United States Postal Service

1.4
367 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4700 Longmire Ext to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4700 Longmire Ext, Atlanta, GA
30340, United States

Hours

Reviews

1.4
367 reviews
5 stars
25
4 stars
11
3 stars
4
2 stars
10
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and dismissive towards customers.

Long Wait Times

Many customers experienced long wait times, often due to understaffing, with some waiting over an hour to be served.

Inconsistent Hours

Customers reported that the post office frequently closed early or opened late, causing frustration and inconvenience.

Lost Packages

Several reviews mentioned issues with lost or misdelivered packages, leading to dissatisfaction with the reliability of the service.

Mixed Employee Experiences

While some employees were praised for their helpfulness, many others were criticized for their lack of professionalism and care.
  • MF
    Mii Felix-Serrano
    Dec 23, 2025
    1.0
    Losses packages and then tries to argue with you about it
  • HR
    Hector Rodriguez
    Dec 17, 2025
    1.0
    Waiting over 2 hours for someone that was supposed to arrive within 30 minutes for money orders terrible knowledge of time management
  • SP
    Sunny Park
    Nov 3, 2025
    5.0
    visited the Doraville Post Office today, and I want to thank Jessica for her outstanding kindness and professionalism. I had a few complicated issues and had to ask several questions, but she was so patient, polite, and genuinely willing to help. It’s rare to meet someone who serves customers with such warmth and care. Thank you so much, Jessica — you truly made my day better!
  • AG
    Alma Leticia Gonzalez
    Oct 13, 2025
    2.0
    Una pregunta cuanto tarda en yegar un pasaporte el exprés o de emergencia en cuanto tiempo yega y que precios tienen
  • AA
    Alejandra Alvarado
    Oct 1, 2025
    1.0
    Made me wait! Took too long!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.