The UPS Store

4.0
605 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6903 in Atlanta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Glenwood Place Atlanta.

Details

  • DeliveryNot available

Location

The UPS Store
830 Glenwood Ave SE, Atlanta, GA
30316, United States

Hours

Reviews

4.0
605 reviews
5 stars
436
4 stars
4
3 stars
7
2 stars
16
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees providing exceptional service.

Pricing Issues

Several reviews highlighted concerns about high prices and perceived price gouging, with customers feeling that shipping costs were significantly higher than at other locations.

Mixed Experiences

While many customers reported positive experiences, a notable number expressed dissatisfaction with rude staff and poor service, indicating inconsistency in customer interactions.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times and prompt assistance.

Store Environment

The store was described as clean and well-organized, contributing to a positive overall experience for many customers.
  • AH
    Anna Hayslip
    Nov 17, 2025
    5.0
    Been using this UPS for years and have always had a great experience!
  • MJ
    Mahari Jones
    Nov 17, 2025
    5.0
    Inara was AMAZING. Never have been to a UPS with this awesome of customer service. WOW just amazed.
  • JM
    Jason Mattox
    Nov 11, 2025
    1.0
    This store is an absolute rip-off. This is the second experience of this manner that I have experienced. I prepared a package to be delivered in a manila envelope. I prepared and paid for my own shipping label and applied it to the envelope. When I went to drop off the prepaid shipping envelope, the woman at the store proceeded to tell me they could only except packages prepared in approved white shipping containers and that I could PAY for such an envelope AND for them to prepare the package for me. I promptly grabbed my package back and proceeded to go to another UPS store that is a mile down the street (at the Edgewood shopping center). My package was accepted and scanned with no issues. I will never set foot in the UPS store at the Glenwood shopping center again.
  • AP
    Amanda Puché
    Nov 11, 2025
    5.0
    My one stop shop for notary, printing and shipping! Great customer service.
  • BG
    Bernard Green
    Oct 24, 2025
    1.0
    I wouldn’t recommend this location. The The staff are very passive aggressive with very rude undertone zero customer service. i’ve been coming to them for years, dropping off all my Amazon packages. Today was the first time I tried to use them for a different service. I will never come back here ever again

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6903 in Atlanta offer?

The UPS Store #6903 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.