Visit your local Post Office™ at 5400 Glenridge Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Efficiency
Customers frequently reported long wait times and understaffing, often with only one employee available during peak hours.
Package Handling
There were multiple complaints about lost or misdelivered packages, with customers expressing frustration over tracking issues and lack of accountability.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
Facility Issues
Customers noted that the location often appeared unorganized and poorly managed, with complaints about cleanliness and operational hours.
AK
Ana Kho
Nov 9, 2025
5.0
Really nice people I’m so happy this is my local post office! Angela has helped me multiple times and she’s always been so kind. Even during these times with the gov shut down, they still have a great attitude!!
WB
Wall of Books
Oct 3, 2025
1.0
One cashier, the most INDECISIVE customer (with multiple international shipments, ofc) and NINE people in line. The lady at the counter inconvenienced nine people over this one person, when she could have easily blown through all the people in line in 5 minutes (most were people just needing receipts). 25 minute wait for a scan? Come here.
AM
Abel Mubel
Sep 11, 2025
1.0
Stay away from this location. I believe they just dump packages somewhere and never never send them out to where they are supposed to go. I am a small business owner and I drop off packages for my customers but they never get delivered. Tracking never updates. I think this is criminal under the US law, tampering with mail delivery is a federal crime it doesn’t matter whether whether you work for the pst office or not.
GS
Gary Smith
Aug 13, 2025
1.0
One of the worst experiences I've had at a post office. Even though the older gentleman, Philip, looks like me, he treated everyone else who didn't better. He was nice & pleasant to everyone else..
I refuse to give my business to this establishment. I'll go elsewhere.. All over a piece of Tape, that he does not pay for.. I wish I could give them a zero.. HORRIBLE EXPERIENCE.
PP
Palak Patel
Jun 6, 2025
1.0
If I could leave a zero I would! This is the absolute worst USPS ever! They judge you by color, taped the lady in front of me but wanted me to buy the tape when all he had to do was tape the label. That man is extremely rude! If you don’t like your job, you need to find another one!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5400 Glenridge Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations also take passport photos. You should complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the USPS online scheduler. There are some limited walk-in hours at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at the 5400 Glenridge Dr location?
You can search for available PO Boxes and reserve one securely online at https://www.usps.com/manage/po-boxes.htm. After reserving online, you will need to complete your set up in person.
Is the post office lobby accessible after normal business hours for PO Box holders?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby. Access hours may vary, so check with the local Post Office for specific hours.
What nearby places can help me find the United States Postal Service at 5400 Glenridge Dr?
Nearby places include Virginia Satir Global Network, Cornerstone Realty Partners, and the Southeastern Brain Tumor Foundation, which are well-known landmarks in the area to help locate the Post Office.
Can I combine a visit to the USPS with other services nearby in the area?
Yes, nearby services such as AgentFree real estate agents, Atlanta Life Improvement Center, and various law firms can make your visit more convenient if you have multiple errands.
Are there medical or health facilities near the USPS location to consider?
Yes, nearby medical facilities include Ortho Sport & Spine Physicians, Emory at Perimeter - Gynecologic Oncology, and Dekalb Medical, useful if you have appointments before or after your postal visit.
How do I schedule a passport service appointment online?
You can schedule a passport appointment at this location by using the USPS online scheduler available through the provided reservation URL link.