Brand Certified
United States Postal Service
1.7(233 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
570 Piedmont Ave NE, Atlanta, GA
30308, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 570 Piedmont Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
233 reviews
5 stars
32
4 stars
6
3 stars
7
2 stars
9
1 star
179
What are people saying?
AI-generated from recent customer reviews
Operational Issues
The location frequently opens late or closes early, causing frustration among customers who rely on its posted hours.
Customer Service
Many reviews highlight rude and unprofessional behavior from staff, leading to negative experiences for customers.
Cleanliness and Environment
Customers reported unsanitary conditions and a generally unwelcoming atmosphere, contributing to a poor impression of the location.
Staffing Problems
The location appears to be understaffed, resulting in long wait times and inadequate service during peak hours.
- ASAlkina S3 days ago1.0I have had this PO Box for 8 years now. I am sitting in my car and it's 9:42am and the doors are not unlocked. I had this same problem Friday. This problem has occurred numerous of times throughout the years and I have come to not having patience anymore. I pay for a box that I should have access to during the hours of the lobby and I can not check my mail. It's an inconvenience for myself and everyone. I have watched over 20 people come here today alone. People are catching lyfts and ubers here and wasting money. I'm listening to people complain and one individual state that this is not unusual. Very sad. Nothing has been done. You get our money for the postal boxes and we don't get any solutions or anything. I don't want to change my PO Box location but I am going to have to because this is ridiculous. If you can't render service the least someone can do is open these doors so that we can check our postal box. Update: I came back and it's now 11:10am and the facility is still not open. People are still coming. Doors are locked.
- AMAaron Mayo6 days ago1.0Me and a few other cars waited for about 20 minutes at opening time on a weekday and they just flat out didn’t open. Had to go to a different location
- TOTabitha ObienuFeb 23, 20261.0If I could give it no stars I would. It's dirty on the inside and smells just as disgusting as the building and employees look. the employees are unkempt, untrained and unprofessional. This location have no tape for packages (to purchase or to use), instead saying go to Walgreens or Publix for tape, and they lack basic elementary customer service skills. I can bet my bottom dollar that if it wasn't located in the Metro the behavior and presentation would be wholly unacceptable. Never again.
- SBsierra ballardFeb 23, 20261.0Showed up at 9:25 on a Monday and was stuck with a handful of other customers waiting in our cars as no one opened the location with no explanation posted… clearly reviews don’t matter given the plethora of bad reviews here and lack of improvement
- DDD DFeb 10, 20261.0I wish I saw the reviews prior to doing business here. I believe the same older black woman with a bad horrible attitude sold me a PO Box on 1/5/26. She told me it would take a week to change it - that was strange and not the norm. I went to check my mail on 1/27/26 and the lock wasn’t changed. The young white guy working the desk refused to give me my mail- sent me on a wild goose chase to another location to complain to a manager- they called someone, had me go back over to the original location, supervisor met me there and handed me my mail. Apologized and I asked to please have my lock changed w/ in the next 24 hours. I came back 2 days later and the woman who originally sold it to me was there. She still hadn’t changed the lock- were going on 30 days now. I then had no choice but to place a complaint against the location. If I knew then what I know now, never would have gone to that location. I try to give grace as I know the USPS workers are wore out and worn down but that was 100% gross negligence, inexcusable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 570 Piedmont Ave NE?
This Post Office offers mail and package shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are PO Boxes available at this Post Office and how can I get one?
Yes, PO Boxes can be reserved online or in person by bringing two valid forms of ID and completing an application.
What are the operating hours of the United States Postal Service at 570 Piedmont Ave NE?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays 9:00 AM to 1:00 PM, and closed on Sundays.
Is the Post Office lobby accessible after hours for PO Box customers?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location for specifics.
Which nearby places could be useful for customers visiting the Post Office at 570 Piedmont Ave NE?
Customers might visit Chit Chat Communications for marketing services, or Post Office Civic Center for additional postal and freight services.
Are there dining options near the Post Office at 570 Piedmont Ave NE?
Yes, nearby restaurants include Metro Fuxon, Blue Trout, and Aloha Asian Cuisine & Sushi, where customers can eat before or after their visit.
What entertainment and community services are close to this United States Postal Service location?
Nearby entertainment and services include The Other Show gay bar, Sisters of Today and Tomorrow social services, and Bobby Dodd Stadium venue.
Brand Certified Facts from United States Postal Service
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