United States Postal Service

1.4
367 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4700 Longmire Ext to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4700 Longmire Ext, Atlanta, GA
30340, United States

Hours

Reviews

1.4
367 reviews
5 stars
25
4 stars
11
3 stars
4
2 stars
10
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and care.

Operational Issues

Frequent complaints about inconsistent hours, including early closures and unannounced breaks, leading to customer frustration.

Package Handling

Numerous reviews mentioned lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.

Positive Experiences

A few customers noted positive interactions with specific employees who provided helpful and friendly service, contrasting with the overall negative feedback.

Long Wait Times

Customers consistently reported long wait times and understaffing, leading to inefficient service.
  • SP
    Sunny Park
    Nov 3, 2025
    5.0
    visited the Doraville Post Office today, and I want to thank Jessica for her outstanding kindness and professionalism. I had a few complicated issues and had to ask several questions, but she was so patient, polite, and genuinely willing to help. It’s rare to meet someone who serves customers with such warmth and care. Thank you so much, Jessica — you truly made my day better!
  • AG
    Alma Leticia Gonzalez
    Oct 13, 2025
    2.0
    Una pregunta cuanto tarda en yegar un pasaporte el exprés o de emergencia en cuanto tiempo yega y que precios tienen
  • AC
    Alejandra Cortez
    Oct 1, 2025
    1.0
    Made me wait! Took too long!
  • MR
    Meeka R
    Aug 13, 2025
    1.0
    Sorry women refused to scan my prepaid packages and gave me the wrong number for the post master.
  • MS
    M.D. Summers
    Jul 29, 2025
    1.0
    I wish I could give it a -1. This has to be the worst Post office. Never any help Opens late and No customer service. It's like they don't want to help. Some of my mail has been missing for months.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.