Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 570 Piedmont Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed or belittled.
Operational Hours
Customers frequently reported that the post office was closed during posted hours, leading to frustration and wasted trips.
Efficiency
Long wait times and slow service were common complaints, with many customers noting that only one employee was often available to assist.
Staffing Issues
Several reviews mentioned understaffing and the need for better management, with calls for the retirement of older employees who were perceived as ineffective.
SY
S Y
2 days ago
1.0
This location is never open during its normal operational hours. I’ve visited several Saturdays before 1pm and it’s not open nor is there a sign with further guidance on which post office to go for assistance.
GM
Gabriel Morbeck
Jan 3, 2026
5.0
Efficient, cheap, and with great hours. I support our boys in blue!
JC
Jovannia Carter
Dec 29, 2025
1.0
The employees at this location are very unprofessional. They always find a reason not to process a package that is shipped and ready to go. You’re never greeted with a smile always a frown. It always seems as though you’re taking up their time as though they have better things to do. I wish there was a location closer so I could avoid this one at all costs.
CC
Charles
Dec 13, 2025
5.0
Best option in the Midtown Area. I wish these employees could train the ones on Juniper Street! Fast and efficient even during holidays, and open Saturdays.
TS
Tatiana Christopher Sosa
Dec 1, 2025
1.0
This post office needs a complete makeover, starting with firing the older woman who "works" there. She is always rude. I went in today at 3:30pm only to be told "we're closed" with no further explanation. I went back and looked at the door to make sure they were still open and sure enough it said 5pm. I then walked back in and asked if she said they were closed and she rudely said, "that's what I said". There were 4 people with packages in line and 2 others walked in so I asked is there a reason you're closed when you should be open? Her response left me speechless, she yelled across the office " oh I didn't know I owed you an explanation, but yes I'm closed. I haven't ate lunch. I need to use the bathroom. I haven't had a break. I don't know where this other person is. I have packages to mail." What? I don't know what this lady's deal is but she should not be employed at USPS. It's not our problem the office is mismanaged or that this person is so unhappy at her job, but regardless it shouldn't be at our expense. Go anywhere but here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 570 Piedmont Ave NE?
This Post Office offers mail and package shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are PO Boxes available at this Post Office and how can I get one?
Yes, PO Boxes can be reserved online or in person by bringing two valid forms of ID and completing an application.
What are the operating hours of the United States Postal Service at 570 Piedmont Ave NE?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays 9:00 AM to 1:00 PM, and closed on Sundays.
Is the Post Office lobby accessible after hours for PO Box customers?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location for specifics.
Which nearby places could be useful for customers visiting the Post Office at 570 Piedmont Ave NE?
Customers might visit Chit Chat Communications for marketing services, or Post Office Civic Center for additional postal and freight services.
Are there dining options near the Post Office at 570 Piedmont Ave NE?
Yes, nearby restaurants include Metro Fuxon, Blue Trout, and Aloha Asian Cuisine & Sushi, where customers can eat before or after their visit.
What entertainment and community services are close to this United States Postal Service location?
Nearby entertainment and services include The Other Show gay bar, Sisters of Today and Tomorrow social services, and Bobby Dodd Stadium venue.