United States Postal Service

1.9
156 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5400 Glenridge Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5400 Glenridge Dr, Atlanta, GA
30342, United States

Hours

Reviews

1.9
156 reviews
5 stars
29
4 stars
7
3 stars
2
2 stars
6
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Efficiency

Customers frequently reported long wait times and understaffing, often with only one employee available during peak hours.

Package Handling

There were multiple complaints about lost or misdelivered packages, with customers expressing frustration over tracking issues and lack of accountability.

Mixed Experiences

While many reviews were negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.

Facility Issues

Customers noted that the location often appeared unorganized and poorly managed, with complaints about cleanliness and operational hours.
  • AK
    Ana Kho
    Nov 9, 2025
    5.0
    Really nice people I’m so happy this is my local post office! Angela has helped me multiple times and she’s always been so kind. Even during these times with the gov shut down, they still have a great attitude!!
  • WB
    Wall of Books
    Oct 3, 2025
    1.0
    One cashier, the most INDECISIVE customer (with multiple international shipments, ofc) and NINE people in line. The lady at the counter inconvenienced nine people over this one person, when she could have easily blown through all the people in line in 5 minutes (most were people just needing receipts). 25 minute wait for a scan? Come here.
  • AM
    Abel Mubel
    Sep 11, 2025
    1.0
    Stay away from this location. I believe they just dump packages somewhere and never never send them out to where they are supposed to go. I am a small business owner and I drop off packages for my customers but they never get delivered. Tracking never updates. I think this is criminal under the US law, tampering with mail delivery is a federal crime it doesn’t matter whether whether you work for the pst office or not.
  • GS
    Gary Smith
    Aug 13, 2025
    1.0
    One of the worst experiences I've had at a post office. Even though the older gentleman, Philip, looks like me, he treated everyone else who didn't better. He was nice & pleasant to everyone else.. I refuse to give my business to this establishment. I'll go elsewhere.. All over a piece of Tape, that he does not pay for.. I wish I could give them a zero.. HORRIBLE EXPERIENCE.
  • PP
    Palak Patel
    Jun 6, 2025
    1.0
    If I could leave a zero I would! This is the absolute worst USPS ever! They judge you by color, taped the lady in front of me but wanted me to buy the tape when all he had to do was tape the label. That man is extremely rude! If you don’t like your job, you need to find another one!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.