The UPS Store

Reviews

• IR

  Isaac Raisner

  Mar 1, 2026
  5.0
  Trinity has been so nice and helpful with my returns! Takes the pain out of the process!
• CK

  Christina Kay

  Dec 11, 2025
  1.0
  I give all Atlanta stores that don't scan in and lose packages bad reviews. You're better off going to Toco Hills or Chamblee - this store piles them up everywhere and it's easy for customers to steal while standing in line. In this case, I handed it to an associate before the 530 cut off, they didn't scan it in, and 24 hours later customer support says it's their fault and they say it's the driver's fault. This never, ever, ever, happens at toco hills and Chamblee. Do not use this store for parcels whether you drop it off in person or the quick drop off. They'll steal or lose it. 🤷🏻‍♀️
• PA

  Paul Arbet

  Nov 22, 2023
  4.0
  Good place to drop off Amazon packages. Usually not a long line. For other services, like faxing, the prices is twice as high as the other UPS store down the street at 2.99/per page for domestic.
• JM

  Jim Michael

  Jan 28, 2023
  5.0
  A while ago--say, a year+-- I avoided this location at all costs. Lines were constant, slow, and the employees were... there. Something changed, and now I enjoy a quick in-and-out as workers are friendly and generally quick. Parking can be tricky sometimes, but that's not the store's fault. Overall, I think they're doing. a great job.
• BP

  Billy Pilgrim

  Dec 31, 2021
  1.0
  Ups can do a single thing right. Every time there’s an issue. Late with my package (of course) and now thanks to the holiday weekend it’ll be several more days late. If I knew what I ordered used ups I would’ve canceled my order. Normally I refuse to buy anything from a company that uses ups. They are simply the worst.

Frequently Asked Questions About The UPS Store